Management and Leadership Skills in Service Industries

and
Manageme
nt for
Service
Industries

Table of Contents
 Introduction
 Management and leadership skills that improve from staff.
 Digital technology increase soft and hard skills of staffs.

Way
that manager deal with change and affect to management and leadership skill and style.
 Managers use digital technology and leadership skill implement change :-
 Compare given organization with another organization context of adopt digital technology.
 Conclusion
 REFERENCES

Introduction
 Leadership and management is important and play vital role in any
organization that helps in manage all employees and their work and also
helps in motivate to employees. Both helps in give direction to
employees and changing capacity of work of employees. Hazev, Haz and
tas is a restaurant chain that provide different type food and beverage in
London. This presentation will be cover that manager and leaders skill
that develop from staff, hard and soft skills.

Following skill of leadership:-
 Communication skill is important skill for leaders and it improves from
staff because it has to maximum interact with employees so leaders
improve their skills specially in listen actively so this skill improve from
staff members through frequently interact.
 Creativity also develop in leaders through staffs because it has to take
many decisions in tough situation. Because if staff members has any
problem so it discusses with leader so it is helpful in increase leaders
skills.
Management and leadership skills
that improve from staff