Table of Content •Introduction •Current management and leadership skill •Future management and leadership skill •Changes in industry system •Conclusion •References
Introduction Leadership and management for services enterprise helps to formulate rules and regulations by restaurant manager for making better business decision and controlling the business activities. This presentation will help to communicate with current or future leadership skills in relation to restaurant chain.
Current management and leadership skill •Hard skill approach:It is helpful in restaurant's chain top level management that make sure for timely delivery of services at high quality by controlling the operations. •Soft skill approach:Restaurant chain includes patients, humble and empathyinservicesindustrythathelptofulfiltheneedsof customers and employees who are working in restaurant.
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Future management and leadership skill As restaurant chain is growing industry with the efforts of Managing Director, Finance manager (Murat), Naz and employees. All works collectively and shares the problems in order to sustainable growth of the organisation.
Changes in industry system As stated by finance manager, there is need to bring changes that will helps to increase the productivity. Such as digital technology that will help to marketing, promoting, booking and cancelling and providing all information to customer.
Conclusion From the above presentation it has been concluded thatHazev, Haz and Tas is able to improve the management and leadership skills by using consensual and hands off approach. Moreover, by adopting digitaltechnologyindustrycanincreasebusinessactivitiesby overcoming the changes.
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