Leadership and Management for Service Industries

This document discusses the importance of leadership and management in the service industry, focusing on the hospitality sector. It explores different management and leadership theories, styles, and their merits and demerits. The document also highlights the role of talent management as a contemporary leadership and management tool, and the impact of internal and external factors on talent management. Additionally, it discusses the specific changes required in talent management, and the importance of hard and soft skills in the hospitality industry.

Leadership and Management
for Service Industries

·
TABLE OF CONTENT
INTRODUCTION...........................................................................................................................................3
SCENARIO 1.................................................................................................................................................3
Management theories explanation.........................................................................................................3
Role of leader within hospitality industry................................................................................................4
Management leadership style.................................................................................................................5
Different management leadership style with merits and demerits.........................................................5
Current management and leadership styles............................................................................................6
Talent management as contemporary leadership and management tool...............................................6
Internal and external factors impacting talent management..................................................................7
Various factors influencing talent management along with their strengths and weaknesses.................7
Specific changes required........................................................................................................................8
Hard and softs skills.................................................................................................................................8
Future management and leadership skills...............................................................................................9
Role of talent management.....................................................................................................................9
Evaluation of current and future management and leadership skills....................................................10
Importance of talent management in hospitality industry....................................................................10
CONCLUSION.............................................................................................................................................11
REFRENCES................................................................................................................................................11
l壱

·INTRODUCTION
Leadership and management within service industry are considered to be one of the most
important parameter through which companies are able to develop wider rational working
progression onto new determinants and higher competitive working levels. The world business
scenario is widely changing to bring on new paradigms and technical advancement among
company operations where the report explains Rosewood company is one of the best brand
operating its hospitality business into 16 countries. Report develops further wide explanation of
how talent management, leadership works within company and to factorize new rational
fundamentals where management targets to attain strong reflective working progression onto
wider targets. Report further discusses bringing before new pertaining synergy of productivity as
per set functional abilities, skills which adds onto major functional phenomenons progression
and larger goals (Atwood, 2020).
·SCENARIO 1
·Management theories explanation
Management theories are highly important and work as one of the most important tool to
bring on developed functional strength among employees to pertain within wider fundamentals
for pooling wider synergy of innovation and large rational functional goals onto which
profitability can be further developed. The theory of scientific management works as one of
most important and highly innovative theory which has further 4 main fragments and theories
which are: Science not rule 4 of thumb which examines that one specific way of management
nay not profoundly applicable to all employees working strength and to gain set targets.
Cooperation not individualism focuses to develop wide cooperative strength among employees
which are programmed to work with high reflective paradigms through which Rosewood hotel
will be able to build stronger goodwill among world hospitality industry (Chongwony, Gardner
and Tope, 2020).
Classical theories of management

The classical management theory is based on belief that employees in company have
physical and economic needs, and also do not take into account social needs or job
satisfaction aspects but instead advocates specialization of labor with centralized
leadership where decision-making is highly important. Profit maximization is also widely
analyzed within classical management aspects where there is analysis of explanation where
employees are monitored based upon how their skills are improving for gaining advantage
in company production standards.
Classical theory of management by Taylor: In this theory classical means something traditionally
accepted or long established where classical views are static and time bound that must be
implemented by developing analysis onto how new parameters are developed.
Inter-related functions: Management consists of several interrelated and interdependent
functions such as planning, organizing and directing along with controlling which restructures
functional efficiency onto wider levels.
Universal principles of management: It is possible to analyze this study by practically managing
new goals and wider technical paradigms onto where Rosewood hotel shall aim forward to reach
on for higher profits and consumer goodwill based on various experiences widely.
l壱Role of leader within hospitality industry
Hospitality industry works with high dynamic working patterns where the role of leader
works as one of the most important parameter for gaining onto wider functional patterns and
stringent focus within wider networks through which employees are able to gain stronger
working force. Rosewood hotel aims to be one of best brand into hospitality industry where
there are various scenarios analysed competitive development coming on among companies to
gain higher profits and goodwill among world scenario of business world. Leader works as sole
bearer for yielding within major levels of programming innovative working fundamentals and
synergy of technical advancement to pertain within new levels of higher functional; structure.
The more rapid improvement among skills of team’s employees are coordinated and connected
with vision of leader to pertain for larger profits into revenue and goodwill among consumers.
There are various leadership styles such as contingency leadership, transformational leadership
which enables to deliver strong form of networking avenues within various parameters at

Rosewood hotel where leaders working with dynamic strength, high skilled competencies and
various abilities enable to deliver new goals within various parameters and for functioning
higher synergy of wider profits onto various avenues. Role of leader within company is to
establish wider understanding of employees performance parameters, keenly work on
determining various scenarios where employees need to be given training and also deliver
motivation through new ideas and diverse functional scenarios. Rosewood hotel leaders by using
various motivational aspects of working to guide all employees within their services will enable
to generate effective working standards, through which new ideas and diversity is enriched
among major parameter.
Contingency laedership
The contingency leadership enables to deliver strong situational working operations' efficacy
onto various avenues which will leverage new profit goals, higher goodwill parameters and also
develop new relative efficiency within Rosewood hotel for new expansion into business arenas,
keenly bring on new horizons and also potentially developing wide goals for enhanced working
structure.
l壱Management leadership style
The management leadership styles work as one of the biggest working asset within
company functional levels to gain new synergy of innovation and continuous advancement
within working standards of employees. Transformational leadership style is one of the best
fundamental step where Rosewoodhotel leaders aim to bring focus on diverse skills among all
employees and further train them with new dynamic skills through which wider progression can
be enables onto company levels. Transformational leadership brings on new working standards
among employees which adds onto wider synergy of innovation, diverse parameters and to attain
new rationale working goals through which consumer viable demands can be attained.
Rosewoodhotel has been progressing onto wide levels of building positive synergy into
innovation and productively working with digital media which holds wide scope pertaining onto
yielding potentiality for higher yield of gaining strong business goals completion (Greene,
2020).

l壱Different management leadership style with merits and demerits
Charismatic leadership style is known as one of the most prominent leadership style
which promotes high inspiration and working goals among employees where all employees are
guided by leader to bring on best working synergy of potential learning through which new
synergy of innovation can be further developed. Merits of this is thatRosewoodhotel employees
will able to get inspiration from leaders with their wide charismatic working styles but demerit
on other hand are that employees may need to bring on stronger dynamics within their practical
working skills which also play an important part to leverage onto targets completion.
Contingent leadership style works as one of the best developing new style which guides and
works with high dynamic working patterns for bringing on new synergy of advancement within
business scenario which is rapidly changing. Merit of this is that Rosewoodhotel will be able to
bring in best working strength within hospitality industry which is widely going under huge
transformation and to bring on quick business decisions which will determine further
progression at profitability. Demerit on other hand are that employee’s capabilities to adapt to
new changes and functional synergy of technical advancement shall also be focused highly
(Gupta, 2020).
l壱Current management and leadership styles
Rosewood hotel current management and leadership can be analyzed with the fact that
transformational leadership is widely used which promotes new functional synergy of innovation
and determinants focused to work with advanced functional strength where marketing is focused
as compared to be as demanded within hospitality industry. Current management is also targeted
t bring on new synergy of business expansion where Rosewood hotels are highly planning to
enter into international untapped countries market segments which is worked onto with
continuous innovative marketing paradigms and developing wider strength onto larger levels.
The situational approach is one of the most important leadership paradigm onto where
emergence of new horizons will enable to yield onto new working scale paradigms, functionally
enhance wider parameters and also potentially work with best dynamic patterns. It can also be
examined with the fact that wider innovation is enabled into leadership among hospitality
industry where there is higher demand for gaining new reflective synergy of innovation and
continuous strong viable metrics (Hey, 2019).

l壱Talent management as contemporary leadership and management tool
Talent management as one of the contemporary leadership and management tool works
as one of the biggest asset which can be analyzed as one of the most important parameter
yielding wide focus onto retaining potentiality among employee’s strengths within Rosewood
hotel. Talent management works as one of the biggest asset which enables to highlight new
evocative strengths among employees as per targeted to attain new working goals by marketers
where new functional goals are developed. Rosewood management tools are developed with
strong factors and goals through which keen factors are targeted to bring on with best
innovation, potentiality factors such as wide management functionality through which technical
advancement is worked onto new levels with stringent focus (Li and Singal, 2019).
l壱Internal and external factors impacting talent management
There are wide external and internal factors impacting talent management decisions
within company to attain wider scope of advanced functional strength among employees and to
work on wide technical advancement through which new synergy of efficiency is worked onto
for gaining higher profitable outputs.
l壱Internal factors such as change in company structure and higher strength among
employees where recruitments and selection paradigms are changed highly demand focus
within talent management parameters. The Rossewood hotel by focusing on the internal
factors for talent development such as larger talent enrich development , new functional
enhancement goals and also for factoring wider technical efficacy within wider technical
factors will enable to yield onto new profits, higher goodwill among consumers.
l壱External factors such as competitive edge benchmarks, high consumer dynamic
preferences and technical progression where digital media services are developed onto
larger levels focus to develop strong talent management. The external factors are highly
imperatively important for Rosewood brand to focus onto strengthening its employee’s
skills and talents which work as goodwill attainment tool for company (Mousa, and
Ayoubi, 2019). Rosewood hotel will be able to gain higher profit working paradigms by
focusing onto talent management factors by working from externally goals such as higher
competition, new diversity requirements and working with new relative functional
ethics.

l壱Various factors influencing talent management along with their strengths and weaknesses
Internal factors such as Rosewood for entering into untapped countries market have to
focus onto talent management factors such as wide training of employees and working onto
operations development. Strength is that employees will gain higher professionalism and
stronger working goals to yield onto continuous innovation through which new synergy of
advancement is also programmed whereas weakness is that training further may highly demand
for strategic planning. External factors such as wide demand for technical innovation learning
through which keen potentialities are targeted to work on with continuous evolution builds talent
among employees which keeps on them motivated for longer detainment. Strength is that
company employees are motivated to bring on new working roles among their functional
paradigms which can also be seen as a high motivation booster for the company to work onto
new fundamental goals. Weakness can be assessed with the fact that all employees have wide
changing adoption skills among them to leverage onto keen synergy of innovation, where there
is risk for company finance investment which has undergone (Podsakoff and Podsakoff, 2019).
l壱Specific changes required
The specific changes required within talent management can be analyzed with the fact
that Rosewood company for gaining strong presence into hospitality industry which iswidely
going under transformation with high dynamic changes have to work onto continuous training
parameters of employees where they should be given various new platforms to showcase their
skills. There should be various brainstorming sessions held among employees to bring before
new parameters where practical new steps are working arenas are explored. Group discussion
strategies will inculcate new rational goals and examination of various factors where pertaining
synergy of innovation is focused among employees as per demanded by company regulation.
Rosewood hotel for developing wider scope of talent management in company need to bring on
new metrics where the hospitality industry is emerging highly competitively and various
consumer preferences shall be adopted by company employees.
l壱Hard and softs skills
Hard skills highly demanded within hospitality industry whereRosewoodhotel aims to
bring on new advancement are the strong marketing, cost management skills and higher

innovative promotional strategies formation through which business can attain new
determinants.
Hard skills:
Hard skills among management enable to bring on new technical advancement where
Rosewoodhotel can gain new keen progression and brings before new data which are also
focused to bring on new synergy of continuous innovation. Hard skills such as various new
production techniques for higher goals of marketing, new horizons for new reflective synergy
and to develop stronger effective business scope for wider goals. Rosewood hotel employees and
management should have strong hard skills within their working scenarios where they should
posses technical ideas and also function with the best management technical progression
scenarios.
Soft skills:
Soft skills which are the strong interpersonal communication skills, potential learning and
higher creative thinking paradigms through which consumer’s satisfaction levels can be keenly
worked onto. The hospitality industry demands strong softs kills to keenly function onto wider
working parameters which will also promote onto larger synergy through which consumer
market can be expanded with wide focus is developed further for gaining new rational goals
(Scullion and Mullholland,2020). The soft skills such as communication ethics, stronger
confidence paradigms and evolving personality with wisdom enables to yield higher profits in
businesses for longer time factor and to yield onto new profit arenas where Rosewood hotel aims
to reach on. Rosewood hotel managers should have soft skills such as ethical learning skills and
communication skills where they could communicate new ideas and innovate further.
l壱Future management and leadership skills
Future talent management is considered to be one of the most important perspective
where larger working roles are developed and to rationally bring before higher synergy patterns
of continuous innovation, creative development through which leadership is also developed with
high prominence. Effective leadership skills is also highly important for bringing on positive
factors through which company can gain stronger employees strength among functional levels
and future management works as profound impactful development tool to leverage onto higher

innovation synergy. Rosewood future management can be fully develop new rational goals to
work onto new pertaining synergy for gaining new rational goals, There is wide focus onto task
orientation and relationship orientation factors which are undergone into one of the major future
management role where leaders are actively working to strong rational working goals among all
working paradigms for keeping all employees highly effectively trained for working onto new
rational keen fundamentals to pertain onto new factors and strengthened synergy of innovation
(Segovia-Pérez, Figueroa-Domecq and Muñoz-Mazón, 2019).
l壱Role of talent management
Talent management works as one of the best parameter through which Hospitality
industry companies are able to function on with wide higher range of productive fundamentals
which shall develop large focus into Rosewoodhotel goodwill among consumers. Talent
management works as one of the biggest asset through which innovation and creative functional
strength is determined among employees which focuses to bring on dynamic strength among
employees and also guide onto wider paradigms pertaining onto higher working efficiency of
goals completion. Talent management builds motivation among employees within department
workforce which actively brings on new synergy of advancement, consumer market
fundamentals and new profitability within revenue where hospitality industry is experiencing
wide progression.
l壱Evaluation of current and future management and leadership skills
Current and future management of leadership skills can be evaluated with each other on
the basis that future talent management holds wide scope among employees to bring on larger
working extension and to work with advancement of higher dynamic goals and flexibility of
strength. Diversity and age profiles work as one of biggest parameter for bringing on new
strengths and talent management working operations through which restorative factors are
developed among employee’s strengths. Rosewood hotel for talent management has to work
onto gaining stronger working outputs where employees working strengths are targeted to put
onto new profit working aspects and to factorize wider scope to work onto new synergy of
productivity levels. Subordinates for example work onto new levels and paradigms where
training is given to them on basis of competitive levels where company aims to bring on
productive functionality (Timmins, 2020). Future talent management has wide scope among

competitive paradigms which Rosewood hotel will be able to reach on by analyzing new referred
functional goals, keenly programming new strength and also potentially enter with wide
dynamics for gaining stronger place among industry. Talent management focuses within future
for entering large scope among new functional synergy onto where emergence of new
determinants such as critical decision making skills, innovative learning and also for entering
new goals which enhances new competitive development. Rosewood leaders shall enter into
training for new skills and new technical goals onto where new functional standards shall be
actively reached onto wider paradigms for competitive growth and new synergy development
growth.
l壱Importance of talent management in hospitality industry
Talent management is highly important within hospitality industry where companies are
aiming to bring on strong fundamental working potentialities among employees and further train
them to be adaptive with competitive levels at work. Rosewoodhotel within hospitality industry
highly focuses to attain strong talent management among all employees where motivation is
focused for bringing on new technical advancement and higher retaining of percentage among
employees build on productive levels and to potentially develop new synergy of innovation
among quests of marketing. Leadership, management tools work as an effective base for talent
management within Rosewood hotel where all employees are focused to attain strong
fundamental working potentialities, and work onto wider quest factors of innovative
functionality for gaining wider stronger workforce who are capable to bring on new synergy of
innovation onto larger levels.
·CONCLUSION
The report can be concluded with detailed explanation onto how hospitality industry is
going under constant change which further adds onto new synergy of working goals with higher
functionality and to pertain onto wider rational consumer orientated services where rosewood
Hotel aims to bring on best hospitality company and also how talent management has evolved
as one of the best way to keep dynamics highly operated within company and to pertain onto
productive work extension with strong capabilities (Whysall, Owtram and Brittain, 2019).
CH

·REFRENCES
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