The increased use of technology within service industries and its impact on leadership and management styles

The assignment requires a PowerPoint presentation for LO1, a brochure for LO2, and reports in Word for LO3 and LO4. The topic is the increased use of technology within service industries and its impact on leadership and management styles.

This assignment on leadership and management for service industry methods. The management style followed by the Marriott hotel is autocratic.

Leadership and Management for Service Industry - Methods

Leadership Management

Management and Leadership styles In Hospitality Service Sector: Doc

This presentation explores the assessment of current soft and hard skills within management and leadership in the service industry, with a focus on Hilton. It discusses necessary future management and leadership traits, as well as a comparison of different organizations in terms of change management and talent management strategies.

Professional Development

Leadership and Management in the Service Industry: A Case Study of Hilton

PowerPoint Presentation

This article discusses the importance of change management in the service industry, specifically in the hospitality sector. It explores the use of the Lewin change model and how it can help organizations like Holiday Inn manage and adapt to changes. The article also compares Holiday Inn and Marriott International Hotel in terms of their change management systems and leadership styles.