Leadership & Management, Past, Present and Future

This presentation explores the different classical management theories, the role of leaders and different leadership styles, and reviews management and leadership practices. It also analyzes the management and leadership style in relation to organizational culture and structure. The presentation discusses the current management and leadership approach of Wa-Pila Hotel and its links with theorists. No specific course code, course name, or college/university mentioned.

“ Leadership &
Management, Past, Present and Future”
(Task 1)

TABLE OF CONTENT
Introduction
P1 Different classical management theories
P2 Role of leader and different leadership styles
P3 Review of management and leadership practices
Analysis of management and leadership style in relation to organisational
culture and structure
Organisation's current management and leadership making links with theorists
Conclusion
References

INTRODUCTION
Leadership refers to the process under which direction and guidance is
individual or group of individuals. Management refers to the process under
which planning, organizing, staffing, directing and control of actions are
performed. Leadership and management are important because while
individuals are working in an group, then they need some direction in
which business operations can be performed.

P1 Different classical management theories
Classical management theory refers to the technique which is based on belief of
employees regarding their physical and economic need. There are different
theories of management through which business operations of Wa- Pila Hotel has
to be understood. There with the help of these theories positive impact can be
achieved.

Contd.....
Scientific theory- Scientific
management theory is propounded by
Fredrick Taylor providing four
different elements i.e. division of
labour, eight bosses system,
Bethlehem experiment, health
management.
Bureaucratic theory- This theory was
launched by Max Weber in 19th
century. As per this theory of
management, managers has view that
bureaucracy is better than traditional
structure.

Contd....
There are different types of organizational structure such as centralized,
decentralized, unitary, divisional, matrix, etc. Culture of organization is
very important because this is important in current environment.

CONTINUE...
Power culture- As per this culture, there is some people who have power to take
decision. They can perform actions by taking decisions on their own. If this culture
is followed by mangers, then there are possibilities of dissatisfaction among some
employees of Wa- Pila Hotel.
Role culture- As per this culture, roles and responsibilities are provided to
employees as per their skills, qualities, experience, etc. If this culture is followed by
managers of Wa- Pila Hotel, then there is improvement in quality of services.

P2 Role of leader and different leadership styles
There are different leaders and managers which assist in performing actions in
better and effective manner. Wa- Pila Hotel is the association which deals in
hospitality sector, so it is essential to have effective manager and leaders which
is specific and relevant in context of understand changes.

CONTINUE....
Role of leader
Inspire trust- There is requirement to
create trust among employees.
Time management- Leader is the
individual who guides, motivates
individuals for achieving their assigned
roles.
Role of manager
Monitoring- Managers of Wa- Pila
Hotel are responsible for monitoring
business operations.
Setting goals- It is responsibility of
managers to set goals for employees.

CONTINUE....
Democratic leadership style-
There is requirement of democratic leadership style at Wa- Pila Hotel because in
this way there are some power to employees related to taking decisions. When
employees have power, then they give their best because they are accountable
for their actions. In this style, leader participates in working operations and
equal rights are available to all the individuals.

CONTINUE....
In Past there was use of autocratic leadership because there is lack of knowledge among
employees and growth of business is not only that much., hence it is easy for one person
to perform operations with effectiveness.
In present, there is use of democratic leadership in which there is interference of employees
as well.
In future, there will use of laissez- faire because in this there is no control of top level
management and operations are performed by subordinates by taking decisions at their
own.

P3 Review of management and leadership practices
Management and leadership are two tools through which business operations can
be done in effective and efficient manner. Management assist in completing
business operations through proper planning, organising, staffing, etc. are done
to get positive impact. There are different style of leadership such as
democratic, autocratic, lassiez- fair, etc.

Contd....
Participative leadership is best because in
this there is participation of leaders, so
they know what issues are faced by
individuals while operating. At the same
time there is strength to employees, that
there is support in case of any issue,
they can be corrected by their superior.
requirement.
Democratic management is best because in
this style, employees at Wa- Pila Hotel
are treated equally. In order to perform
activities in better way, workers have
decision making power. This gives best
services to consumers because they do
not have to wait if they have some

Analysis of management and leadership style in relation to
organisational culture and structure
There are different management style which is used in hospitality sector, so it is
easy for managers to use management style in appropriate manner. There is
crucial role of management as well as leadership through which it is easy to
manage and organise operations performed by different employees. With the
help of democratic leadership, it is easy for managers to maintain positive
culture and environment in organisation through which it is easy to provide
better services to consumers.

Organisation's current management and leadership making
links with theorists
Wa- Pila hotel is using democratic leadership style with the help of which they can
provide some authorities to work force. This makes positive relation with them
and they are able to understand working style of workers. For instance: there is
installation of new technique at Hotel Wa- Pila, then it is easy for managers to
communicate with workforce and take their views over it. This assist in making
changes in organisation for growth and development.

CONCLUSION
From the above discussion, role of leadership and management is clear in
organisation. It is clear that managers has to make strategies through which
they can analyse demand of consumers and implement it to provide them
best services.

REFERENCE
Jaca, C. and Psomas, E., 2015. Total quality management practices and
performance outcomes in Spanish service companies. Total Quality
Management & Business Excellence.26(9-10). pp.958-970.
Jaiswal, N. K. and Dhar, R. L., 2015. Transformational leadership, innovation
climate, creative self-efficacy and employee creativity: A multilevel study.
International Journal of Hospitality Management.51. pp.30-41.

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