Leadership and Management in NHS | Report
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Added on 2020-02-03
Leadership and Management in NHS | Report
Added on 2020-02-03
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TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1Change scenario related to health and social care delivery in the 21st Century..........................1Issues related to change management and its application to Health and Social Care.................1Chosen change scenario within health and social care................................................................1Factors influencing the change as well as the type of change introduced...................................2Thorough and critical examination related to the beliefs and perceptions of change withinorganizations and the service users..............................................................................................2Way in which change should be introduced................................................................................2Implications for staff, service users and the organization...........................................................3Stakeholders that would need to be involved..............................................................................3Importance of involving people...................................................................................................3Impact of change upon managers and their ability to implement effective and successfulchange in the chosen scenario......................................................................................................4Strengths and weaknesses of appropriate theories and models for the effectiveleadership/management of change and team work......................................................................4Applying theories to assess the way in which proposal for change will be introduced andimplemented................................................................................................................................5Process of planning, implementation and evaluation of the change............................................5Potential barriers to the introduction of change...........................................................................5Solutions that would need to be introduced to overcome the barriers.........................................6CONCLUSION................................................................................................................................6REFERENCES................................................................................................................................7
INTRODUCTIONIn the present scenario, to bring changes in the organisation time to time is highlyimportant as per the changing needs of customers. Today, the business environment is dynamicas well as in every sector, competition is increasing at a fast pace. Therefore, in health and socialcare sector also, to bring changes in the organisation to survive with sustainability is vital. Forthe same, effective leadership and management are required. In the present report, the firm NHSis selected with reference to which various concepts related change management as well asleadership and management will be studied.Change scenario related to health and social care delivery in the 21st CenturyIn 21st century, it is highly important for the organisations operating in health and socialcare sector to offer care based on continuous healing relationships so as to be in the competitionin the long run. For the same, it is important for NHS to bring changes in its processes as atpresent it is following the old methods of treating patients. In today’s era, to operate withsustainability, it is important to offer safest and highest quality care to the service users for whichcustomization based on patient’s needs and values is important (Currie and Lockett, 2011).Issues related to change management and its application to Health and Social CareAt the time of bringing changes and applying the same in NHS, number of issues mayoccur. The most common issue is rigidness of workforce for not accepting the changes asemployees never want to leave their comfort zone and thus, mostly they are not ready to acceptthe changes. Also, in NHS, there is less lack of change and health care professionals due towhich the firm needs to hire some so that they can train the staff regarding necessity and benefitsof bringing change in the organisation (Reeves, Macmillan and Van Soeren, 2010). Along withthat,there is lack of expertise needed to undertake professional tasks due to which it is verydifficult to bring change in the management as for the same, highly skilled, talented and expertpeople are required.Chosen change scenario within health and social careNHS is planning to bring changes for delivering effective and high quality treatment tothe patients. The chosen change scenario within organization is that firm is required to replace itsold ways of treating patients with the new along with using advanced techniques. However, just1
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