Leadership and Management || Assignment

Running head: Leadership and Management
Leadership and Management
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Assessment Task 1: Written Question
1.
The five key benefits of workplace policies and procedures
 The workplace policies and procedures allows the members of the organization to
follow certain rules which is needed in the organization and what is expected from
them such as performance and behavior standards.
 It provides certain rules and regulation for making appropriate decisions in the
organization.

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 The policies provide clear response and consistency within the organization in dealing
certain situation.
 The workplace policies and procedures provide ensure that the employees are better
equipped in order to defend claims of a breach of employer obligation for example:
work health and safety legislation.
 It also demonstrates organizational belief, values and ideologies and ensures that the
workers are treated equally and fairly.
2.
The purpose of the following acts:

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 Age-discrimination act 2004: The purpose of age discrimination is to provide
employment to the older person depending upon their ability and competency and not
their age. This prohibits the age discrimination during employment.
 Disability Discrimination Act 1992: The purpose of the disability discrimination 1992
ensures that avoids unfair treatment due to a person’s disability, emotion, perception
of realty or any actions which results to disturbed behaviour.
 Fair Work Act 2009: The purpose of the act is to provide relevant terms and condition
for workers in the organization (Lay et al., 2016). The act set employee rights and
responsibilities and relation between employee and employer with relation to their
employment.

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 Racial Discrimination Act 1975: The purpose of the racial discrimination act is to
promote equality within the organization regardless of their colour, race, nationality
and ethnic and origin. The act is important since it ensures fair treatment and avoids
biasedness promoting diversity within the organization.
o Sex Discrimination Act 1984: The purpose of the act is to avoid unlawful
discrimination against an individual due to their gender, sex, identity, sexual
orientation, relationship status or due to their current status such as pregnancy.
These act is necessary in the organization to promote diversity and avoid
unethical behaviour in the organization.
3.

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Steps to be followed in order to identify and resolve workplace problems and to
promote effective workplace relationship.
The first step is to identifying the issue or the problem in the workplace.
Understanding everyone’s interest, the best solution can be derived by understanding
everyone’s interest.
 Listing out the possible solutions for the problems.
 Evaluating the option and finding out the best alternative.
 Implementing the solution.
 Reviewing the results.
 Taking prompt action based upon the results.

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4.
Conflict Resolution Techniques are:
 Collaboration
 Confronting
 Accommodating
5.
The Code of Conduct is a detailed description of all the ethical and legal behaviour
which is expected by the company. The purpose of having code of conduct in the
organization is to maintain proper standard that is acceptable for the company. It helps to
maintain company’s belief’s, culture and core values. The Code of Conduct helps to build

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trust within the workplace environment and develop ethical culture. Moreover, it helps the
company to build reputation of the company.
6.
Importance of networking
Building networking within the organization helps to gain trust within the employees
and helps to connect with people.
Networking helps to build fresh ideas and think beyond the walls and moreover
fosters innovativeness and creativeness. It also helps to salary bumps and promotion as they
are well aware of the