Entrepreneurial leadership is the human action of motivating and organising a group of people in order to attain the desired organisational goals and objectives (Van Hemmen and et. al., 2015). For this purpose, the present organisations of the business world are putting emphasis on innovation, analyses and mitigating the risk factors associated with business, garbing ongoing opportunitiesandmanagingdynamicbusinessenvironment.Organisationwhichwillbe undertaken for this essay is Woolsworth which has initiated its business operations from the year 1924 and deals in retail industry of Australia. This produces products and services of groceries and perishable products and services (Strukan and Nikolić, 2017). In Woolsworth, I will going to make use of entrepreneurial leadership because leadership is the process which plays a vital role in enhancing the growth and development of the company. As an entrepreneurial manager, I will be able to promote the communication in the company which will provide clear ideas and the plan through which desired business objectives can be achieved. It will help in recognising the essentialness of initiative and reactiveness and they go out of their way in order to provide proper assistance to their teams such that business objectives can be attained. With the help of confidence level and tremendous belief which I have learned from the experience of years, variousstrengthandweaknesseshasbeendemonstrate.Byapplyingtheconceptof entrepreneurial leadership, as a manager, it will help me in developing and building the atmosphere which will create good working atmosphere that encourages everyone to exchange ideas, develop and thrive (Stephan and Pathak, 2016). Apart from all this, honestly is one of the most crucial factor through which trust of employees can be gained and also in order to keep the staff motivated, continuous identification of employees needs and requirements will help in encouraging them to work for the betterment of the company. Furthermore, this learning has a positive and significant impact on upgrading the level of knowledge and learning environment in the organisation promotes other as well so that their knowledge base can also be improved effectively and efficiently. The concept of entrepreneurial leadership has many positive aspects but at the same time it experiences negative and threat for the Woolsworth also. These threats lies external to the businessorganisationandcanbeintermsofcompetition,climaticconditions,political instability, economic recession, etc. Therefore, the major threat which the Woolsworth will face is price discrimination (Riyanti, Sandroto and DW, 2017). This is because supermarket industry is very large in Australia and has a strong impact on almost each and every customer. So for 1
analysing the impact of price discrimination in the Australian market two different organisations of chain of supermarket will be compared and they are Woolsworth and other one is Coles(Chan and et. al., 2015). Price is one of the major factor which plays a vital role in growth and sale of the business organisation. This is because customers are highly price centric and wants good quality products at lower prices. In general, majority of the companies tends to follow the conceptofpricediscriminationanditbecomesamajorproblembecauseithinderthe competition. The price discrimination is the business practice in which business organisation sells the similar products at different prices to different customers (Renko and et. al., 2015). If Woolsworth will apply this practice then some customers may be left with the feeling of dissatisfactionforpayinghigherpricesfortheproductscomparedtotheColeswhich discriminates their products prices in comparison to the competitors. It is one of the major issues and threat for the companies all over the world. By adopting this practice, it will leads to exploitation of the customers and they may develop poor word of mouth and also leads to switching the brand which has been selling the products at low prices. This further leads to hustle and bustle in the customers because they feel cheated and organisations are charging higher prices for the particular section of the society in order to attain the business goals and objectives (Lewis,2015). By discriminating the prices of the products, it will have overall impact on the economy of the country and business organisation. Customer will shift to the other brands and this could lead to negativity or loses for the company. Furthermore, as a manager I will use different methods of price discrimination in different markets. Where the customer base is high, I will sell the products at higher prices and the place where customer base is low, the products will be sold at comparatively lower prices. All this will have poor impact on the growth and development of the Woolsworth as compares to Coles. This will directly affect the level of competetion and provides the Coles to maximise the customer base (Leitch and Volery, 2017). As a manager in Woolsworth, I have been analysed from above analysis, that there are various situations present in business environment, that may impact on current as well as future profitability. It mainly includes the price discrimination concept, where customers get easily more attracted towards those stores that offer them same product or alternatives on heavy discounts or price rates (Galloway, Kapasi and Sang, 2015). In this regard, to manage the situationsandmakeinnovativeimprovementinbusiness,ithasbeenanalysedthat entrepreneurial leadership will help in accelerating more changes in business, for achievement of 2
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organisational goals. Adopting this concept, I can motivate workers at stores to perform at best level so that performance of Woolsworth can be improved. Through market analysis, it has been evaluated that respective company has contributed the largest market share in retail industry. So, impact of new entrance are considered as much less than other established organisation like Coles, who shares equal contribution in improving profitability within supermarket chain. But due to market force where impact of price distribution is more than product differentiation, so to make changes in operational activities, Woolsworth which is mainly headed by successful entrepreneurs, used the specific values of leadership (Engelen and et. al., 2015). It includes entrepreneurial innovative leadership style that focuses more on identifying the opportunities, as well as specifying the strategies for exploitation or exploration of resources to overcome from market threats. Along with this, they also concern on identifying and getting the support of key stakeholders,inimplementationofentrepreneurialefforttorunsupermarketchainmore effectively. With this assistance, I have concerned more ascertaining the leadership values first for leading changes and create innovation in business. Values refers to guided principles in people's lives. In leadership values, people are guided and facilitated by leaders in order to make a positive change in their lives (Christensen and Embleton, 2016). Basically, it focuses on what a person believe and than build an understanding to introduce a difference. Its key elements are respect, integrity, authenticity, courage, service, humility, wisdom, etc. The leaders need to possess all these qualities for becoming an example in front of their followers. These ethics involves self respect and respecting others, personal efforts, moral courage, transparency in beliefs and actions, strength to put opinions, humbleness, openness to perspectives and so on. An efficient leadership values possess wide understanding of human dynamic and ability to maintain balance between multiple stakeholders. Leaders of Woolworth have all these qualities and have the understanding of their follower's requirement. After analysing the leadership values, I have analysed that there are many leadership styles that help in implementing changes in business. It includes transformational, transactional, democratic,autocraticandmore.Hereby,transactionalstyleishelpfulformangersfor controlling, organising , motivating and directing the employees (Chepurenko, 2017). This is also known as managerial leadership as it is assumed that employees are not much self – motivated to perform their task in most efficient way, hence proper management and motivation is required to make them work properly and in best possible way. For this purpose managers 3
make use of different rewards and punishment. If an employee work according to the desire of manger for achievement of organisational goal reward will be given but if not follow the instructions properly a punishment strategy will be followed (Chan and et. al., 2015). Hence transactional leadership includes a exchange between manager and employee to achieve the organisational targets and objectives on time with effectiveness and efficiency. Similarly, transformationalstyleofleadershiphelpindevelopingtheworkforcebymaintaininga collaborative culture within organisation. It mainly focuses on engaging workers within goal setting so that isolation can be reduced and communicate with them, about business values, norms and beliefs. In this regard, as to make effective policies for increasing customer base and reducing threat of price discrimination on business profitability, before adopting any style of leadership, I have analysed the concept of both transactional and transformational approaches. Hereby, transactional leaders rely more on maintaining the standard form of reward, inducement, punishment and other factors to implement changes in working policies (Van Hemmen and et. al., 2015). While under transformational style, leaders can provide learning opportunities to their followers as well as influence workers to give support in solving problems. Therefore, through analysing the market situation, it has been analysed that independent retailers used to trade their commodities under various different names, which would give advantages to customers to purchase as per their income level(Engelen and et. al., 2015). Therefore, purchasing and marketing power force Woolsworth to develop effective policies or offer products on attractive price rates that pass volume benefits to customers. With this assistance, better buying, standards as well as disciplines have reflected a better shopping experience for people within supermarket area. So, adoption of transformation style help in creating new vision and strategy to inspire workers at stores to provide best services to customers, for increasing their shopping experience (Strukan and Nikolić, 2017). This would help in getting high retention of them for longer period and reducing threat of price discrimination as well. 4
Woolworths is an example for all the supermarket or grocery stores in Australia which because it has gained success and a high position by attaining competitive advantage. However, it has faced many ups and downs which is a part of business cycle and need effective strategies and leadership for getting desired outcome (Stephan and Pathak, 2016). Leadership is important in every organization and when the entity is as big as Woolworths, leaders play a major role in shaping the organizational culture. Leaders are responsible for providing guidance and directions to all the team members to increase their performance and accomplish the goals within the time. The prime issue which Woolworths is still facing is price discrimination. This problem is influential which may impact the business in a significant way. Some of the disadvantages of price discrimination is that, the organization loses customers both existing and prospective, brand image and value get destroyed and declined, loss in profit and sales etc. Woolworths has outperformed its competitors by implementing strategies which are beneficial for the company. On conducting a comparison with the largest retailer Coles in Australian market, it has been obtained that price discrimination is a result of ineffective leadership (Riyanti, Sandroto and DW, 2017). The underlying factor which has contributed to this is lack of innovation. Leaders bring the best out the team members and encourage them use unique ideas for generating high profit and revenues. Hence, appropriate leadership style is useful so that negative outcomes of the company can be minimised. Woolworths is using autocratic management style in which all the decisions are made the managers or leaders without considering the opinions or views of the team members or employees. There is no involvement of the sub-ordinates working under the leadership of a person. This style is rigid and results in demotivation for the workforce employed at the organization (Renko and et. al., 2015). Coles has effective leadership style by which employees are motivated to use innovation in the business activities for achieving the expected results. Innovation is crucial to the success of an entity. Being the manager of this Woolworths, by analysing the leadership styles followed and all the innovation used by Coles, it is suggested that Woolworths can have the issue of price discrimination resolved by shifting to transformational leadership style. Transformational leadership style is a leadership style in which leaders encourage, inspire and motivate employees to innovate and create change that will help grow and shape the future success of the company. In this style, leaders try to understand the needs and expectations of
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individual employee working inthe organization. This helps in building a strong relationship between the leader and team members. Personnel get authority to make decisions which reflect their views and ideas (Lewis,2015). Also, the leaders take such ideas into consideration for making the common decision. In this way, it creates an environment in which two way communication is done. Furthermore, sub-ordinates are provided with required training and mentorshipforexercisingleadershipskillbythemselves.Byapplyingtransformational leadership style, leaders ofWoolworths can engage employees in decision making in order to have their opinions and ideas. This gives birth to innovation by creating a sense of belongingness within the people working in the company. Also, level of creativity gets increased. This will help the retailer to have a healthy work culture in which strategies will be made by taking into account the strategies followed by Coles and other competitors. This is to outperform them and make Woolworths successful in the coming years (Leitch and Volery, 2017). It will ask from its employees that how price discrimination can be removed or mitigated. Furthermore, the policies and strategies of other rivals will be used as standard against which the ideas and performance will be measured for knowing the variance. This will be followed by training to provide them learnnewthingswhichcanbeimplementedinoverallstrategyandinnovationofthe Woolworths. 2
From the above matter, it has been concluded that corporate entrepreneurship is a way in which new businesses, products, services or processes are developed which will help the firm to grow and increase the revenue. Therefore, right leadership style should be chosen in order to have innovation which can be used by the organizations for creating opportunities to grow. Corporate often face issues which need quick solution which is possible when combined efforts of employees and leaders are done (Galloway, Kapasi and Sang, 2015). Hence, different types of leadership styles have been discussed which can be used by considering the advantages and disadvantages according to the main aim of the entity. 3
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