This essay discusses the importance of leadership in healthcare organizations and how it influences organizational culture and performance. It emphasizes the role of leaders in establishing values and promoting respect in healthcare settings.
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Leadership in Health Management
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Table of Contents Introduction......................................................................................................................................3 Discussion........................................................................................................................................3 Conclusion.......................................................................................................................................9 References......................................................................................................................................10
Introduction The term leadership indicates the process throughwhich a person can influence and motivate others to accomplish any goals. A good leader must have some cognitive qualities toinfluence his/her followers to walk through the path which he has made. Decision making is an important aspect which differentiatesthe leadersaccording to their leadershipqualities.Leadership maximizes the efficiency of action initiation, motivation, guidance, encouragement, morality building,coordination etc. and these aspects helps to improve the working environment in any organization. The present study will elaborate the importance of leaders in any healthcare organizations. A good leader always tries to establish the organizational values within his subordinates by motivating them. The present study will enlighten the concept of respectingothers and how it is relatedwiththehealthcareleadershipcontext.Cultureandperformancesofanyhealth organizations are directly related to each other and how organizational culture affects effectively to the organizational performance will also be discussed in the nextsegment of this essay. Discussion Before proceeding in the further elaborationabout the importance of leadership in the healthcare segmentsitisimportanttounderstandthemeaningofleadershipanditsaspects.The termleadership is an important phenomenon for human’s life in their professional and personal life. Leaders are those who can create a positive working culture by motivating the followers toaccomplish the goals in a systematic and creative manner. The leadership ability of person influences them in various ways and decision making is the most important factor in this aspect.
In our dailylife leadership skills is essential to find out solutions for every challenge which indirectly enhance the ability of critical thinking and decision making (Browning, Torain & Patterson, 2016). In the professional life, leadership maximizes the efficiency of action initiation, motivation,guidance, encouragement, morality building, coordination etc.And these aspects help to improve the working environment in anyorganization. Inordertomaintainthecontinuityandadoptabilitywiththenewinnovationsand processes,healthcare organizations are in demands of new, creative, agile, and adaptive leaders. Mostof the healthcare is in the mode of searching of collaborative and independent working environment for achieving the competitive advantages and efficient and experienced leaders are the main requirements in this regard (Sharma, 2017). a) Some substantialbarriers that may create the wrong rooted cultures inthe health care sector are humiliating and humiliating treatment to the patient and their family members, behavioral disruption, disrespects, aggressive behaviors, etc. which leads to the failure in the patient safety and care in the healthy organization. As a result, lack of reputational evidence may be observed consistently. Respect is an integral aspect in the healthcare system and management and professionalism which indicates how health professionals canought themselves in front of the community (James, 2018). It is important to keep the respect for every culture by the health care leaders as health centers are the places where patients are coming from different cultural community. Thus, leaders need to maintaintheir behavioral aspects same for each and every cultures in order to build effective reputational aspects to the community. Necessity of leaders in the healthcare sector is to ensure high quality care services by acquiring the effective verbal and nonverbal communication to the patients and their family members that indirectly ensure the
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building of positive relationships with the community(Chin, 2015). Though it is not clear what is the meaning of respect and who to serve the respectful gratitude and attitude but it can be assumed that whenit comes to the topic of healthcare services the main stakeholders are the nursing and other health staff, physicians, patients and their family members(Graban, 2013). In the ethical principles and guidelines of healthcare and medical services, respect for persons has been already established which ensure the acknowledgement of the patient as a humanbeing. But this aspect is not enough for treating patients with chronic and long term diseases. Thus, the concept of respect for autonomy is essential in the care management system which not only acknowledges the patients but assess the capacity of the patient to act and make decisions autonomously(Beach, Duggan, Cassel & Geller, 2007). Most importantly, respect is correlated with the admiration and it is important for the aged patients in the hospitals. It is the leader's responsibility tomonitor the cultural and behavioral aspects in the healthcare centers. It is known to all that by respecting others one can gain respect from others and it is true in every field of professions. In order to build the respectful cultures in the hospitals, leaders should create and illustrate the following behaviors in the hospitals: Respectfulattitude Listen the problems attentively Understand the physical, mental, social andeconomical aspects Hold the integrity Sharing informationthrough effective communication Respectisanimportantcomponentwhichdeterminesthehighqualityservicesofthe organization. It ensureseffective services so that patient can feel safe and cared for by the care professionals (Zolkefli, 2017). Thus,in orderto provide high quality services in the care sector
leaders must be attentive to maintain the working culture of the hospitals and othercare sector. Cooperation, engagement, and commitment are the three main factors that each and every professional in healthcare sector mustbe acquired. Hence, cooperative leadership would be the best method for achieving the goals of increasing the reputation in the society(Beach, Duggan, Cassel & Geller, 2007). b) Leaders are playing a key role to setthe organizational values and cultures. Theyneed to take someinfluentialand powerful decisionsto make the working environmentbetterin the organization. There must be adequate resourcesfor the leaders to meet the sets of activities for the team. No matter what is the field of profession but the basic role of leaders is the same. Inother ways, it can be said that the ability of the leaders should be accountable based on their ability to shape the organizational culture and environment (Krueger, Ernstmeyer & Kirking, 2017). There are some factors that a leaderneeds to imply to achieve a good and effective environment in the health organization. First, a leader must encourage the stakeholders of the organization enough to maximize the outcomes. It is only possible whenthe health staff are enough encouraged and motivated by the leaders to engage themselves with the vision of achieving goals (Davidson et al., 2018). Leaders must encourage the health professionals in such a way so that they can feel themselves empowered and provide ideas and activelyparticipate in strategy making and decision making procedures in order to improve the overall reputational aspects of the health organization. This cooperative relationship is the basis of the cooperative leadership which is the main phenomenon for the hospital management(Howieson, Burnes & Summers,2019). Trustinfiltratesthecultureintheorganizationthatmaybe facilitated
throughthecooperativeleadership.Buildingtrustintheworkplacemayincreasethe responsibility of the nursing staff in terms of care for the patients. Proper communication plays an importantrole for making a good relationshipwiththe stakeholders bythe leadersin the health organization in order toget the ultimate outcomes. Good organizationalcultures may be reflected in the care service delivery by the health professionals to the patients who indirectly affect the reputation of the organization in a positive way to the community(Souza, Peduzzi, Silva & Carvalho, 2019). A leader must facilitate the culture by sowing seeds of respect in the workplace in inter and intra organizational levels as respect toeach other may have the ability to minimize the negativity in the care services. Thus, it is important for the leaders to adopt the policiesandstrategiestominimizethenegativebehavioralaspects.Leadersshouldnot encourage the decimation, bullying, harassment and should treat all the stakeholders (patients, staff, professionals, family members of patients) with respect and dignity(Reeves, Xyrichis & Zwarenstein, 2017).It is important to understand how patients feel on being respected by the care professionals as it plays a key role in defining the fundamental aspects in healthcare system. It can be said that, satisfaction of patient is the indication of the success of effective leadership in the healthcare system. Patient with chronic diseases maynot be able to communicate properly with the care staff but they have strong views on how they want to be treated by nursing professionals (Hojat, Bianco, Mann, Massello & Calabrese, 2014). Aged patients always expect respect from others and from the hospital care units. Their views are important tounderstand the effectiveness of the care procedures which indirectly should be monitored by the leaders (Howieson, Burnes & Summers, 2019).
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c) It has been evidence that culture and organizational performances have a strong relationship in ordertoobtainthemaximumoutputsofreputationinanyorganizations.Healthcare organizations are dealing everyday with various patients, familymembers and employees from different cultural aspects and values. Thus, it is important to set a core cultural and behavioral competency in the healthsector to respect and encourage all the individuals from different cultural communities (Chuang, Jackson & Jiang, 2013). For example, healthcare leaders should ensure the similar behavior and communication with every patient irrespective of their age, gender,cast, race, income, etc. On the other hand, the internal working culture and environment of the organizations may have the long term economic performances. It can be possible by the cooperative strategy application within the members of anyorganization (Niaz, 2019). Culture actually represents the beliefs, values, practices, corporations in the organizations especially in the healthcare sector. Agood and experienced leaderplays a key role to encourage the employees in order to enhance their thoughtprocesses,interests, perception towards job and most importantly, working mentality to assure the best care services for the patients(Osland, Devine & Turner, 2015). There aresome other factors that may influence the cultural aspects which indirectly affects the organizational performances. For example, genderequality is an important factor as it maintains the balance in the performances of the organization. This is because; male employees are more aggressive than the female employees (Malik, Dhar & Handa, 2016). On the other hand, female employees are more softhearted and caring in their task. Both of these aspects are essentialfor any health organization in different situational requirements and leaders need to play the main roles to maintain these balances. Nature of the task is another important aspect which influencesthe organizational performances(McQuaid, 2017). For
example, allied health institutes are very much different from the medicinal and surgical healthcare sectorin terms of service distribution as allied healthcare institutes provide care services which are essential for mainly chronic and aged patients for long term recovery processes after completion of the medical treatment of diseases. Though both types of institutes depends on the reputational aspects but the perspective of care are very much different from each other (Nazarian, Atkinson & Foroudi, 2017). Theseorganizational values can be predominated with the help of effective leadership implementation in the organizations. Leaders should establish healthy and friendly relationship between employee patients through implementation of various training and strategies for effective communication. Training for grooming the healthcare professionals must be organized by the administrative leaders in healthcare organizations inorder to improve the communication and behavioral skills and provide knowledge about the care integrity and ethical guidelines (Panuwatwanich & Nguyen, 2017). Thus, at the end of this discussion, it can be summarized that leadership in the healthcare sector need to be implemented effectively to obtain the best outputs in terms of relationship with the community. It may help to establish the organizational values where culture and respect are the two important aspects. Conclusion Atthe end of this essay, it can be concluded that leadership implementation inthe healthcare organizations plays an important and valuable role to achieve the reputational goals. Cooperative leadership is the most useful one for any healthcare organization. Leaders need to consider all the organizationalvaluesespeciallyrespectinordertobuildgoodandeffective workingenvironments within the hospitals. This may affect the overall performances of the
organizations.Agoodworkingculturealsoenhancestherelationshipbuildingbetween employees as well as with the patients and their family members. Respect for autonomy aspect is more useful than respect for person in the care units as treatment and care is associated with the first one. Thus,it can be summarized by saying that the term ‘leadership’ is the pillar for any organizations to maintain the integrity and efficacy in the care service distributions to the community without discriminating any socio economic and cultural conditions. References Beach, M., Duggan, P., Cassel, C., & Geller, G. (2007). What Does ‘Respect’ Mean? Exploring the Moral Obligation of Health Professionals to Respect Patients.Journal Of General Internal Medicine,22(5), 692-695. doi: 10.1007/s11606-006-0054-7 Browning, H., Torain, D., & Patterson, T. (2016).Collaborative Healthcare Leadership[Ebook]. Retrieved from https://www.ccl.org/wp-content/uploads/2015/04/CollaborativeHealthcareLeadership.pdf Chin, R. (2015). Examining teamwork and leadership in the fields of public administration, leadership, and management.Team Performance Management: An International Journal,21(3/4), 199-216. doi: 10.1108/tpm-07-2014-0037 Chuang, C., Jackson, S., & Jiang, Y. (2013). Can Knowledge-Intensive Teamwork Be Managed? Examining the Roles of HRM Systems, Leadership, and Tacit Knowledge.Journal Of Management,42(2), 524-554. doi: 10.1177/0149206313478189 Davidson, P., Rushton, C., Kurtz, M., Wise, B., Jackson, D., Beaman, A., & Broome, M. (2018). A social-ecological framework: A model for addressing ethical practice in nursing.Journal Of Clinical Nursing,27(5-6), e1233-e1241. doi: 10.1111/jocn.14158
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