Leadership in Project Management

Running head: LEADERSHIP IN PROJECT MANAGEMENT
Leadership in Project Management
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1LEADERSHIP IN PROJECT MANAGEMENT
Module 3: Discussion Question
Initial post
Stakeholder’s engagement is referred to as one of the most essential things that are
required for successful accomplishment of any project. The project which has been considered is
design and development of an Information System (IS) for overall service improvement. It has
been determined that, in order to implement an IS within estimated budget and time line it is the
responsibility of the project associates and all the stakeholders to engage themselves with the
assigned roles and responsibilities. However, it is determined that, stakeholders can leave issues
unresolved, create blockages and also can create communication filters as well. However, the
issue which I had faced during project development life cycle period was lack of communication
and extreme internal team conflict. I feel that in this case I should step in and take part in fixing
the identified issues. I need to make sure that all stakeholders are experienced and skilled as well
and engaged to their assigned roles and responsibilities and definitely using the approach of open
communication throughout the project development life cycle period.
Answer to question 1
After resolving the general direction of IVR architecture an also setting the team firmly
on track for executing the project successfully Christoph has decided to implement accurate
communication plan. It has been determined that, with the help of accurate communication
strategies the operation team associates would be able to share their ideas with each other. The
associates who will take part in the communication process include Pauline Jones, Liza Davis,

2LEADERSHIP IN PROJECT MANAGEMENT
Steven Lubis, Lucy Mathis and Pam Stevens. Three top messages that are necessary to
communicate with the operation heads are as follows:
Message 1: Regarding organizational structure and the hierarchy
The associates should take part in this communication process. The communication
includes organizational structure and hierarchy that is followed in an organization while sharing
information to others. The organizational structure identifies the associate’s hierarchy staring
from the executive manager upto the employees who work for the company. It is essential for
successful accomplishment of all projects and processes those are being throughout followed. It
is identified that accurate organizational structure is crucial for project success. If proper
hierarchy and structure is not designed and implemented then intra organizational conflict will
occur that results major operational and functional failure.
Message 2: Financial results
For this case scenario the 2nd message that has to be communicated and shared among the
team associates includes financial result. This is an important tool or concept that must not left
unmanaged as it may cause major operational and functional risks. After conducting a feasibility
analysis the prepared result should be communicated to others for ensuring that project outcome
is commercially beneficial and profitable for the project case scenario. This feasibility analysis
report is important to be shared among all the associates.
Message 3: The third message that has to be shared among project team associates
including Pauline Jones, Liza Davis, Steven Lubis, Lucy Mathis and Pam Stevens is the sense of
the leaders about the project objectives. The leaders should motivate others so that they can keep
themselves engaged to the job roles and responsibilities. The way through which all associates