Leadership and Management Part A, B and C

This report discusses the importance of leadership and management in the workplace. It covers self-awareness, emotional intelligence, and skills required for career development. It also provides a personal development plan. The report is relevant for students studying leadership and management courses in colleges and universities.

Leadership and Management
Part A, B and C

Table of Contents
INTRODUCTION...........................................................................................................................3
PART A...........................................................................................................................................3
Definition of self awareness:.......................................................................................................3
Identifying 3 topics and discussing them:...................................................................................3
Conclusion of own attitudes towards self-awareness:.................................................................6
PART-B...........................................................................................................................................7
SKILLS, ATTRIBUTES AND CHARACTERISTICS..................................................................8
PART-C: AREAS FOR DEVELOPMENT...................................................................................10
Personal development plan........................................................................................................11
CONCLUSION..............................................................................................................................11
REFERENCES................................................................................................................................1

INTRODUCTION
Leadership is heart of every business organization, this allows business to manage people and
their effectiveness in the workplace. This report will provide leadership and management and
their importance in the workplace. Later part A of this report will discuss self-awareness and its
importance in career development. Later part B will discuss self-analysis highlighting
professional and positional. At last part C of this report will discuss area of development.
PART A
Definition of self awareness:
Self awareness is one of the most important pillar in life, this help person to remain self
active in identifying personal strength and weakness. This simply means being aware from
different aspects including traits, behaviour and feelings. Self awareness is psychological
concept to become focused, this not only help person to become more active but self awareness
also allow person to explore those areas of opportunity in professional career. There are certain
benefit of developing self-awareness such as:
Leadership: self-awareness is most used tool of a successful leader, they have ability to remain
self active with this process (Northouse, 2021). When a person want to become leader, then they
need to develop self-awareness ability to identify their own strength and weakness. Every
successful leader first develop themselves and others.
Management capabilities: person who tend to develop self-awareness in career development
process have chances to increase their capabilities, both personal and management. Every person
tend to have employability skills which need management capabilities, when a person tend to
develop self-awareness, then they can increase their management capabilities, these capabilities
include; effective management of employee and their performance, management of workplace
performance and management of resources.
Identifying 3 topics and discussing them:
Emotional intelligence: emotional intelligence is effective tool used by every successful
manager who tend to manage business organization and people with emotional touch. This allow
manager to reach people with emotion and connecting with them to understand and demonstrate
their need and motivation (Serrat, 2017). Manager of retail industry need to have sense of
connecting with people of business emotionally and using certain attribute in delivering
emotional intelligence, these attribute include:

Self management: self management means ability to control feelings and behaviour, this help
person to stay concentrated (Sainz, Ferrero and Ugidos, 2019). Manager of retail industry need to
have self management skills to become more capable in managing people and their performance
in the workplace. Every manager knows that if they able to manage their behaviour and action in
the workplace then they can become more effective.
Self awareness: self awareness means understanding personal emotion which influence the
action of a person, when manager decide to use emotional intelligence as their way of managing
people and organization then they have to be self-aware. Manager identify strength and weakness
they have with the help of self awareness tools. As a profession of manager, a person need to
become more confident while using self-awareness tool.
Social awareness: social awareness is crucial pillar of emotional intelligence, manager who tend
to manage people and business organization need to socially connected with employees. It is
very clear that every manager have to interact with the employee and understand their need and
motivation level in the workplace. It is very clear that when manager become socially connected
then they can identify and solve the problem faced by the employee in the workplace.
Relationship management: relationship management means building effective understanding
between manager and employee, it is very clear that manager is socially connected with their
employees which means they also need to manage relationship with every stakeholder of the
company (Kumar and Reinartz, 2018). Manager not only maintain good relationship with
employee, but they also motivate them to become effective and increase productivity. Right use
of emotional intelligence build good relationship between manager and employee.
Leadership and management: leadership is key player in management of business
organization, this allows manager to adopt leadership quality to lead employee and business
organization towards success. Many professionals mainly manager need to have leadership
skills, these skills may include critical decision-making skills, problem solving skills and most
importantly ability to motivate others. Leadership not only help manager to lead people but this
also allow them to develop self-awareness, many business organization adopt various leadership
style to manage their company. Apart from this, leadership is one the most important and
required skills in career and employability, these skills unlock various doors of opportunity to the
person who tend to develop leadership skills. There are certain skills of leaders which can be
adopted by manager to become more effective in the workplace, these are:

Decision-making skills: every business organization need their decision to be most effective and
powerful to bring expected outcome, decision-making skills of leader allow manager to make
quick and reliable decision. Manager must have this skill to take quick decision in management
of workplace, sometimes the situation become very crucial which only can be solved by manager
in the workplace. Decision-making ability help them to provide right decision at right time.
Problem solving skills: every leader have problem solving skills which allow them to identify
and solve problem raised in the workplace, manager who tend to develop leadership style, need
to adopt problem solving skills to become more effective in the workplace (Klein and Crandall,
2018). Sometimes business organization face those problems which can not be easily solved,
these type of problem impact the management process and performance of the company. To
overcome these issue manager adopt problem solving skills. Apart from solving problem alone,
manager involve various other stakeholder in the process.
Giving and receiving feedback: feedback are some of the most valuable thing for every person,
this highlight the key area where a person lack behind and help them to improve certain part. In
workplace, manager provide feedback to the employee and employee tend to provide feedback to
manager in order to maintain better relationship and most importantly effective performance
remain high. Feedback allow person to self develop from the view point of others, as a manager,
they need to have regular feedback from employee because they provide right concern about the
manager and their performance in the workplace. There are certain tools of feedback used in the
workplace to create better relationship, these tools are:
360 degree feedback: this allows employee to get improvement or appraisal feedback from
management or their subordinate (Fleenor, Taylor and Chappelow, 2020). Sometimes feedback
help employee to mark those areas which they themselves can not identify, apart from employee,
manager mainly use 360 degree feedback to understand that improvement area. There are certain
benefit of this tool such as:
Improvement tool: manager who tend to use 360 degree feedback improve their performance in
the workplace, they try to conduct self development process with the help of co-worker their
feedback regarding the performance of manager. Sometimes management of the business
provide improvement feedback to manager which become very important.
Measure performance: every feedback is mainly used in measuring performance of employee, it
is very important for manager to use feedback to measure self performance and even

performance of their employee. 360 degree feedback tool help manager to focus more on
behaviour and competencies in the workplace.
540 degree feedback: another feedback tool, 540 degree feedback provide feedback to manager
other stakeholder of the company, in this manager or employee get feedback from external
stakeholder such as suppliers, customer and other agents which are connected to the business.
They sometimes provide feedback to manager which become very valuable and help them to
improve their performance, these external stakeholder have high value because they do not
mainly provide feedback on regular basis, but they rather provide feedback when needed. This
increase the value of feedback, manager to tend to deal in external business environment expect
external stakeholder to provide them feedback according to their performance.
Conclusion of own attitudes towards self-awareness:
Self-awareness allow person to become more self reliable and effective, this is one of the
most crucial part for career development process. I believe self-awareness process help person to
understand the path and remain stable, as per me this not only help a person to stay stable in the
path to successful career but this also allow person to become proactive in their life. The process
of career development need fuel of self-awareness, without this fuel a person cannot process
further. Self-awareness help me in career development and success process, this allows me to
mark those strengths and weakness which push me to become more capable in career process. I
believe there are certain benefits of self-awareness, these are:
Leadership abilities: I believe leadership skills and ability can be developed through self-
awareness process, it is very clear that every leader is self-aware which allow them to be more
effective than others. As per me, person can develop various leadership skills and ability to lead
themselves in path of career.
Empathy for others: when a person become more self-aware, then their empathy tend to
increase for others. Increasing empathy is one of the most beneficial thing for employee mainly
who are at high post. Being empathic allow me to become more disciplined and manner ful in
addressing others. I believe, is crucial part in employability skills which allow person ton create
a sense of togetherness in the workplace.

PART-B
Strengths: while dealing with a particular criteria there is a strength which is oriented in order to
make sure that the definition of self-awareness is being particularly picturized over the behaviour
and attributes that are brought forth with different aspects. The strengths that are being portrayed
with respect to my knowledge in order to make sure that a particular aspect is properly developed
is to enhance leadership. Leadership is one of the prominent and spectacular criteria that will
have to be identified upon the basis of regular co-ordination that will have to be first developed
within ourselves (Yan and et.al, 2020). This will stand as one of the biggest strengths of mine
that will develop self-awareness regarding the situations that are being portrayed over and over
again with respect to dealing with the professional career. I was in a state where the management
capability is for all Android upon in order to make sure that there is a chance of Getting higher
opportunities that are more into dealing with effective management aspects. For this I have
sharpened and attained my knowledge based on how far I can move ahead with the management
capabilities and that stood as one of the biggest strengths in order to I like my choices based on
the organisational upliftment. This capability stood as one of the biggest friends where I was able
to Treasure myself with respect to certain prospects that are happening externally such that the
internal potential that I will have to develop is nowhere left Behind.
Weakness: the weakness that is depicted is the emotional intelligence that will have to be
developed which is one of the effective tools that will be portrait with respect to business
organisations. This seems to be one of the weak points where I will have to move ahead in terms
of accepting things on an emotional basis and that with regard to business it is one of the major
attributes. Self-management will have to be portrayed in such a way that will help people to
understand and control feelings that will not stand as a barrier for others to move ahead. In this
regard my entire weakness was revolving around the self-management issues where I lost the
capability of dealing with the performance of workplace. A behaviour that is more effective in a
workplace would eventually result in success that are most often seen in an organisation.
Emotional intelligence will have to be fortified at all levels because these skills are the
managerial skills which every individual will have to highlight irrespective of the field that I am
usually working. Emotional intelligence is one of the major successful tools which when
inhibited will deal with the strength from internal analysis and therefore I would eventually
manage the professional growth in a more oriented way. Taking this into consideration this

weakness that I have been dealing with will be developed based on motivating myself towards
the fact that I will not have to consider things beyond the limit of consideration (Ratminingsih
and et.al, 2018). This would eventually damage my professional growth and therefore I will have
to identify this and will have to inculcate standard to uplift the choices of growth. Developing a
proper awareness regarding situations would often deal with the right set of opportunities
because it is not until when the skills that are oriented with emotional intelligence are sharp and
that the perception that can be reframed. It is always necessary to imbibe every quality because
the weakness that is oriented in a person will dominate and also play an important role in
identifying the circumstances and underpinning challenges. This will further save a for
negotiations that will often deal with the ability of motivating one's own self towards the word
prospect (Alek and et.al, 2020). Therefore the advantage in sharpening the strengths and also
bring about the underlying situations is to deal with these prospects and not let anything go in
vain. The emotional intelligence that is portrayed often deals with how far people are reacting
towards the situation that are mostly associated with us that will determine the standards up to
which we are being able to take forth towards extravagant situations. This ability of
understanding about others will help to save the weakness and that will also not let anyone go
down.
SKILLS, ATTRIBUTES AND CHARACTERISTICS
I have been much contemplated with respect to different skills as well as the attributes that are
put forth with respect to moving ahead in terms of my dream job. This is not just about getting a
job but a wonderful experience that is oriented with work. The right type of skills that I have
gained and acknowledged in regard to driving across the challenges that are mostly prone to the
job analysis are as follows:
Soft skills and hard skills: it is a fact that the soft skills and hard skills will determine the
standard of a person and how far the quality of an individual in order to seek the challenges
would eventually like regardless of what a position he or she is in. The soft skills are inculcated
in every manner by me and I am able to strive across challenges with respect to how far I would
be able to deal with the flexibility and determination towards workplace ethics. These
interpersonal skills drive my attribute towards the workplace because it is not until when I
sharpen the soft skills to the prospect of being the best that I could be able to deal with a healthy
working atmosphere (Ma and Winke, 2019). I am flexible and determined in order to make sure

that my professional skills would often lead to success and a variable growth prospects. The hard
skills that are eventually developed by me include the technical skills since I am mostly
passionate about entering into an industry where the hard skills are tested to a great extent. The
computer knowledge that is necessary in order to make sure that the equipment operation and the
other planning and prospects are put forth these hard skills are eventually necessary to make sure
that I excel in my job prospect.
Analytical skills: analytical skills are a major necessity in order to solve problems and therefore I
have strived across reaching a point where I could eventually apply solutions to all the problems
that our pertaining with respect to work. These analytical skills are important in order to make
sure that a proper organising and planning is the prioritised and is also made effective. Analytical
skills will help me to often deal with challenges and also help me to prioritise things effectively
in a workplace.
Communication skills: communication skills are important in order to make sure that working
atmosphere is thoroughly maintaining. A job in a particular industry would impact the essential
ideologies if and only if the communication skills are sharp and to a great extent. Please
communication skills that help me to successfully get through every ideology that the employees
and managers in the organisation are dealing with. With a proper communication and I can strive
across any work atmosphere and I can even really understand things that are happening in the
organisation that are properly aligned (Rahayu and Purnawarman, 2019).
Interpersonal skills: the interpersonal skills are one of the major skills that will help me to
identify the standards of other employees and will also help me to interact with them. This
interaction and engagement with respect to other employees is important because in a workplace
a team work will have to be fortified. With the prospect of developing interpersonal skills I can
Trump over other skills that are depicted by employees and can evaluate the ideologies during
the interview processes that help me to strive across the sector that I am trying to enter. As a part
of this emotional intelligence and self-awareness are necessary to be inculcated and this will
have to be posted at all levels.
Leadership skills: pricing about the origin and understanding things in order to interact with
employees, colleagues and customers is as important as dealing with any other working criteria. I
have process to leadership skills that will help me to promote a wonderful working culture and
also help other people to distinguish their standard (Harris and Brown, 2018). The ability of

leadership when possessed by an individual is half of what they have already attained. This
leadership skill will help me to manage the team work prospect and will also help me to guide a
people in the organisation where the work will have to be understood and will have to be explain
to people.
Positive attitude: a kind of positive attitude is extremely valuable and is also important in order
to deal with the challenging circumstances. I have developed a positive attitude and the skill will
help me to stand resilient towards the factors that often bring about a contribution to extract my
working life. There will be certain challenges at workplace with which can be one over positive
attitude and this can also help things to be able to move ahead with adaptability (Seifert and
Feliks, 2019).
Teamwork: be it any organisation or any sector teamwork is important in order to make sure that
the employees are working together for the growth of the organisation and also to shape the
Careers individually. The team work will help me to indicate the ability to construct strategies
that are necessary for moving ahead in terms of growth prospects of the organisation. Building
teamwork will also bring about an effectiveness towards the workplace ethics and that will deal
with the other areas of growth eventually.
Technical skills: technical skills are important in order to make sure that a proper career is being
attained with respect to organisational growth. I was able to deal with my technical skills in such
a way that brought about an experience towards the entire industry and also the implications that
are included in it. The implementations are highly effective and are also necessary for the
organisation in order to stay unique. By attaining technical skills I am not able to deal with the
specific tasks and targets that are oriented with the organisation (Prodanova and et.al, 2019).
With these technical skills I can be able to strive across various opportunities that will help me to
uplift my standards to a very next level and will also give me a wonderful working experience.
PART-C: AREAS FOR DEVELOPMENT
Upon considering all these criteria the areas of development that would probably be one of the
necessities in my regard are as follows:
Developing emotional intelligence: this is regarded to be one of the areas of improvement where
i will have to stress upon because it is necessary to identify the challenges at a workplace that
will have to be dealt on a strong emphasis. By developing this prospective would be able to deal
with all the negotiations and challenges that are in the workplace.

Conflict resolution: by developing conflict resolution I would be able to stand as a unique
personification with respect to the disagreements that are pertaining in a workplace. By not
entering into petty issues that would often lead to big problems I will also have to deal with all
the necessary implications that would resolve conflicts (LaDonna and et.al, 2018).
Integrity: this is one of the important implication at a workplace where the ethical criteria that is
put forth with respect to establishing one's own self is portrayed over honest behaviour with the
other staff in the organisation. By developing this prospect this can also help to deal with the
business implications and the financial implications that are to be analysed. It will also bring
about a responsibility towards things that are productive and are also to be considered.
Personal development plan
Skill Action Future implication
Decision making I will inculcate reflective
practices to move ahead with
decision making prospect.
With a proper decision making
I can strive across
opportunities in professional
growth.
Research skill I will get through all the
sources of knowledge and will
amend things which are to be
learnt.
The research skill will help to
excel through the challenges
and will also direct the
prominence of understanding
things (Özerol and et.al,
2020). This also pave way for
new opportunities.
Technical skill I will attend workshops that
will teach about the required
technical skills at a workplace.
The project management in
the organisation can be
completed with prospering
results.
CONCLUSION
The report concludes up on identifying the aspects offer self analysis and how far these aspects
are resulting over the critical strengths and weaknesses that are reflected over the patterns of
behaviour. Through this report one can easily understand the skills attributes and characteristics

in a job or profession. How far all the skills are necessary to be implemented and also inculcated
such that the appropriate career development is enhanced. By bringing forth the areas of
development a self analysis is completed with the required professional orientation for the
organisational upliftment and for career opportunities.

REFERENCES
Books and journals
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Harris and Brown, 2018. Using self-assessment to improve student learning. Routledge.
Klein, G. and Crandall, B.W., 2018. The role of mental simulation in problem solving and
decision making. In Local applications of the ecological approach to human-machine
systems (pp. 324-358). CRC Press.
Kumar, V. and Reinartz, W., 2018. Customer relationship management. Springer-Verlag GmbH
Germany, part of Springer Nature 2006, 2012, 2018.
LaDonna and et.al, 2018. “Rising to the level of your incompetence”: what physicians’ self-
assessment of their performance reveals about the imposter syndrome in medicine.
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Pardey, D., 2016. Introducing leadership. Routledge.
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assessment procedure as a basis for sustainable business development. Entrepreneurship
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understanding through self-assessment. In Eleventh Conference on Applied Linguistics
(CONAPLIN 2018) (pp. 102-106). Atlantis Press.
Ratminingsih and et.al, 2018. Self-Assessment: The Effect on Students' Independence and
Writing Competence. International Journal of Instruction. 11(3). pp.277-290.
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Sainz, M.A., Ferrero, A.M. and Ugidos, A., 2019. Time management: skills to learn and put into
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student-teachers’ assessment skills. Assessment & Evaluation in Higher Education. 44(2).
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Online
Self-assessment, 2018: [Online]. Available through: < 51 Examples of a Self Assessment -
Simplicable >
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