Role of Leadership in Improving Organisational Growth: A Case Study of Stanley Security

Running head: DISSERTATION
Role of leadership in improving the organisational growth: A Case Study of Stanley
Security
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Unit Title: Dissertation
Unit Code: Dissertation
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Word count: 10,087 (Excluding Acknowledgement, Abstract and References)

1DISSERTATION
Acknowledgement
I am thankful to every person who has provided me continuous support to complete my
research work based on ‘Role of leadership in improving the organisational growth: A
Case Study of Stanley Security’. I would also like to express heartfelt gratitude to my
professor ........... who has been my guide and constant support during the entire study
programme. I would like to thank my friends and family who have given me confidence and
support all the times during the research work. I am also very grateful to the employees of
Stanley Security who spared their valuable time and provided their responses to collect the data
for the study, and also to the management of Stanley Security, who had given me the
opportunity to conduct a study on them and provided extreme cooperation and help through the
study. Completion of the research gives me much pleasure.
Thank You.

2DISSERTATION
Abstract
Organisational growth is necessary for any organisation to survive in the industry. It is
influenced by many internal as well as external factors, and one of them being the performance
and productivity of the employees. This research study explored the effect of leadership on the
growth of an organisation. To conduct the study, Stanley Security was chosen as a case study
company and 50 employees provided response on the survey, meant for data collection.
Quantitative analysis method was adopted using SPSS version 20. From the findings of the
data analysis, it was observed that, in Stanley Security, the employees perceive that the leaders
of the organisation contribute significantly in improving their skills, and productivity and they also
motivate the employees to perform better. However, it was also observed that, leadership
qualities are not directly associated with the level of educational qualifications. Time constraint
is a limitation in this study, which limits the scope of the study in terms of collecting secondary
data and analysis of that. From the analysis of the data it was found that, although majority of
the survey respondents reported the presence of a effective leadership in Stanley Security, yet
some people found that the leaders lack charismatic personality and motivational power. Hence,
it was recommended that the organisation must take steps to increase the soft skills of the
leaders through personality development programs and ensure coordination through teamwork.
The leaders should be trained to identify the training needs of the subordinates and arrange
those trainings, so that their skill is improved and productivity is increased leading to
organisational growth.

3DISSERTATION
Table of Contents
List of acronyms/abbreviations......................................................................................................5
List of tables...................................................................................................................................6
List of figures.................................................................................................................................7
CHAPTER 1: INTRODUCTION.....................................................................................................8
1.1 Introduction..........................................................................................................................8
1.2 Background of the study......................................................................................................8
1.3 Company background..........................................................................................................9
1.4 Research aim and objectives...............................................................................................9
1.5 Research Questions............................................................................................................9
1.6 Research rationale.............................................................................................................10
1.7 Structure of the study.........................................................................................................10
CHAPTER 2: LITERATURE REVIEW.........................................................................................12
2.1 Concept of Leadership.......................................................................................................12
2.2 Organisational Leadership.................................................................................................12
2.3 Motivational Theory of Leadership.....................................................................................13
2.4. Motivation and Leadership................................................................................................14
2.5 Leadership Theories..........................................................................................................15
2.6 Leadership Style................................................................................................................16
2.7 Decision-Making Style in Leadership.................................................................................17
2.8 Power of the Motivation.....................................................................................................17
2.9 impact of leadership style on organisations.......................................................................18
2.10 Conceptual Framework....................................................................................................20
CHAPTER 3: RESEARCH METHODOLOGY.............................................................................21
3.1 Introduction........................................................................................................................21
3.2 Research Onion.................................................................................................................21

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3.3 Research Philosophy.........................................................................................................21
3.4 Research Approach...........................................................................................................22
3.5 Research Design...............................................................................................................23
3.6 Data Collection methods....................................................................................................24
3.7 Sampling technique...........................................................................................................24
3.8 Data analysis technique.....................................................................................................25
3.9 Ethical considerations........................................................................................................26
3.10 Timeline............................................................................................................................26
CHAPTER 4: DATA ANALYSIS AND FINDINGS.......................................................................27
4.1 Introduction........................................................................................................................27
4.2 Findings..............................................................................................................................27
4.2.1 Demographic analysis.................................................................................................27
4.2.2 Non demographic factors and descriptive analysis.....................................................33
CHAPTER 5: DISCUSSIONS......................................................................................................41
CHAPTER 6: CONCLUSION AND RECOMMENDATIONS.......................................................44
6.1 Introduction........................................................................................................................44
6.2 Linking with the objectives.................................................................................................44
6.2.1 Linking with the first objective......................................................................................44
6.2.2 Linking with the second objective................................................................................45
6.3 Recommendations.............................................................................................................46
6.4 Limitations and Future scope of research..........................................................................47
6.5 Conclusion.........................................................................................................................48

5DISSERTATION
List of acronyms/abbreviations
SSS: Stanley Security Solutions
CEO: Chief Executive Officer
CFO: Chief Financial Officer
COO: Chief Operating Officer
MCQ: Multiple-Choice Questions
HR: Human Resource
SPSS: Statistical Package for the Social Sciences

6DISSERTATION
List of tables
Table 1: Sampling of survey........................................................................................................25
Table 2: Gantt chart.....................................................................................................................26
Table 3: Cross tabulation of ‘Charismatic leadership’ and ‘Gender’............................................28
Table 4: Cross tabulation on ‘Motivation power’ and ‘Gender’....................................................28
Table 5: Cross tabulation of ‘Charismatic leadership’ and ‘Age group’.......................................29
Table 6: Cross tabulation of ‘Motivation power’ and ‘Age group’.................................................30
Table 7: Cross tabulation of ‘Charismatic leadership’ and ‘Tenure’............................................31
Table 8: Cross tabulation on ‘Motivation power’ and ‘Tenure’.....................................................32
Table 9: Cross tabulation of ‘Charismatic leadership’ and ‘Motivation power’............................38
Table 10: Cross tabulation of ‘Motivation power’ and ‘leaders increase productivity’.................38
Table 11: Cross tabulation of ‘leaders increase productivity’ and ‘leaders encourage in
enhancing skills’...........................................................................................................................39
Table 12: Cross tabulation of 'leaders increase productivity’ and ‘leaders contribute in
organisational growth'..................................................................................................................39

7DISSERTATION
List of figures
Figure 1: Conceptual Framework................................................................................................20
Figure 2: Research onion............................................................................................................21
Figure 3: Gender profile...............................................................................................................27
Figure 4: Age group.....................................................................................................................29
Figure 5: Designation of the participants.....................................................................................30
Figure 6: Tenure in the company.................................................................................................31
Figure 7: Educational qualification...............................................................................................33
Figure 8: Charismatic leadership in the company.......................................................................34
Figure 9: Leadership comes with highest educational qualification.............................................34
Figure 10: Motivational power of leaders.....................................................................................35
Figure 11: Leaders influence in increasing productivity...............................................................35
Figure 12: Leaders promote supportive work environment.........................................................36
Figure 13: Leaders encourage in enhancing skills......................................................................37
Figure 14: Leaders contribute in organisational growth...............................................................37