Impact of Leadership on Quality Outcomes in a Work Unit

Understanding of the impact of
leadership on quality outcomes in a work unit
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Table of Contents
Introduction......................................................................................................................................3
MAIN BODY...................................................................................................................................3
Workplace situation....................................................................................................................3
Evaluation of the issue................................................................................................................4
Recommendations.......................................................................................................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7
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Introduction
Effective leaders play a crucial role in the health services that emphasise upon the
concept of continuous safety, high quality as well as compassionate care is considered as the
highest priority. The effective leaders tend to promote a continuous development in context of
the knowledge, skills as well as capabilities of the staff in order to enhance the quality of the care
of the patient along with the safety, compassion as well as the experience of the patients
(Richards, 2020 ).
MAIN BODY
Workplace situation
Workplace is referred to the culture that is described in context of collective values,
beliefs as well as attitudes in a specific workplace. Leadership is basically the crucial concept in
aspect of the development as well as influence regarding the culture that tends to facilitate a
comfortable and successful environment at the health care organisation. The essay is considering
the Nursing scenario where the workplace is facing several issues in context of high staff
turnover rate. In the organisation, Long term Nursing Unit Manager had retired and there in
several nurses were working at the position. Also, it has been observed that none of the existing
nurses have shown a desire for continuing in the organisation. Also, the sick leave has been
double in the average of the hospital (Sandhu, 2019).
It has been analysed that the health care organisation has been facing several issues in
context of the employee turn over rate and also the sick leaves have been doubled. Also, it can be
analysed that the organisation has been focussing upon the concept of over time in order to fill
the deficits at the workplace. There have been positions for 25% full time equivalents in the
organisation which are still left unfilled at the organisation. The health care organisation has
been continuously facing issues while recruiting the senior and experienced registered nurses at
the workplace organisation. Further it can be analysed from the scenario that the health care
organisation has been working upon in order to hire several more graduates so that the
organisation can reduce the cost of overtime from their employees (Hargett, and et.al, 2017).
Another issue that has been observed lately at the organisation is that the health care
organisation has been facing several errors in context of the medication wherein the consumers
falls have declined within the organisation. Due to the medication errors, the organisation has
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