Leadership for Quality and Safety in Healthcare Provision

Running head: LEADERSHIP
Leadership for Quality and Safety in Healthcare Provision
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1LEADERSHIP
Executive summary
The main purpose of this report is to identify a few human factors that affect the work
performance in the healthcare setting. On a broader aspect, factors are classed into three types
such as patient, provider and environmental related factors. The report identifies a several
issue in regards to the system, the leadership and the business scenario in private and public
organizations.

2LEADERSHIP
Table of Contents
1. Introduction............................................................................................................................3
2. Body.......................................................................................................................................3
3. Conclusion..............................................................................................................................9
References................................................................................................................................10

3LEADERSHIP
1. Introduction
Driven by increasing costs of treatment and rising demands from the shoppers and
third-party payers, the healthcare care industry has been under critical pressure to opt for a
change. Enhancing patient security has emerged as one of the most challenging aspects of the
healthcare sector. Regardless of the phenomenal focus on patient safety in the last 10 years,
there is minimal quantifiable evidence of advancement as far as controlling or reducing the
event of medical errors are concerned (Dobrzykowski, McFadden & Vonderembse, 2016). A
fruitful enhancement of medical errors speaks to a huge issue for the healthcare industry.
There are needs for a more prominent understanding of factors leading to improved process
quality. In addition, there are enhanced needs for patient safety in hospitals.
The main purpose of this study is to identify ‘human factors’ that impact work
performance of those who work in the healthcare setting. Factors influencing the quality of
healthcare can be divided into three categories such as “Patient related factors, Provider
related factors and Environmental factors”.
2. Body
Patient related factors
Socio-demographic elements have an impact on the interaction between a company
and the affected person and for this reason the first-rate of services. For instance, a physician
cited “The physician laboured in a fitness centre in a village. The patients did no longer
apprehend the physician. They talked in an exclusive language. They did now not even obey
physicians’ medical orders. For instance, the physician asked an affected person with
pharyngitis not to eat sausage and pickled cucumber. The person agreed now not to do so.
However, in the afternoon, the physician saw him with a tin can of gherkin and some
sausages” (Mosadeghrad, 2014). Another participant said: “Socio- cultural troubles make it