Developing Leadership Skills in Woolworths Employees

This presentation discusses the need for developing leadership skills in Woolworths employees to face challenges and resolve internal issues. It also suggests the process of developing skills and changing HR policies.

Leadership skills
Woolworths
employees

Introduction
 This presentation aims to discuss the situation of internal environment
of one of the most reputed companies in the Australian retail business
namely, Woolworths.
 This presentation will be focusing on the employee training process so
that they can be developing leadership skills and face al the challenges
with a decided time frame.

About the company
 Woolworths is a super market
and grocery store chain in
Australia.
 The company is owned by the
Woolworths Group and has
been operating since 1924.
 It mainly specialises in selling
groceries along with different
household items like
magazines, DVDs, pet and
baby products, health an
beauty products and the
stationary items.

HRM practices
 Woolworths has an efficient and dedicated human resource system.
 This system recruits, trains and retains staff by empowering them
through giving them access to different sources.
 The well defined HRM structure strategizes corporate planning and how
these can be aligned with the human resource policies (Herman 2016).

Need for developing leadership skills
 The company as operates in the retail sector try to control cost as much
as possible.
 Therefore the issues of employee turnover, immorality, dispute and
other employee problems grow (Robertson 2016).
 These affect negatively to the growth of the company.

Need for developing leadership skills
 In Woolworths the culture diversity is high therefore the employees show
need for the development of many new skills so that these diversity can be
supported.
 In addition to this the retail sector experiences sudden changes and
external forces that manipulate the employee base to be changing all the
time.

Need for developing leadership skills
 Despite the fact that Woolworths takes care of the employee learning,
but the changing internal and external situation requires for constantly
learning process.
 In order to resolve the internal issues within the company, the
employees need to grow patience and other skills of leadership which
can make them more competitive.
 Now for making an efficient worker base and provide training for
leadership skill development, the strategies of HRM in the company
need to be changed.

Process of developing skills
 Woolworths needs to train the employees in a great deal so that it can
promote diversity, take risks and make effective decision with innovative
ideas.
 In order to do so, the company can take few necessary steps like
 Training for proper communication and negotiation process.
 Developing social skills and emotional understanding of the self and
others
 In depth knowledge of cultural diversity
 Arranging scope for effective decision making
 Gaining trust and dependability of the customers and other
stakeholders.

Process of developing skills
 The leadership skill can also be
applied when the employees will
grow adaptability to change.
 Inspiring others is one of the most
important factors of the leadership
skills (Komives 2016).
 The skills of resolving issues
through the proper decisions
making also help the managers to
grow leadership process.

Process of developing skills
 In order to promote leadership needs among all the employees
irrespective of their levels, the management needs to put focus upon
the risk management procedure (Chen and Rybak 2017).
 The focus must also be put upon the development of emotional
intelligence that guide them to know their self as well as of the others.

Conclusion
 Therefore, it can be concluded that the need for leadership skills among
the employees actually help the companies to be effective in the
competitive market of relate in Australia.
 The change in the HR policies can effectively help the employees to
grow their skills and serve their company better.

References:
 Chen, M.W. and Rybak, C., 2017. Group leadership skills: Interpersonal process
in group counseling and therapy. SAGE Publications.
 Herman, R.D., 2016. Executive leadership. The Jossey-Bass handbook of
nonprofit leadership and management, p.167.
 Komives, S.R., 2016. Leadership for a better world: Understanding the social
change model of leadership development. John Wiley & Sons.
 Robertson, J., 2016. Coaching leadership: Building educational leadership
capacity through partnership. New Zealand Council for Educational Research.
PO Box 3237, Wellington 6140 New Zealand.
 Sousa, M.J. and Rocha, Á., 2019. Leadership styles and skills developed
through game-based learning. Journal of Business Research, 94, pp.360-366.