Leadership Reflection Report

This report reflects on the author's leadership style and its impact on group work. It examines the challenges of managing a diverse team with different backgrounds and communication styles. The report also analyzes the impact of cultural differences on group dynamics and explores the importance of effective communication in leadership.

Leadership

TABLE OF CONTENTS
6. Reflection of the affect of my leadership style on future group work....................................1
7. Different backgrounds in the group........................................................................................1
8. Challenges for the manager regarding communication..........................................................2
9. Reflection on what I have learned..........................................................................................3

6. Reflection of the affect of my leadership style on future group work
Being a leader, enormous number of changes can be included in the organisation that can
help the company in making various modifications and thus, achieving all the objectives and
targets at a much faster rate (Chen and Rybak, 2017). After scoring from the sum of the
responses of items 4, 5, 8, 11, 14 and 18, the leadership style has been analysed as the
democratic one. Democratic leadership is also considered as participative leadership in which all
the members have been involved equally in the decision making process. So, being a democratic
leader, it can actually help the organisation as involving every member in the decision making
process seems to be an essential idea. It is because this helps in a better productivity. A single
mind can think of a few ideas but various minds can think of enormous ideas. So, when a higher
amount of the team members have been included in the decision making process, different ideas
will pop out. Then, on the basis of that, the one suitable and relevant enough can be chosen.
Being a democratic leader, the team can get further benefits as well. Some very well known and
common examples of this includes that because of an effective decision making, there will be an
efficient amount of interaction as well between them, which is considered necessary to get the
stress out. Also, it helps in making the environment happier and healthier.
7. Different backgrounds in the group
While working in a team, there is a possibility that the other members might be from
different backgrounds. So, respecting each is an essential factor. It is because every single
culture or group has its own value and it should be respected as well. There can be different
people in a group and it is not necessary that they belong to same culture, background etc. There
might be some people who must be having a lower family income as well (Moran, Abramson
and Moran, 2014). So, treating them equally in the group are the ethics and values that are very
essential to be present while dealing with people from different backgrounds. Respecting each
other's culture and religion is a very essential factor which can help the person to achieve the
targets and goals efficiently. Also, interacting with people from different backgrounds seems to
be an interesting concept because by such means, one gets to know about their culture and ethics.
Considering ethnicity, nationality, language etc., there were people from different backgrounds
in the team. It depends on how the factors have been taken by the group members so that it can
throw an impact on the group work. The differences that have been observed were that it took a
small amount of time to understand each other's concepts and the similarities were that every one
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wanted to complete the tasks by involving a great amount of effort and time. So, while working
in a group with members of diverse groups, the processing depends on how the members take
different things. It is because as some are from different culture, so it might be quite difficult to
interact with them and making them comfortable. But if done efficiently, it can actually help one
to know about the values and different factors of their backgrounds and culture and this seems to
be a very interesting concept as well. Working along can help to achieve all the objectives and
goals at even a much faster rate. Also, while working in the group with people from different
cultures, although it was quite tough to interact with them but after a few times, it was interesting
enough. Also, all the other members helped each other and tried to understand each other's
concepts and thoughts. As it is obvious that while working in a team, there is a possibility that
some members might be from different backgrounds, but treating them the same is considered as
an important factor. Also, it can be interesting to work with each other and get to know about
their culture and other factors more.
8. Challenges for the manager regarding communication
Communication issues are considered as the problems when some sort of mis
understanding etc. has been happened between two people (Certo, 2018). Being a manager, there
might be a variety of factors regarding the operations or the employees etc. that can cause to
some communication or interaction issues. There can be various reasons for it to happen. Some
of the well known and common examples of it includes less satisfied employees, unexpected
productivity rate etc. According to the case study, the manager was not able to communicate
with the passengers and employees. There are various reasons that can be considered as the
factors that leads to the communication issues (Whittaker, Forrester and Jones, 2016.). As the
authorities of the Heathrow airport has issues new procedures and criteria for the carry on
luggage, the manager needs to make sure to assist members so that the changes can be followed.
The changes were that the passengers would not be able to carry their laptops and devices along
with them inside the aircraft. As the passengers were used to carry the passes also on their
devices, so being a manager, it would be difficult to communicate the same to the passengers.
So, being a manager, the same has to be communicated to the team members and then they will
forward the same to the passengers but in a positive way so that they can cooperate as well.
There can be various factors occur as a challenge such as the passengers may not cooperate or
the employees were not able to communicate the same to the passengers etc. So, being a
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manager, it can act quite complicated. Also, there can be some other issues occur as well while
communicating the same with the passengers. Some every well known and common examples of
it includes ego issues, negative behaviour of some passengers, cultural issues, language barriers
etc. It is because there might be the possibility that the passengers get irritated of the fact and
does not act cooperative. Therefore, for coping with these communication issues, it can be better
if they are being understood the main causes for the new guidelines. It can make them
understand better about the changes and they might cooperate as well.
9. Reflection on what I have learned
From the module, there were various things that I have learned. Whether it is regarding
the communication factors or the leadership ones, I have learned much. From the class sessions, I
learned much. Also, apart from the class sessions, I utilized a huge amount of time in self study
as well. Although it was a bit time consuming, but it helped me to learn enormous number of
factors. I used a variety of sources such as internet, books etc. to gain a wide amount of
information. Also, in my team, there were various people from different backgrounds, so it was
quite an interesting concept. Although there were some mis understandings in between but it was
managed. I think efficient leadership skills are required and are a must to manage different
operations effectively. Also, communication skills play an important role as well. Efficient and
appropriate communication skills can help in dealing with the people in a better way and also
leads to a happier and healthier culture. From the feedback received, I made all the required
changes and will try not to repeat the same mistakes again. On an overall basis, I learned various
factors that will help me in my future assignments and in my basic life as well.
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REFERENCES
Books and Journals
Certo, S. C., 2018. Supervision: Concepts and skill-building. McGraw-Hill Education.
Chen, M. W. and Rybak, C., 2017. Group leadership skills: Interpersonal process in group
counseling and therapy. SAGE Publications.
Gurung, A. and Prater, E., 2017. A research framework for the impact of cultural differences on
IT outsourcing. In Global Sourcing Of Services: Strategies, Issues And Challenges (pp.
49-82).
Moran, R. T., Abramson, N. R. and Moran, S. V., 2014. Managing cultural differences.
Routledge.
Robertson, J., 2016. Coaching leadership: Building educational leadership capacity through
partnership. New Zealand Council for Educational Research. PO Box 3237, Wellington
6140 New Zealand.
Whittaker, C. E., Forrester, D. and Jones, R. K., 2016. Can we reliably measure social work
communication skills?. International Journal of Child and Family Welfare (IJCFW)
2016-Jrg 17-Nr 1/2: Investigating interactions: The dynamics of relationships between
clients and professionals in child welfare. 17(1/2). pp.47-63.
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