This report analyzes various theories of leadership and management and their impact on the performance metrics of Sainsbury. It explores the relationship between leadership and management in achieving organizational goals.
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Executive summary– Management and leadership is an important aspect for the company to support and foster its growth in highly challenging business dynamics as it lays down strategies to guide and manage workforce in organisation to achieve better results. This report will analyse various theories of leadership and management and will analyse key performance metrics of the company and how leadership and management accounts to better performance of the company.
TABLE OF CONTENTS INTRODUCTION...........................................................................................................................4 MAIN BODY...................................................................................................................................4 Analysis and comparison of leadership and management..........................................................4 Key performance metrics of Sainsbury........................................................................................7 Leadership and management performance..................................................................................8 CONCLUSION..............................................................................................................................10 REFERENCES..............................................................................................................................11
INTRODUCTION Leadership and management skills are essential part and contributes in the success of the company. These are the skills which are being used in the organisation to reach at a common desired goals. Leadership skills require individual to motivate others to complete a series of activities and tasks in regards with the following of the schedule. Effective leaders are highly important for the company as they help up in building strong teams within the business and helps in ensuring projects, various initiatives and other functions related to the work are being performed successfully. Leadership is both practical skill and research area which encompasses the ability of an organisation or group, individual to influence, lead, or guide other employees in an organisation. These are the abilities and strengths of individuals which they reflect in the company that helps to guide processes, guide initiatives and helps the people of the company to achieve and thrive for common desired goals. These are the very important component in positioning various key managerial personnel to make various valuable decisions about the company mission and goals and effective utilisation of resources to achieve that goals and targets. Valuable leadership skills account to the ability to inspire, delegate duties and facilitates effective communication at all levels in the company. Management skills are being defined as certain attributes and abilities that and executive is being requiredto possess in order to fulfil specific tasks and responsibilities. Sainsbury is the second largest chain of supermarket which is being based out of UK which provides wide variety of products and services in range of clothing, food, home-ware, electronics and many others. Present report will address to analysis and comparison of leadership and management, key performance metrics of organisation in industry in which it operates and will brief on how these skills are related and contributes in the success and growth of the company. Analysis and comparison of leadership and management Leadership is being defined as the art of motivating group of people or employee’s in an organisation to reach towards achievement of the goals. It can simply be referred as the means of directing people of the Sainsbury with the help of laid down strategy to achieve the goals of the company.
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Management can be referred as set of principles which relates to the function of planning, controlling, directing and organising activities and tasks in the company to reach towards achievement of common goals of Sainsbury. This analysis and comparison can be better understood with the help of various models and theories which are being mentioned as below Contingency theory of leadership- It states that there is being no one style or way of leadership which may be applicable to all the situation in Sainsbury's. In simple words it could be understood as that there are several variables being influencing a particular situation in a company, which states that leaders should account to choose the right course of action which is being best fits for that situation and which accountstotakingallvariablesintheconsideration(Fast,Rankin,2018).Itstatesthat effectiveness of leader is contingent to whether or not the leadership style is being suites for that situation. It implies that leaders in Sainsbury's can be effective to one situation and ineffective to another. It is being required on the part of leader to adapt to that style of leadership which best fits the situation and which accounts to fostering growth of the company. Transformational leadership theory- This theory of relationship is being also known as relationship theory which focuses on the relationship between leader and its followers in the company. This theory of leadership relates with leaders in Sainsbury who is charismatic and inspirational, which encourages its followers to transform and derive for the better performances to achieve the goals of the company. These leaders in the company typically motivated by their ability to show there subordinates the significance of task and activities and the benefits and advantage involved in the process of performing the same. These are being not only focused on how team performs but also accounts in giving individual teams members required push to reach to individual maximum level (Gill, 2018). Transactional leadership theory-This theory of leadership in Sainsbury's is being also defined as exchange theory of leadership that revolves around the role of supervision, teamwork and organisations. It considers various punishments, rewards on the basis of various actions of leadership. It is one of most commonly used style of leadership where individuals are being motivated with the helps of rewards and punishments (Golensky, Hager, 2020).
There are various styles of leadership but Sainsbury's leaders adapt toDemocratic and participative styleof leadership that states members in the group accounts to take more participative role in the decision-making process whereby the leader encourages the group members to share their own ideas, view, opinions and offers valuable insights for the company . It is being found by the many of the researchers that it is one of the effective style of leadership which accounts to employees satisfaction, high morale, which in turn accounts to higher productivity at the workplace and helps in retention of valuable employees and accounts to employment engagement. This style of leadership is being suitable in Sainsbury as it employs highly qualified and talented employees who have the ability to showcase there talent and are highly valuable for the company (Makina, 2016). There are various theories of management which accounts to simplified decision-making, increased collaboration, increased objectivity and increase in the productivity . It could be understood better with the helps Principles of administrative management theory –This theory is being given by Henry Fayol who have proposed principle such as Initiative- It states that employees in Sainsbury have freedom to carry out there responsibilities without being ordered or forced. Equity- it implies that every employee in the company should be treated on the fair ground and equally and should promote environment of kindness (Mango,2018) Remuneration- It states that company should account to both monetary and non monetary benefits to the employees to establish a bond between management and employees of the company. Unity of direction-It states that there should only be one manager for one department to ensure coordination among the team to achieve goal of the company. Division of work-it relates with overall action of management to be divided among the team based on there skills to achieve efficiency in business. Subordination of individual interest with regards with general interest- It regards with there must be the harmony between organisation and individual interest, where priority should be given to interest of the Sainsbury as it will help in bringing rewards for the employees.
Esprit de corpsit refers to the principles of unified contribution and regards with the co- operation which is being always being higher than that of individual performance. And various other principles being proposed for the same (Uzohue, Yaya, Akintayo, 2016). Key performance metrics of Sainsbury Key performance indicators are the factors through which organizations evaluate its performance in terms of goal achievement capabilities by evaluation of which company make sure that it is able to achieve its organizational goals or not. Following are the key performance indicators. Revenue Growth- This is one of the most basic key performance indicator in which organizational sales of Sainsbury is evaluated in terms of increment in its organizational sales and by which company tracks its performance with the previous records, this has to be done in a pre-described scheduled timeslots(Ding,ChoiandAoyama,2019).Thusincrementinsalesshowcaseshigh organizational growth towards its goal achievement by which company can make sure that it is able to achieve its organizational goals and with that it can analyse the effectiveness of its developed strategy. Income Source- This is a deep analysis which is done by organizations sales per customer is analysed by which company tend to evaluate the organizational sales which it is having with each customer. Due to which Sainsbury will get a close understanding of the products which are mostly purchased by customersdue to whichcompany can make sure that it isfulfilledthese requirements by providing products on the basis of their likes. This is important for Sainsbury because it is a retailer and by providing majority of liked products it will have increment in its sales. Revenue Concentration- This is one of the most important factor which organizations like Sainsbury has to make sure that it is able to achieve, in this factors company tends to increase its customer count in such a way that its economic growth is not limited to a specific sections of customers (Cho, 2017). Thus in order to reduce the revenue concentration Sainsbury has to increase its geographic reach in such a way it high sales can be achieved by which high sales can be achieved.
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Leadership and management performance Impact of leadership on business performance matrices Organizational leadership is responsible for leading employees in such a way that they are able to concentrate their working in such a way that they are able to provide high level of working benefits to the organization. Since leadership is responsible for leading employees therefore leader's behaviour with organizational employee’s will make a direct impact on their working capabilities. Leadership can be of different types which is completely based of the leader's perspective of doing organizational activities (Castillo and Hallinger, 2018). Leaders may choose autocratic leadership in such it tends to provide instructions to employees and employees have to the orders. This type of leadership may provide Sainsbury a high level of working capabilities and high control but on the other hand it reduces employee’s engagement with organization because they only have to follow the orders which will reduce their creativity thus reduced loyalty. Therefore leadership must act in certain way by which employee’s engagement in Sainsbury can be increased and also their productivity can also be increased. Thus leadership must utilize participative leadership in which leadership motivate employees to increase their engagement in organizational activities and due to which employee’s engagement and creativity is increased. However the final decision is made by leadership only because of which it makes sure that organizational decision-making is on the right track. Through this act leadership will increase the working capabilities of Sainsbury because employees are motivated that their suggestions are being listened by the organization and also it work in terms of implementingthesedecisions.ThiswillimproveSainsbury'sperformanceonbusiness performance metrics resulting is higher chances for goal achievement. Impact of management on business performance matrices Management is responsible for managing organizational activities in such a way that company's working capabilities can be increased in the minimum expenditures by which high effectiveness can be achieved (Rijal, 2016). With that management is responsible for setting organizationalgoalsbyanalysingorganizationalworkingcapabilitiesthiswillenable management to develop a working capabilities in such a way that company's performance can be increased. Since management is responsible for managing organizational management because
of which it has to make several adjustments which will increase the productivity of Sainsbury. Therefore in order to improve the performance metric of Sainsbury management has to develop effective organizational culture by which inter organization communication can be improved. This improved communication will enable organization to develop its effective working strategy in such a way that chances for goal achievement is increased and for which it has to develop effective communication by which employees can showcase their issues with other by which chances for goal achievement can increased. This happens because if employees are able to communicate with others then in that case the problem solving time is reduced which will increase the organizational productivity. Comparison and benchmarking to best in class Leadership styles are of different types by which leadership can choose the effective leadership style which best suit them on the basis of organizational requirements. Participative leadership style will be the best suitable for Sainsbury's leadership because it is one of the largest supermarketchainofUKbecauseofwhichitsemployeesarewellawareofcustomer requirements due to which leadership must involve their decisions in decision-making by which effectiveness of implementation can be increased (Thomas, Trucks and Kouns, 2019). With that employees are also well aware of requirements and problems which customers are facing during their interaction with the organization. Thus leadership must take the suggestions provided by employees by which their engagement and loyalty can be increased which will be beneficial for organization's goal achievement. Managementhastoanalysecompany'sworkingcapabilitiesandthusmustset organizational goals in such a way that Sainsbury is able to achieve its organizational goals and for which it has to make sure that the developed working strategy is empowering Sainsbury to work as per changing market trends. This is important for organization that it is able to work as per changing market trend because if it is not able to work as per the requirements then it will not be able to provide products on the basis of customer requirement which will decrease customer’s engagement in organizational activities and thus chances of brand switching is increased (Bouranta, 2020). Therefore management has to make sure that company is capable for fulfilling these requirements and thus it has to make changes by which productivity and goal achieving capabilities of the company can be increased.
CONCLUSION From the above report its is being understood that for any organisation its leadership and management serves as vital and backbone for the company as it helps in meeting common desired goals of the company as it accounts to formulation of policies and strategy that helps in guiding employees to thrive for better performance and helps in accomplishing tasks and activities with laid down objectives, guides and standards. Effective management and leadership account to effective decision making that accounts to fostering growth of the company and getting an edge over the competitors and winning in the marketplace. The above report has led to the understanding of what is leadership and management and laid to the understanding of various leadership and management theories such as contingency theory which is based upon the situation and style which best fit, it also made to the understanding of transformational leadership, transactional leadership theory and briefed on democratic style of leadership and principlesofHenryFayol.Fromtheanalysisitcanbeconcludedthatleadershipand management both are responsible for increasing the productivity of the organization but also have to make sure that they are able to concentrate their efforts in an integrated form by which company's overall performance can be increased. Therefore leadership must make sure that organizational developments is done in such a way that employee’s engagement can be increased bywhichproductivitywillbeincreased.Whereasmanagementhastomakesurethat organizational structure is developed in such a way that working efficiency and effectiveness is increased by which goal achievement capabilities can be increased in an minimum expenditure which will ensure high economical background and also high level of productivity.
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