Implementing Workplace Change: Strategies for Effective Change Management

Leading and
Implementing
Workplace Change

Executive Summary
Change management is a process of bringing new innovation, advancements, and
procedures within company for getting better results. It is stated that there are a lot of internal as
well as external factors which affect changes within company in an efficient manner. In addition,
COVID 19 has also affected business practices in significant manner. There are some models
have been identified for implementing changes effectively. There is requirement to adopt some
appropriate strategies for implementing as well as sustaining strategic changes within company
for longer duration.

Table of Contents
INTRODUCTION.......................................................................................................................................4
A brief review of current state of Company.............................................................................................5
Recent change initiative investigated for the report.................................................................................6
Discuss history of organization and also discuss impact of changes in external environment and
COVID 19 over company........................................................................................................................8
Develop a model of change along with issues of strategic change in organization also discuss the way
to manage changes and the leadership style...........................................................................................11
Analyze impact of organizational culture over change management and also prepare a suitable change
management plan for future...................................................................................................................12
CONCLUSION.........................................................................................................................................13
REFRENCES............................................................................................................................................14

INTRODUCTION
Change management refers to the methods, theories under which company implements
changes within internal as well as external process of business. In present time, change is really
essential for business for gaining higher competitive edge (Hayes, 2018). Here, companies can
undertake changes in terms of technology, daily operations, business process and more. It is
stated that individuals often resist changes. Due to changes they need to modify their current
approaches of performing task. But they wish to get struck with predefined ways of work. For
this purpose, it is vital to maintain effective change management within company. Under this,
organizations prepare as well as support employees, establish necessary steps for monitoring as
well as implementing pre & post changes activities in an efficient manner.
However, changes are vital for business but companies have to face a lot of challenges
while bringing changes at work place. It is also stated that external environment also put great
impact over operations of organization. In addition to this, COVID 19 has significantly affected
business in adverse manner. It caused several changes in working pattern, practices of company.
Now, they need to modify their current business strategies as per changes in external
environment. The present report is based on TESCO which is a renowned supermarket company
of UK. It is considered as one of the largest supermarket chains of country (Loudoun and
Townsend, 2017). It was started in the year of 1919 by Jack Cohen. It was started as a grocery
store and currently deals in variety of products such as clothes, electronics, furniture, software,
financial services and more. TESCO is currently working in 13 countries across the globe by
having 7005 stores across the globe. It is stated the company is working in diversify field by
providing different services at international level. TESCO has been positioned itself as a
company which provides quality products & services at relatively lower price. There are a lot of
competitors of TESCO are present in market such as Sainsbury, ASDA and more. It is stated that
organization is taking a lot of initiatives for bringing technological advancements and changes at
work place.
The present report comprises a detailed overview about the current position of
organization. It also includes changes which have been initiative by company due to changes in
external environment and current prevailing outbreak. An effective change management plan for

dealing with issues of strategic changes within organization. In addition to this, leadership styles
which are used by company for dealing with changes also included in the following report. It
also comprises impact of organizational culture over change management program with
development of an appropriate change management plan for future.
A brief review of current state of Company
Company Overview: The present report is based on change management which has
become necessity of business in present time. TESCO is taken into consideration in present
scenario. TESCO is a renowned company of retail industry which deals in groceries and general
items. It has started by Jack Cohen for selling groceries in London. The company expanded
business overtime and currently working in nearly 13 countries across the globe. It is considered
as market leader in retail sector within UK. TESCO has been identified requirement of time thus
also provides online services with the help of large number of employees. The company is also
regarded as one of the major employer in UK as currently they have more than 400,000
employees across the globe (Chianis, 2020). It is stated that TESCO is working within diversify
fields such as banking, financial services, retailing and more. Apart from this, organization has
earned tremendous profit which will lead it towards higher growth & success. In 2019- 20, the
company has booked revenue of £64,760 million which is growing rapidly. It is analyzed that
sales of company also grow during pandemic due to increase in demand of groceries and other
general items. Here, the company also provided online services which helped in enhancing sales
& profit margin. In this, sales of TESCO increased by 9.2 % from 2019 to 2020 due to increment
in demand of consumer goods. So, company witnessed positive impact of outbreak which inflate
its revenue as well as profit margin.
Mission: To become such a company which provides efficient services to customers,
help them to enjoy a better life and easy way of living”.
Vision: “To become the most valuable company among customers, communities,
colleagues and stakeholders”.
SWOT Analysis
Strengths Weakness
 It is sated that TESCO has managed  Due to expansion of business TESCO is

strong presence in market place during
pandemic time. They manage higher
sales & revenue during outbreak due to
increasing demand of consumer goods.
 It is a global brand which already has a
strong positive image among
customers (Skogland and Hansen,
2017).
operating in different types of retails
which might hamper existing image of
company as it is widely known for
selling groceries and general items.
 TESCO is not adopting higher
innovations which is requirement of
current time. Main motive of company
is to cut down cost for providing
reasonable products to customers. This
approach might backfire to organization
and harm its competitive position in
market.
Opportunities Threats
 There are a lot of opportunities of using
online platforms for getting order. In
addition, they can also use efficient
technologies for delivering goods &
services to customers in timely manner.
 There are also opportunities to expand
business in emerging markets such as
Asia and more for earning huge
profitability.
 It is stated that Brexit is the biggest
threat for TESCO which might harm its
current level of sales & profit margin. It
might disrupt current supply chain
system of organization within Europe.
 There are a lot of other competitors
such as Aldi, ASDA and more are
present in market that provides higher
competition to organization.
Recent change initiative investigated for the report
In organizations, changes are something which is done for getting better results. These
are related to use some new practices that will drive positive outcomes for company. Change can
be done in terms of technology, innovation, operations, working practices and more. It is
analyzed that changes put a lot of impact over business which can be either positive or negative.
The positive impacts can be acknowledged in terms of improvements in daily operations of
company (Pautz and Sadera, 2017). On other it can be put adverse impact over employees, their
behavior, attitude and overall cost of organization. Employees are more likely to resist changes