Leading and Managing Change

Leading and
Managing Change

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Change to be brought by the organization...................................................................................3
How an organisation familiar with change in current economic climate and taking of planned
and unplanned approach..............................................................................................................3
How HR management can support the planned/unplanned change approach.............................5
Role of HR...................................................................................................................................5
Main challenges for Human resource department and strategic approaches that are available to
handle shift and take consideration for resisting change.............................................................7
CONCLUSION................................................................................................................................9
REFERENCE ................................................................................................................................10

INTRODUCTION
Changes management is defined as process, uses by people and group of person in order
to operate their business and increase the productivity. Taking risk and bringing new changes are
highly important for organisation as introduces new products and services so they can operate
their business regularly and maintain the profitability (Middlewood, 2019). If all activities and
performance are properly managed then it will be good chance to maintain performance. This
report is basis on Savoy Hotel that is five star hotel in central London, providing variety of
products and services in relation to hotel such as best quality of food, good environment, staying
facility and organising event programme. The HR management is playing important role who
introduces new technology and changes in relation to business and serving their customers that
attracts them and increase the sales. The management brings innovation such as tech explosion,
talented staff, improvement in food products and services which maintain higher productivity.
Topics that are covered in report are changes in current economic climate, take planned and
unplanned approach for change, business strategy and external factors that impacts on business.
Moreover, it covers challenges for HR and resist for change.
MAIN BODY
Change to be brought by the organization
Scenario- Due to the implementation of Brexit, The Savoy Hotel has to face different
types of uncertainties. Therefore, the hotel is required to ensure that it deals effectively with
these uncertainties. Thus, it is planning to introduce a change in the technology. Therefore by
changing the technology it can introduce more modern amenities in the rooms which can be
quite beneficial for it to attract the guests.
How an organisation familiar with change in current economic climate and taking of planned and
unplanned approach
Changes are important for any business as it introduces new products and services as per
customer demand so they be loyal towards brand and make future decision to buy only that
products. If organisation is operating business with traditional and existing method then it will be
difficult to sustain in the competitive environment. The aim of Savoy Hotel is to becoming a
leading organisation in hospitality industry and maintain the higher profitability. Thus,
considering this object, management and HR of hotel brings new technology such as digital