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Leading and Managing Change

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Added on  2023-01-19

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This report discusses the importance of leading and managing change in organizations and focuses on how IBM implemented change using the change kaleidoscope diagram. It provides information about the steps taken by IBM to overcome resistance to change and improve organizational performance. The report also highlights the role of cultural web diagram in identifying organizational culture and barriers to change. The decision of IBM's chairman, Louis Vincent Gestner, to right size the company and improve customer relations is discussed as a successful change initiative.

Leading and Managing Change

   Added on 2023-01-19

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Leading and Managing Change_1
TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
Change Kaleidoscope Diagram for IBM.....................................................................................1
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6
Leading and Managing Change_2
INTRODUCTION
It is imperative for every organization to adopt change, without changes no business can
grow. Changes help an organization to achieve competitive edge and to accomplish goals and
objectives effectively and efficiently(Adeyinka and Foster, 2017). Analysing the latest trends in
the industry helps the organization to perform research and development and develop innovative
products and services accordingly. IBM is an abbreviation for International Business Machines
Corporation, an American Multinational information technology company headquartered in New
York, USA. IBM was founded in 1911 by Charles Ranlett Flint and the company has spread its
operations in more than 177 countries. The current report will focus on how IBM identifies and
implements change with the help of cultural web diagram and change kaleidoscope and will also
provide the information about various steps that Gestner needs to take in order to overcome the
resistance to change.
Change Kaleidoscope Diagram for IBM
Figure:- 1
Balogun and Hailey devised change kaleidoscope in order to help the change agents. This
model is composed of outer and inner ring where inner ring provides design that includes change
1
Illustration 1: Kaleidoscope Diagram
Leading and Managing Change_3

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