Leadership Styles and Decision Making

This assignment discusses various leadership styles, including Ethical leadership, and their effects on decision making in an organization. It also recommends implementing changes and developing accountability and delegation skills to improve work efficiency.

LEADING BUSINESS
ORGANISATION

Table of Contents
INTRODUCTION...........................................................................................................................3
PART 1............................................................................................................................................3
Introduction............................................................................................................................3
Should leaders need to have a clear understanding of leadership styles & organisational
behaviour................................................................................................................................3
Explaining the main contribution that individuals, leaders and stakeholders contributing in
achieving the vision of the organisation.................................................................................4
Importance of change management and leadership styles in the context of leaders..............5
Justifying that aspiring leaders needs to be able to critically evaluate a range of motivational
theories...................................................................................................................................5
Identifying the “potential leadership style”............................................................................5
PART 2............................................................................................................................................7
a. Introduction.........................................................................................................................7
b. Outline the concept of ethical, authentic and distributed leadership. ................................7
c. Evaluation of the Muilenberg's leadership style and the way he dealt the situation of the e
company’s 737 Max 8 aircraft................................................................................................8
d. Recommendation..............................................................................................................11
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................14

INTRODUCTION
Business Organisation is an legal entity formed with the purpose of gaining profit by
providing the goods and services to customers. Besides, what the magic is happened behind the
successful organization. In this further study it will outline some measure concepts of leadership
in the context of Boeing which is an American multinational corporation which design and
manufactures air planes, jet & air crafts.
PART 1
Introduction
Business Organisation is an legal entity formed with the purpose of gaining profit by
providing the goods and services to customers. Besides, what the magic is happened behind the
successful organization. In this further study it will outline some measure concepts of leadership
in the context of Boeing which is an American multinational corporation which design and
manufactures air planes, jet & air crafts. On the other hand, sometimes high performance
employees engagement also demotivate the poor performance employees which might ave create
the negative environment around the business. For that, organisation also must need to focus on
the performance of poor employees as well. Effective performance of poor and as well as good
employees makes the organisation performance more better. Besides, aspiring leaders are also
known for its using techniques in different critical situations of the business. Like aspiring
leaders use motivational theories for sustaining the higher performance of employees. Business
organisation task is the process of company suffers business which has to follows the rules and
regulations imposed by the government. Apart from this in within the organisation employees is
the asset of the business which has to be trained and productive in terms of performing the
business objectives. Somehow, it helps to managing the task and effective managing sourcing.
For example : To maintained the employee satisfaction and morale towards the company.
For that, they can apply Maslow Hierarchy theory in order satisfy the needs and wants of the
employees. Along with that it also helps to keep the system more productive and efficient. In
order to make the business more effective and evaluating the business target opportunity goals
accordingly. In order to identify that which employee is satisfied with which particular factors or
facilities. For that, leaders can apply McGeorge two factors theory. However, such theories can
help leaders to sustained the employee motivation and employee retention growth.
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Should leaders need to have a clear understanding of leadership styles & organisational
behaviour.
According to me leadership is the most required part for the organisation to better
understand the business threats and opportunities. Also, I think leadership is the most important
criteria which has to be understand by the employees. Leaders should have known about the
challenges and difficulties that faced by the organisation. On the other hand, sometimes high
performance employees engagement also demotivate the poor performance employees which
might ave create the negative environment around the business. For that, organisation also must
need to focus on the performance of poor employees as well. Effective performance of poor and
as well as good employees makes the organisation performance more better. Besides, aspiring
leaders are also known for its using techniques in different critical situations of the business.
Like aspiring leaders use motivational theories for sustaining the higher performance of
employees. For example : To maintained the employee satisfaction and morale towards the
company. For that, they can apply Maslow Hierarchy theory in order satisfy the needs and wants
of the employees. Along with that it also helps to keep the system more productive and efficient.
In order to make the business more effective and evaluating the business target opportunity goals
accordingly. In order to identify that which employee is satisfied with which particular factors or
facilities. For that, leaders can apply McGeorge two factors theory. However, such theories can
help leaders to sustained the employee motivation and employee retention growth. Leaders
should have knowledge and deep understanding between the terms and concepts that basically
helps to retained the business purposes along with that leaders are the key pillars of the
organisation which certainly managing the work or as well as employee performance.
Explaining the main contribution that individuals, leaders and stakeholders contributing in
achieving the vision of the organisation.
According to my point of view leaders, stakeholders and individuals are the pillar of the
organisation. These are the people who deeply underhand the internal or external factors of
business. Employees are the only source of the organisation who implement the strategies and
business plan into action. Therefore, it has been proved that employee are the most essential part
of the organisation in order to creating the the best source of outcomes.
On the same side, leaders who lead the team of 10-12 employees. Leaders play an
important role within the organisation in order to guide employees and give them correct
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decisions. Leaders also enhance the working atmosphere within the organisation that also makes
them different from employees. Without having proper guidance and support employees never
performed their task efficiently.
However, without the support of stakeholders company would not able to earn profit and
market position. Stakeholders makes the company popular in the market and distribute the
product or services in the market. Such as suppliers, customers, intermediaries, etc. For
example : According to me without the help of good suppliers company will not able to
manufacture products & services. On the same side, without having the potential customers,
organisations not able to sell their products. Stakeholders of the company plays a important role
in order to accomplishing the company vision mission. They all are the future of the
organisation.
Importance of change management and leadership styles in the context of leaders.
According to me aspiring leaders have capacity to measure the possibilities of threats and
opportunities exist in the market. According to that, they also better know how to resolve them
and tackle with good strategies. It is important for them to build up the best strategy and business
plan for the company to accept and adopt the new change in the management. Aspiring leaders
also should have the knowledge of different leadership styles and change management strategies
through which they better implement them into correct manner. All such possibilities and
capacity makes the efficient leader to senior leader of the company. It is the responsibility of
aspiring leaders to examine the business environment properly because they have such qualities
and capacity. As per my point of view an excellent leaders should always use their skills as
according to the situation. For example to make any decision they always use democratic
leadership style and take involvement of each employee. Along with that, it also helps to
required the best developing results and outcomes opportunity. Besides, autocratic leadership
style has been taken for the situation where the leaders and top management decides what is
good for the business. Change management is the continuous process which always introducing
new changes and new innovative environment growth within the business. Change management
also helps to make the business more competitive.
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Justifying that aspiring leaders needs to be able to critically evaluate a range of motivational
theories.
According to my perspective, Interrelationships between high performance employees
and high performance of organisational performance is showing the positive sign for the business
success. Both high performance of employees and high performance of business can helps to
achieve the business objective task and also helps to influence the business higher possibilities
growth.
Identifying the “potential leadership style”.
Even : 18
Odd : 21
Task : Relationship :
What are the key strengths ?
As according to my own analysation it has been found by me that I am a good leader and
better understand the feelings of others. I always tries to make the all employees satisfied and
motivated. Apart from that, it also helps me to bring the best results outcomes and also grows the
motivation level of the company. I am also good at communication process where I easily
convey the business objectives to the employees very easily. In order to perform the business
more clearly it is also very much essential for the organisation to bring the best results. I am
also not so much rigid at my work. Along with that, it better helps to examine own strength and
weakness. Also I am very good to encourage people and better understanding outcomes to be
more flexible and effectively done by the different opportunity and growth.
What are your key Challenges ?
Throughout, I found my challenges and weakness being as a leader to better understand
the opportunity and task to be more authenticated and challenging business opportunity and
growth. This also makes the things an appropriate and challenging which makes the things more
effectively achieved in an systematic manner.
Personal development improvement ?
In order to won personal evaluation, I need to work on my leadership styles and also
learn to sustain the business critical situation and make the environment more effectively
challenged and effective. However, it will help to learn the business organisation and also have
some essential effective outcomes for my future goals. In order to build more leadership
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activities it also helps to ensure the development of business growth. I also need to focus on the
development styles and makes the the things more efficient. I also need to learn techniques to
handle the business uncertainty in business.
After going through above report it has been summarized that the leader used to
contribute very heavily in the development of the organizational and also plays a very crucial
role in influencing the work of the individual in the organization.
PART 2
a. Introduction
Leading business organisation is the critical task for leaders and managers. To maintained
the business growth company should maintained the positive image in the market. On the same
side, due to lack of strategic planning and support Such as Boeing which is an American
multinational company which produced aircraft. This further report will be base on the case
study of Boeing in which it explains the deep information of failure 737 Max (Amanchukwu,
Stanley, and Ololube, 2015). Report further analyse the deep understanding of 737 Max
accidents. Further it also explains the importance of ethical, authentic and distributed leadership
growth in order to express the concept of effective building task performance. Further report also
concluded about the Muilenburg leadership style by using Inquiry technique. At the end of the
segment it will also outline the recommendation strategies based on what company needs to
perform to continue the quality. This report also highlights the reason why or why not CEO of
the Boeing should be on the position he is serving right now.
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b. Outline the concept of ethical, authentic and distributed leadership.
Ethical Leadership : Ethical leadership style is the leaders who always guide to their
employees in respect and ethically. They always fight for their employees if in case they suffered
from any loss. Ethical leadership is mainly focus on the desirable appropriateness of the task and
make the system more authentic and efficient (Gottfredson and Aguinis, 2017). Such kinds of
leaders are honest and always analyse situation fairly. Example : A person who focus on the
legal actions and avoid illegal activities happened their business those leaders has always come
up with highest leadership approach with great context.
Authentic Leadership : Authentic leadership is a approach of leadership which
emphasizes the leader legitimacy through honest relationship with followers which value their
input and create the ethical foundation. Examples of authentic leaders are Enron who is the CEO
and tycoon of WorldCom who known for its risk taking leadership styles and focus on the
opportunities.
Distributed Leadership : such kinds of leaders are deeply analyse the situation and
found the exact relationship among the people in the context of complex organisation (Hoch and
et.al., 2018). The main focus of the distributed leadership is to analyse the practice of leadership
rather than specific leadership roles or responsibilities. It also equated with shared collective and
extended leadership practices that builds the capacity for change and improvement. For example
teachers are the distributed leaders who conceptualise the concept and identifying them to others.
Challenges Faced In Different Leadership Theory
Ethical Leadership
Cost: The biggest challenge which is faced by entrepreneur in the Ethical leadership style is that
the cost of the organization in increase.
Clarity All Time: Another challenge which is faced in the ethical leadership is that it requires
the clarity at all point of the time in the organization Dennis was having that capability to lead
and influence the work..
Authentic Leadership
Trust Building: the big challenge which is faced is that it become difficult for the organisation
to build the trust between employee as all employee are different from each other. In the case of
Boeing it was defended as employee were happy with the organization.
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Leader Skill: The other big challenge which is faced in this leadership style the leader used to
lead from the front and the employee used to follow the leader. So the leader need to have every
sort of the skills (Irawanto, 2015).
Distributed Leadership:
Slow Decision making: as many aspect of the issue are taken care and after that decision are
taken it generally slow down the decision making in the organization (Leroy and et.al., 2015).
Employee need and wants: The need and want of the employee are sometime not looked in the
decision making of the Distributive leadership.
c. Evaluation of the Muilenberg's leadership style and the way he dealt the situation of the e
company’s 737 Max 8 aircraft.
Leadership style used by Boeing
Dennis Muilenburg the CEO at Boeing has shown that in the Boeing they are using the
ethical leadership style to lead the work of the organization as there are many characteristic
which is shown by the company of the ethical leadership. They are honest toward their
functioning as they are admitting their due to the fault in the MCAS the accident happen. Dennis
was very humbled and shown sympathy toward the relatives of the family who have been met
with the accident (Irawanto, 2015). Dennis has also shown the trust and believe in the employee
of the Boeing and taken initiative to improve the activity of the organization by saying that the
team of the is determined to keep improving on the safety in partnership with the global
aerospace industry and broader community.
Benefit of using Leadership Style
Ethical leadership style is helping the Dennis in building the good working environment
in the organization as in the Boeing all the employee are equally treated. Management of the
Boeing used to believe on the employee and has build the good trust factor which helps the
business in building good culture and environment (Shapiro and Stefkovich, 2016). Another big
benefit which is brought by the ethical leadership is that the organization is able to follow all the
rules and regulation of the country law because all the decision which are taken are taken on the
basis of the proper ethics which eventually help the business in getting the competitive
advantage.
Disbenefit of using Leadership style
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Ethical Leadership used to bring many disbenefit for the Boeing the biggest disbenefit
which is brought by the style is that the company is over depended on the decision of the Dennis.
As the government show that the engineer has warned the company in past also but as their was
no interest is shown by the Dennis no action is taken by the company. The ethical leadership has
also increased the cost of the company has this leadership requires the proper and systematic
develop, implement, and maintain a compliance program which meets the mission and vision
(Shapiro and Stefkovich, 2016)..
Dennis Dealing With The Current Situation
Dennis has dealt with the situation very professionally as Muilenberg's has accepted the
fault and also shown the reason which has proved as a big reason in occurrence of the accident.
Dennis has also given the good and positive sign toward the employee that the organization
believe in them and they are the best employee which any organization can have. Muilenberg's
has also shown the sympathy toward the family of the people who have mate with accident
(Gottfredson and Aguinis, 2017). The brand of the Dennis has been also affected due to this has
the government report has shown that their was some sort of the default in the functioning and
the company was having the idea of the same but not have taken any step to improve the same.
Dennis has said that it was the firm fault and the firm will improve the same to be as competitive
as the firm was in past which has safeguard the brand of the Dennis as Dennis has shown the
initiative to improve.
Stakeholder View and Opinion
Competitor are the one stakeholder who will be most happy with the way Dennis has
dealt with the situation and what is presented by the government. Competitor can use different
marketing policy to attract the customer of the Boeing toward their brand as there is uncertainty
in the mind of the customer toward the Boeing. Employee are the other stakeholder which will
be happy with the way Dennis as the company has saved and safeguard the employee of the
company by showing trust and believe toward them (Gottfredson and Aguinis, 2017). Investor
and the shareholder are the two stakeholder which will be not happy with this type of handling as
accepting the fault will certainly reduce the goodwill of the company which will affect the
wealth of the stakeholder as there is a monetary interest of them in the organization performance.
All the stake holder will be having the different thought as all the stakeholder will
behaving the different level of the interest in the organization function and all of them used to
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safeguard their position in the organization. Stakeholder mapping is the best way through which
the interest level of the different stake holder can be understand. Attached is the Diagram which
shows the same (Gottfredson and Aguinis, 2017)..
Reflective
In my thought Dennis is the good leader and he should carry on with the Boeing as a
leader as he is the one who is having all the idea about the functioning of the organization and at
the time of the crises the organization wants the leader who is having the proper idea of what to
be done next to carry out the business from the crises.
d. Recommendation
As the report of the government shows that the Boeing is doing so many mistake in the
functioning of the business and the Boeing is having the idea of some of the mistake already but
overlooking the same. This are the recommendation about what need to be done by the company
to overcome the difficult situation in the organization (Pacheco and Webber, 2016).
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Ill
ustration 1: Stakeholder Mapping
Stakeholder Mapping, 2018

Proper training to employee and the pilot need to be done by the organization as in the
current situation the organization used to provide the training to the required pilot only, not to all
the employee in the organization to reduce the cost of the company in the long run of the
business. Boeing and Dennis has to make sure that all the organization are motivated and are
keen to adopt the changes by the way of the training. Dennis has to develop the supportive nature
in him as at the time of the training there is a séance of the uncertainty in the mind of the
employee as all the employee are not able to cope up with the change (Yu and et.al., 2015).
Dennis also has to make sure that the Boeing is regularly evaluating the market and try to find
out the change which is need in the employee and on the basis of the finding the organization
used to provide the training to the employee so that the employee are ready with all set of the
skills to dealt with the current situation.
Step by Step progress of the work is the another main strategy which need to be
brought by the Dennis in their working as Boeing was just focusing on the investment and
growing the brand value of the organization. Boeing was ignoring the issue related to their
primary activity as suggested by the government report that Dennis and the organization was
warned by the engineer before hand itself that the firm has to face the problem in the future but
Dennis and organization overlook the same (Irawanto, 2015). Now the Dennis has to make sure
that the organization is having the proper meeting and all the employee are permitted to put on
their point of the view and what are the suggestion which are given by the employee to improve
the performance of the organization and the Dennis has to make that sure that if anything is good
for the organization then that should be implemented in the organization. Not only that Dennis
also have to develop the motivation skill in himself so that he can motivate the employee to bring
the new and innovative idea so that at the time of the difficult situation employee can easily
defend the situation which is in front of them easily.
After discussing the issue and suggestion above it can also bee recommend to the Dennis
that Dennis has to develop the two skills in him to improve the leadership skill in himself, the
skills are accountability and delegation. Accountability will help the Dennis in improving the
efficiency of work in the organization as it will make all the employee accountable to complete
the task on time and report to the individual which has been assigned to the employee
(Gottfredson and Aguinis, 2017). Delegation will help the Dennis in providing the right task to
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the right individual so that the employee feel comfortable to complete the task which eventually
increase the quality of the work in the organization.
CONCLUSION
After going through above report it has been summarized that there are three different type of the
leadership style which is used by the leaders in the organization to make the decision in the
organization. Dennis used to used the Ethical leadership style in the organization and which is
proving very good for the Dennis and the Boeing both but there are the something which is not
that good in the organization due to the Ethical leadership and also due to the fault of the
management in real and the organization need to implement some change which are
recommended to the organization.
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REFERENCES
Books and Journal
Amanchukwu, R. N., Stanley, G. J. and Ololube, N. P., 2015. A review of leadership theories,
principles and styles and their relevance to educational
management. Management. 5(1). pp.6-14.
Gottfredson, R. K. and Aguinis, H., 2017. Leadership behaviors and follower performance:
Deductive and inductive examination of theoretical rationales and underlying
mechanisms. Journal of Organizational Behavior. 38(4). pp.558-591.
Hoch, J.E and et.al., 2018. Do ethical, authentic, and servant leadership explain variance above
and beyond transformational leadership? A meta-analysis. Journal of
Management. 44(2). pp.501-529.
Irawanto, D.W., 2015. Employee participation in decision-making: Evidence from a state-owned
enterprise in Indonesia. Management-Journal of Contemporary Management
Issues. 20(1). pp.159-172.
Leroy, H. and et.al., 2015. Authentic leadership, authentic followership, basic need satisfaction,
and work role performance: A cross-level study. Journal of management. 41(6).
pp.1677-1697.
Pacheco, G. and Webber, D., 2016. Job satisfaction: how crucial is participative decision
making?. Personnel Review. 45(1). pp.183-200.
Shapiro, J. P. and Stefkovich, J. A., 2016. Ethical leadership and decision making in education:
Applying theoretical perspectives to complex dilemmas. Routledge.
Yu, H. and et.al., 2015, February. Efficient task sub-delegation for crowdsourcing. In Twenty-
Ninth AAAI Conference on Artificial Intelligence.
Online
Stakeholder Mapping. 2018 .[ONLINE]. Available through: <https://www.groupmap.com/map-
templates/stakeholder-analysis/>.
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