Leading Teams in Health and Social Care

This report discusses the role of leadership in team development in health and social care. It analyzes theoretical models for building successful teams and provides recommendations for open communication between team members. The subject is Leading Teams in Health and Social Care with course code PRO271. The report is relevant for students studying health and social care in any college or university.

Leading Teams in
Health and Social Care

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
The role of leadership in leading teams..................................................................................3
Analyse the value of using theoretical models relevant to when building a successful team 7
Explain the stages of team development and the leadership style at each stage to achieve a
successful project outcome.....................................................................................................8
Provide recommendations for open communication between team members to support team
development.........................................................................................................................11
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13

ABSTRACT
In this, the role of leadership plays essential role in the development of quality of improvement
and maintain sustainability with the team group and member. There is various leadership style is
used to taken in the organisation to make the work effective and develop care setting for the
people which is offer better services. The leadership approach and model are usually play crucial
role for the implementation of new aspect that focus on the statuary portion of ethical mean. In
this, the development of team is also based on various stage which may have different feature.

INTRODUCTION
In healthcare sector organisations, the experienced and senior health care professionals
are responsible for providing guidance to new health care workers and staff members in order to
acquire of standard practice and promoting cure of individuals. (Hawkins, 2021). In which the
effective leadership skills of health practitioners in order to promote the continuous development
of their knowledge, skills, ability, improvement of individual's quality of care, improvisation
social health services, safety, security, compassion, empathy, therapeutic relationship and also
experience of the patient. The responsibility of senior nurses is to supervising individuals who
are along with Dementia (Bruni and et. al., 2021). As per the studies, the Dementia is a mental
health condition, it is the impaired disability to memorise the things, think or determine decisions
of daily life. The determined care plan in the development and providing support team, it plays
an essential in the management of potential care for individuals by facilitating as well as
managing the key services. (Effective health care teams: a model of six characteristics developed
from shared perceptions, 2005) As their key facilities of the dementia care are home care, young
individual day care, family care home, nursing car services and its related facilities. With context
of management of leader requires to recruit the professional and skilled staff members and
should provide guidance for effective practice. (Stickdorn, 2018) This report involves the key
roles and duties of the leadership within the leading teams which are going to illustrate in the
scenario of Hannah. It develops new plan and team management for implementing and
formulating new facility in order to provide support 30 individuals along with dementia within
the specialist dementia suite & 49 additional care apartments specially for those who requires
additional care and assistance. In addition to this, the report also entails the theoretical models of
the team establishment with their stages of the team development as well as leadership style that
are going to analyse with the context to the achievement of the accomplishment of the project
outcomes. Also, the reports recommend in regards with team members and support team
development (Ennis-O-Connor and et. al., 2020).
MAIN BODY
The role of leadership in leading teams
The leadership plays vital role within health and social care sectors for the effective
prosperity of task. It has been found that leadership involves the clear guidance for given task,

encouragement, support and motivation for the work role. (Lloyd-Jones, 2017). Studies found
that the role of leaders is considered to be important role in the management of burden of work
and facilities in determining the solution for health and social challenges. (Effective health care
teams: a model of six characteristics developed from shared perceptions, 2005) There are some
of key leader's roles and the importance in context of leadership within health and social care
team development & leading which are been discussed below:
Determining skills and responsibilities
In the case of Hannah new project, the considered goal is to develop and design new
facilities in order to provide support to vulnerable 30 people (Harris, 2021). The Hannah
requires to hire the new staff for the various job designation such as reception, administration,
carers who can provide holistic care to individual, staff for management, human resource
department for new hiring and so on. In order to complete the task successfully, she needs to aim
on the leadership style and its role, in the identification and recognisance of the skills and the
abilities of employees as per the case, they can provide legit care ton individuals who are dealing
with dementia health care job differentiate within new recruited staff members (Cloete and et.
al., 2020). The leader role is establishing the team and also in team building leader that must
identify as well as the capabilities for all members of team as well as empower them to work
along with their effective skills and full amount of potential. (Effective health care teams: a
model of six characteristics developed from shared perceptions, 2005)
Responsible for developing positive working culture within workplace
The another key responsibilities of leader is to develop a positive response in the
developing change of working culture within workplace. For example: Hannah should establish
the affirmative culture along with their expectations of the actions as well as behaviour. The
working culture must debit the high quality, safe as well as responsive use of available resources
(Beirl and et. al., 2021). The considered leader should have honesty and also integrity within all
activities, leader should also serve as in the role model for the team member's in order to ensure
that they would react in the familiar pattern. (Effective health care teams: a model of six
characteristics developed from shared perceptions, 2005) It is the role of leader to reduce and
eliminate the intimidating behaviour in regards with successful management of all considered
roles of Hannah, which should be determined policies which motivates as well as facilitates and

can also reward the desired changes in their attitudes as well as behavioural in an organisation.
(Pirson, 2017)
Enhance innovation and the change within culture
Another essential task of leader, is to enhance the innovation and develop the change
within the working culture (Harris, 2021). Hannah should recruit the new recruits and within the
task there is high demand to apply come innovative and changes within the recruitment strategies
or the recruitment of the employees along with the selective, particular as well as innovative
skills of the health and social care services. (Effective health care teams: a model of six
characteristics developed from shared perceptions, 2005) It has been considered as the key
characteristics or it can be discovered as role of great leaders in order to make differences within
place of the employment to foster innovation as well as change within working culture. In this
case of Hannah, she should work on the improvement of outcomes and experience of individuals
who are or who will seek help and assistance from her. It can be determined by resdesingn8ing
the healthcare model along with effective and improved strategies as well as interventions along
with tracking and solving guidelines of social challenges, that can help in sub coordinating work
efficiency improvement (Arts and et. al., 2020).
Envision a desired goals for future
it also found to be necessary and plays an important role that should be managed and
shroud be acquired by Hannah. She is having a vision for relevant as well as apprise working
culture. Along with the existing staff members, she should provide exposure of her vision that
should be sub ordinated by others and shroud become a part of her vision and also should be
highly motivated to act on it. With the context of successful accomplishment of any vision,
studies suggested that leaders should review and paint their goal as a grand picture of vision, and
should know what they striving to achieve and should to know the objectives of their vision.
(Effective health care teams: a model of six characteristics developed from shared perceptions,
2005) It is the cover responsibility of the leader to effectively communicate with employees in
regards with an organisation mission and also the vision that can allow to help employees to
make the sense of there task and their work that should interlinked with goals and objective of an
organisation. (Harris, 2021). It should be clear vision which team direction and facilitate
people to focus on the understanding on how the participants are playing their given job role.

(Effective health care teams: a model of six characteristics developed from shared perceptions,
2005)
Importance of the leadership:
In the health and social care sectors, leadership plays a essential role in team leading task
like it can develop the positive working environment, that can helps the employees to determine
their role and also keep them encouragement and motivation along with suitable support as well
as reward that can provide by the leader. (Effective health care teams: a model of six
characteristics developed from shared perceptions, 2005) As it can also plays an essential role
within the success of the individual's care plan (Higgins and et. al., 2017). The considered key
points are discussed below:
Response to staff and individual effectively:
Hannah should be aware in regards with emphasizing continually safe and secured as
well as high quality an also compassionate care in the top of the priority. Along with it, she has
to ensure that voice of individuals should be heard at each and every level, along with this leader
which must listening and respire live to each staff members to innovate along with safe
boundaries. It has been determined that leadership is found to be essential that can helps in
providing the affirmative feedbacks on the performance of the employees (Effective health care
teams: a model of six characteristics developed from shared perceptions, 2005)
Quality of improvement and innovation
It has been determined that Hannah to be consistent in the terms of the leaderships styles
as well as the behaviours, the leaders will have to be assure the shared as well as consistent
approaches in order to the effective performance management. (Li, Y., 2019) Leadership are
found to be important, because it is found to be involved within the practising as well as
rewarding the learning as well as quality improvement of the health as well as social care
services which are being performed by the all staff members.
Encouraging facilitating and rewarding learning
It is found to be key important of the leadership within the health care sectors that will
have to leading the change the team that is also found to be encouragement of the employee
order to provide their best as well as quality of services, that can also found to be facilitating for
them as well along with all the assets that can help in determining in order to determine safe and
positive work performance. (Haslam, 2020) As well as the process of rewarding that can be

leader performer tat can helps in the motivation of the staff of the team for their effective
performance. It has been considered to be the satisfaction level of satisfaction along with all
essential guidance, support as well as additional benefits. (Effective health care teams: a model
of six characteristics developed from shared perceptions, 2005)
Positive cultural development and supportive environment:
another key element which has been determined to be the importance of the leadership to listen
type each one the employees concern as well as will be able to help them when they are in need.
The leadership is a significant concept, that can provide emotional support and provide
motivation to the employees. As this is the important for establishing the trust, helping each
members and also providing inspiration and also helping the colleagues to overcome the
challenges that are faced by individual at the time of dementia, as as the patients care and its
management interventions (Prosser and et. al., 2018). The type of leaderships are found to be
essential due to its leaders which are been determine to have leaders to set their agenda, prioritize
the work, manage, lead as well as delegate with positive culture which can be developed.
(Effective health care teams: a model of six characteristics developed from shared perceptions,
2005)
Analyse the value of using theoretical models relevant to when building a successful team
In the regards wit the development of the effective team within the health an social care
factors, as there are found to be number of theoretical models, which has been used to be
valuable for the successful team development in a progressive and also systematic manner.
Hannah should determined the analysis of the various theoretical models in respect to the team
development as well as select the one of the most appropriate the effective tool that can be
considered for the team development as well.
Model of six characteristics healthy team development
According to the studies, there are other significant models which are used for the
development of healthy team development (Stickdorn, 2018). In which, the model of six
characters tics development is found to be effective and efficient for the development of healthy
team. The effectiveness of the team and its members can be determined through capacity of
group of individuals which are usually determined by their complementary skills and also to
work in a team in order to accomplish the goals and objectives which are determined by the
higher authority, staff members as well as by their leaders of the team. (Effective health care

teams: a model of six characteristics developed from shared perceptions, 2005) In order to
determine the team effectiveness models, there are one individual have to determined what are
considered tasks and improvisation that are found to be best. As per the model of Rubin,
Plovinck andb Fry's GRPI model which are determined for the team effectiveness that was
introduced, as it is called as acronym GRPI, that meant foe the Goals, Roles, Process and
Interpersonal relationship. It has been considered most of the enduring model that able used to
determined aim and goals to a team for the effective practices. The studies considered that there
are two ways that can help in e implementation of model. (Effective health care teams: a model
of six characteristics developed from shared perceptions, 2005). It has been described as the sub
characterised within two four parts, that is meant, that first goal. The gaol that has been
determined to be well defines objectives of number of people and also their desired outcomes
which individuals needs to requires, additionally, this model clearly termed to address by people
as their priorities and expectation in respect top their treatment. Another category, is roles, in
which the an individual should identified their roles an responsibilities and also an individual
should accept their drawbacks as a leader. In the this considered step is to determine the clear
decisions in regards with determining a clear clinical decision by the help of clinical decision
making skills (Afsar, and Umrani, 2019). And the last step is to identify the interpersonal
relationships with other staff members. This is the crucial step which has also involved with
effective communication skills of an individual, the shared and mutual trust of other employees
as well as the flexibility of each member. As per the studies, it is found to be effective model,
due to its simplicity and it can work effectively when addressing issues within team due to
unknown cause (Chandler, 2017). As per the studies, it model is found to be determined as
heal;thy team model and have enough potential in order to determine the aim to all the members
in order to provide team and also can allow all team members to work in an effective way (Njiru
and et. al., 2020).
Explain the stages of team development and the leadership style at each stage to achieve a
successful project outcome
This process of the learning to work together in way to effectiveness is called as team
development. In this, there are number of research which is shown in the team and go through
the definitive stage during the development. According to the Bruce Truckman, an educational
psychologist usually identified that there is a five stage of development process which is most

followed team which help to become high performing. In this, the stage is usually divided into
the forming, storming, norming, performing and adjourning. As per this, the team progress is
usually go through the stage which is shown as per the diagram (Lin and et. al., 2021).
Figure 1 Stage of team developments
Each stage of team development has their own recognition feeling and behaviour. From the
above team development stages, the four stage are helpful for the recognition of team
development on the basis of behavioural pattern. They also provide an aspect and behaviour
which help to identify and understand the causes for changing in the team behaviour which help
to maximise their process and productivity.
Stage 1: Forming
Feelings: During the forming stage of the team development, they are associated with the team
member which is usually excited to be part of team and they create eager about the work ahead.
Member is defined as the high positive expectation for the experience related with team. With
the contrast with this, they are also feel anxiety, and generate thought that is associated with team
and their performance that help to measure and accountable (Ekström and et. al., 2019).
Behaviour: Behaviour which is observed during the forming stage which include lot of questions
from the team.
Team task: The work which is based on the principle which is used during the forming stage is
to build team with clear structure, goals direction and the roles. It may be helpful to begin the
trust. The good orientation process may create helpful aspect for the development of team
mission and the goals. During the aspect of forming stage, the team energy is usually focused on
the defining the team which may helpful to achieve the task.

Overall, in this stage the autocratic leadership style is appropriate for the formulation of team and
assign task for their upcoming scenario. This leadership play significant role in the development
of quality of team and a selecting a leader which may regulate the team is beneficial.
Stage 2: Storming
Feelings: In this, after designing of team the team moves towards their goals, and the team
member cannot live with all to their early excitement and the expectation. In this, they focus on
the shift from task at hand to feelings of frustration or anger with team progress or process.
During the storming stage, the member is usually trying to see the team which is respond and
how to handle conflict (Havrilla and et. al., 2021).
Behaviour: The behaviour which is analyse during the storming stage is less polite than the
forming stage. with frustration, or disagreements about the goals, roles and responsibilities being
openly expressed. In this stage, the team member may argue or become much critical for the
team original mission or the goals.
Team task: During this stage, the team is refocussing on the goals, and develop larger goals with
their individual objectives.
Overall, during this stage, the chosen leadership style is participative leadership style, because
team member shows their contribution within to reach up to the level which may configure the
development of path for achieving success (Martinez and et. al., 2019).
Stage 3: Norming:
Feelings: During this stage, team member used to resolve the discrepancy which they left
between their individual expectation and they focus in the reality of the team experience.
Behaviour: During this stage, the behaviour may include member usually develop conscious
efforts to resolve the issue and help to achieve their group harmony. In this, the team also refocus
on the establishment team ground rules and the practice and make return towards their focus to
the team tasks.
Team task: Show the aspect which enhance the productivity in their work or based on the
collective task.
The selected leadership style for this stage is transformational because, the member makes their
transition in order to achieve their task.
Stage 4: Performing

Feelings: In this stage the member become more satisfied in the team progress. They are now
focus on the personal strength and weakness.
Behaviour: In this, the team member is able to prevent the issue which is based on the process or
in the team which is progress. The team become more fluid with member while taking the
contrast on the various roles and responsibilities as they are needed.
Team task: The commitment towards the team mission is on upper level. They enhance their
skill including improvement on work and task.
The chosen leadership style in this is situational leadership is evaluated which may carry upon
different situation (Bruni and et. al., 2021).
Stage 5: Termination/Ending
Feelings: During this stage, team member feel a variety of concern which is about impending
dissolution. They may feel anxiety because of about their individual role in future.
Behaviour: Team member become less focused towards their work and task.
Team task: During this stage, the team focus on the three task which include completion of any
deliverable and closure of team work. Evaluation of team process and product and creating
closing celebration which acknowledge the contribution of the individual.
Provide recommendations for open communication between team members to support team
development
It is concluded that effective communication plays an important role while
establishing a relationship between team leaders as well as team members as it impacts in
performance of a project in which the team is working. Need of open communication is more
required to set up a bond between its team members which can help in enhancing its productivity
for achieving future goals for company. With help of open communication team leaders and its
team members can easily communicate with each other about any queries regarding the task they
are working on. In addition to this it also helps in gathering information and helping out its team
member who is in need by knowing work progress.
It is recommendation to team leaders to set up meetings to provide information relating
project as well gathering information regards with work progress. This can also help in
improving work process as well as helps in having idea of team member’s performance. In
addition, with this it is also suggested to allow team members in process of decision making by
sharing their views and team leader can also provide proper guidance to improve their decision

making power with help of conducting open communication. This will also motivate its members
to give its potential for completion of work. This can be effectual as team members will get
opportunity to build strong healthy bond between each other which impacts in providing a
healthy friendly work place to work.
CONCLUSION
Overall it has been concluded that the leadership skills that can play an essential part in
the moulding and also plays an essential role, in an organisation and also each type of
leaderships qualities of an individual are able to defect the leader’s ability and their effective
practice. One of the most important recommendation for the communication between team
members to support team development is listening to the employees and task them from their
input. There are number of effective model that has been seen doe the healthy team work but the
six step model found to be effectively. Another recommendation is having an open-door policy,
builds trust, use project management software for more transparency, be open to feedback.

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