Leading Teams in Health and Social Care

This report evaluates the key roles and responsibilities of leadership in leading teams in health and social care, the importance of using theoretical models, and the stages of team development and leadership style at each stage to achieve a successful project outcome. It also provides recommendations for open communication between team members to support team development.

Leading Teams in Health
and Social Care

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Examine the role of leadership in leading teams. ..................................................................1
Analyse the value of using theoretical models relevant to when building a successful team. 4
Explain the stages of team development and the leadership style at each stage to achieve a
successful project outcome. ...................................................................................................5
Provide recommendations for open communication between team members to support team
development...........................................................................................................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
In the health and social care organization the senior health care professionals with the
huge experience need to lead and guide the new health care staff and workers for the
accomplishment of standard performance and cure of the patients. Effective leadership skills of
the health care professionals promote continuous development of the knowledge, ability, skills
for the improvement of the patient care quality, social health services betterment, safety,
compassion and the patient experience. The nursing senior is supervising the people with the
dementia care and treatment (Hawkins, 2021). Dementia is the health condition, this is the
impaired ability to remember, think or make decision that interferes with the every day activities.
The dementia care plan development and support team play very important role in the
management of the effective care of the service suers by facilitating and managing the key
services (Stickdorn, 2018). The key facilities of the dementia care are home care, adult day care,
adult family homes, continuing care recruitment, nursing home facilities etc., and for the
management of this leader need to recruit the skilled staff and guide them for the effective
performance. In this report key roles and responsibilities of the leadership in the leading teams
are going to evaluate in context to the Hannah new plan and team management for implementing
and developing new facility to support 30 people with dementia in a specialist dementia suite,
and 49 extra care apartments for those in need of extra care. Importance of the theoretical models
of the team building along with the stages of the team development and leadership style is
going to analyse in context to the achievement of successful project outcomes. Key
recommendation are going to illustrate in context to the team member and support team
development.
MAIN BODY
Examine the role of leadership in leading teams.
Leadership is play very important role in the health and social care task effective success
because this involve the clear guidance for the task, support and motivation for the work role,
leader play important role in the management of work load stress and solution of the health
social care challenges,. Below is the description of some key roles and importance of the
leadership in the health and social care team development and leading.
Leadership role
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Recognize the skills and capabilities- In context to the Hannah new project they goal is
to design and planning of a new facility to support 30 people with dementia. Hannah need to
recruit the new staff for the different job role such as carers, administration and reception,
maintenance, domestic and catering etc. in context to the accomplishment of that task effectively
she has to focus on the key role of the leadership, which is the identification and recognition of
the employees skills and abilities according to which they can further make the dementia health
care job role differentiation among the newly recruited staff. Leader role is building the team
and in the team building leader must recognize the skill and capability of all team member's and
empower them to work with their full potential (Haslam, 2020).
Leaders create positive work cultures- Another key responsibility of the leadership while
leading the team is managing the positive work culture. Such as Hannah should build the
positive culture with their expectation for the action and behaviour. This culture must high
quality, safe and the responsive use of the resources. Leader should exhibits the honesty and
integrity in all activities, leader should serve as the role model for the team member's to ensure
that they will act in a similar manner. That is the leader role to eliminate the intimidating
behaviour for the successful management of all these roles Hannah should establish policies
that encourage, facilitate and reward the desired changes in attitudes and behavioural throughout
the organization.
Foster innovation and change- Hannah have to recruit the new staff and in that task their
is need to implement some initiative and changed recruitment strategies for the recruitment of
the employees with the selective, specific and innovative skills of the health and social care
services. This is the key characteristic or role of the grate leader to make difference in the place
of employment for fostering innovation and change. Hannah should work to improve the
outcomes and patient experience by re-think and redesigning healthcare and developing
innovative models of care. Hannah can create the new health care model with the improved
strategies and interventions and social challenges solving guidelines for the subordinates work
efficiency improvement.
Envision a desired future- Another important role which should be manage or accomplish
by the Hannah is having the vision for the appropriate working environment. With the exiting
staff Hannah should espouse a powerful vision with which subordinates get agree and want to
be the part of the vision and highly motivated to act. In context to the achievement of any vision
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and goal leader should paint a grand picture of vision that what they are trying to achieve, the
destination of the vision. That is the responsibility of the leader to communicate effectively with
the employees about the organisation mission and vision in order to help employees to make the
sense of there work should connect with organisation goal. The clear vision gives the team
direction and helps people to focus on the understanding that how to participate their job well
(Fewings, 2019).
Importance of the leadership
In health and social care leadership play very important role in team leading task, such as
it create the positive work environment, helps the employees to know their role clearly and keep
them motivated with the adequate support and rewards provided by the leader. This also play
important role in the success of the patient care plan. Below is the explanation of some key
importance of the leadership which should be ensure by the Hannah.
Listen to staff and patient voices - Hannah should be aware about that she has to
emphasise continually safe and high quality and compassionate care in the top priority, for this
she has to ensure voice of the patient must heard at the every level and along with this leader
must listening to the voice of the staff to innovate within the safe boundaries. Leadership is
important in order to provide the positive feedbacks on their performance and promote the
continuous development of the staff.
Quality improvement and innovation- Hannah have to be consistent in terms of the
leadership styles and behaviours, leader have to ensure the shared and consistent approaches to
performance management. Leadership is important because that is involving the practising and
rewarding learning and quality improvement of the health and social care services perform by
the staff.
Encouraging, facilitating and rewarding learning- Another key importance of the
leadership in health and social care will leading the team is encouragement of the employees to
give their best and the facilitating them with all essential assets to make safe work performance.
Rewarding is important done by the leader which motivate the team for effective performance.
Leadership importance is employees job satisfaction with all essential guidance, support and
benefits.
Positive cultural development and supportive environment - Another value and
importance of the leadership is listening to the employees concerns and help them when needed,
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leadership play important role in the context to the emotional support of the employees. This is
important for building trust, inspiration and helping colleagues overcome the challenges which
they face during the dementia patient care and management. Leadership is essential because
leader have to set the agenda, prioritize work, manage, lead, and delegate through which positive
culture is can be develop (Li, Y., 2019).
Analyse the value of using theoretical models relevant to when building a successful team.
In context to the development of the effective team in health and social care leader must
use the appropriate theoretical model's as it is valuable for the successful team development in a
systematic manner. Hannah should make the analysis of the different theoretical models of the
team development and then select one of the most appropriate team development tool (Harris,
2021).
Model of six characteristics development
This is the significant model comprising of the six key characteristics of the effective
team .
It has been considered that health care team, are term to attain quality and efficient
patient acre which has become globally. The ream effectiveness is determined to be the capacity
of group of opople which is usually with complementary skills and also to work together in order
to accomplish goals which are determined by an authority, members as well as their leaders of
the team. In order to understand the team effectiveness models, one have to determined what
tasks and improvisation that are find to be best. The Rubin, Plovinck and Fry's GRPI model of
the team effectiveness was proposed, it is well known as the acronym GRPI, which stands for
Goals. Roles, Process and Interpersonal relationship. It is termed to be most enduring model.
There are two ways to implement this model.
(Effective health care teams: a model of six
characteristics developed from shared perceptions, 2005) The model is sub characterised into
four part, in which, first is goal. The goal has been charactered as determining the well defined
objectives of an individual and also the desired result which an individual requires, additionally,
this section should be clearly address by an individual as determining priorities and expectations.
Another category, is roles, in which the an individual should identified their roles an
responsibilities and also an individual should accept their drawbacks as a leader. Third step
involves the process, in this section, a practitioner should determine a clear decision by the help
of critical decision making skills and also should process the work procedures in a effective
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manner. And the last step is to identify the interpersonal relationships with others. This step
involves effective communication skills of an individual, mutual trust of co-workers as well as
flexibility within work as well. As per the studies, it is found to be effective model, due to its
simplicity and it can work effectively when addressing issues within team due to unknown cause
(Chandler, 2017).(Effective health care teams: a model of six characteristics developed from shared perceptions,
2005) This is model which is found to be considered as healthy team model, and have potential
to determine aim to the all members to team and can allow all team members to work effectively.
In the health care terms team member's are trapped in the various cycle of the clinical
work overload which inhibit them from the taking the time out to determine the priorities and
evaluating their functions. The healthy teams working model provides a basic for individual and
organisation reflect on and evaluate along with the development of their skills and knowledge.
This model is supporting the alternative constructivist proposition that the team member
are best positioned to reflect on and identify shared meaning in their unique team environment.
This model is involving the reflective analysis of the team work which should use by the
Hannah for the development of their their new team, this involves the reflective analysis of the
team performance across the six characteristic of the effective team. Then in the next step
comparative appraisal of team’s performance is done form intentions, contemplate alternative
courses of action and develop plans for implementation . There will be the understanding of the
comparative team strength and weakness for which further planing is done through improvement
plan.
values
This model of the team development is valuable in the health and social care sector and
this should be use by the Hannah for the development of new team in context to their new plan
of the developing better services for the dementia patient. This model will help in the
recognition, membership, support for change, maturity, participation, problem solving of the
team members in context to the success of the project. This model is important because that
utilised in conjunction with the reflective analysis of the team and providing the effective guide
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to the team along with the helping them in the critical evaluation of their performance (Lloyd-
Jones, 2017).
GRPI model
This is the team effectiveness model first published in 1977 by the Rubin, Plovnick and
Fry. This model stands for the goals, roles, process and interpersonal relationship as the key
aspects of the collaboration. This model is commonly used in the team formation process and
teamwork problem solving which is causes by the several reasons. This helps the leader to
ensure the productivity, efficiency and quality. Such as in context to the management of the new
project success Hannah can use this model by the implementation of its four steps of team
development. Such in the first step leader have to establish the core mission, with the clear
shared and agreed goals. Then in the next step leader have to authorises the staff members with
their specific responsibilities on the basis of their skills and abilities. Then further steps of the
team development are process and interpersonal relationship. In the processes of the organisation
leader should use the governance tools to overcome inefficiencies in the areas of the decision
making, control and communication. There must be the clear frequent communication and the
constructive ways of dealing with inevitable conflict.
values
CRPI model is the simple framework for the any project success, this is important and
consider as the valuable tool which should be incorporate while developing new team and
planing of the first steps or revisit the task. This helps to ensure the project team is productive
and rework.
Explain the stages of team development and the leadership style at each stage to achieve a
successful project outcome.
To deliver various services within organisation which can be effective and allow to get
better outcomes through operation team which can be effective and perform various activity
within organisation for achieving the organisational goal. There is need for team development
which can be effective to perform various activity with health or more than one professionals.
This can allow to achieve better outcomes within organisation and delivery quality of services to
their patient and client. To make effective team, there is need to follow some of the stages which
should have crucial importance in developing effective team. In this, there is need for various
specialist who can work together to achieve the goal due to which team has been developed.
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There are some of the stages which are necessary comes under the team development are like
forming, storming, norming, performing and adjourning stage. These stages are going to be
discussed further (Pirson, 2017).
Forming- This is the first stage of team development which is effective. In this stage team
member meet with each other. This is the stage when every member of team meets with each
other and find out that they are going to work together as a team to achieve the goal for which
team has been developed. In this, every individual is excited to get the information about their
team and team members. This is the stage in which team leader discuss the individual role, team
goals, strategy and ground roles. In this stage, team leader need to provide the strong direction
and supportive environment which can help to develop confidence within team members. This
can be effective to accomplish the team goal together. To avoid any risk of chaos within mean,
autocratic leadership style can be more effective. This can help to associate team leader with
their leader and leader direct the key action which should be performed by the team member.
This can be effective and allow to provide better management of team at the initial stage. This
autocratic leadership can be effective where leader take all the decision with little input of team
members. through this team is able to perform well and help to achieve the successful project
outcomes.
Storming- This is the second stage of team development which is critical and difficult to
go through. This is the stage in which there can be occurrence of confidence that can also include
the competition of individual with other team member. This is the stage in which team
productivity may get decrees which is due to increased competition and conflict. In this, team
member can get disagree with team goals and area of agreement. In this, leader have the specific
role to direct every team member which can be effective and allow to get better outcome form
team. This can help to get better managing team through resolving the team conflict. There is
need of team leader in order to take decision because due to conflict within team member there
can be risk to take right decision within team. There is also need to provide the information
about every member role that can allow to work according to their role to accomplish the task. In
this stage, coaching leadership style can be effective and allow team leader to coaches their team
member to unlock their potential and to identify their skill and values which can be effective for
performing team role within individual.
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Norming- This is the third step which is effective and plays an important role which
comes after the stage of storming (Bai, 2020). In this stage, conflict is resolved and every
member of team support each other and help in performing their role. This is the productive
stage in which team work effectively with each other. In this, there is no need of leader to guide
the team. Every member of team work effectively and help each other when there is any type of
conflict and resolve it more effectively. This is the stage which can lead to provide better
positive outcomes and team member have their role to achieve the goal of the team development.
In this type of team development stage delegation leadership is effective. In this type of
leadership, there is no need for guidance for the group members. In this, leader should not
delivery their decision to team members. In this stage team get capable of making decision
which is effective and allows to get better understanding about the team development. There is
no need for the motivation in this stage, low level of motivation can be more effective and allow
to get better interaction with team member for the productive outcomes (Brown, and Pehrson,
2019).
Performing- This the fourth stage which is more effective and team are at their peak in
order to productive ability. This is the one in which team motivation is higher and team are
giving their best for the productivity. Team is highly productive and providing their best for the
outcomes in performing their role. This is the stage in which there is no any type of conflict and
when there is any conflict them team member self-resolve their conflict in effective way. In this,
every team member plays their role and help each other to complete the task in more effective
way. In this stage, there is sense of focus, alignment and purpose form everyone in the team at
any situation. In this stage democratic leadership style can be more effective. This is the
leadership style which can have high benefit to the team and leader may get better interaction
with team member with asking their opinion. In this, leader ask every member of team about
their decision which can be helpful to get better understanding about the number benefits. It
allows for creativity which promotes team to get spirit along with corporation from their
employment. This allow to perform their role with different style to complete within time. This
can be effective and allow to leader to believe on their team which can be effective for providing
better outcomes (Hu, Erdogan, 2018).
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Adjourning- This is the last stage of the team development in which team goal has been
achieved and it is the time to adjourn the team. This can have said as the termination of the team
which can be effective and allow team member to say goodbye. This is the last stage which
allow to completion of the team goal which allow to provide better and effective outcome. In this
stage team has accomplished the task. Projects final task and documentation has been completed.
In this, team member discuss about what has gone right and what should have improved. In this
leader should ensure that team member should get sufficient time to celebrate their success and
completed best practices to future use (Afsar, and Umrani, 2019).
Provide recommendations for open communication between team members to support team
development.
Recommendation
It is recommended that there is high impact of effective communication within team to
perform with high impact. There is need for open communication which can be more effective
and allow team member to make better relationship with each other. Through using the open
communication leaders and team member are effectively communicating within team and help
each other when needed. This can allow to provide better help during helping to perform task
which can be done easily with the open communicating.
It is recommended that team leader should use the setting clear agenda for team meeting
which can be more effective and can allow to provide better and effective communication to the
team.
It is recommended that team leader should involve the team member in the decision
making where with the help of open communication, team member are able to put their views
with the team leader which can help to take better decision. This can be effective and allow team
member to get better relationship with other team member which is effective and have better
outcomes. Open communication is the key element which is more effective while making any
decision. This allows to put views of every team member which allows to get better and effective
respond from the team member for performing better output.
It is also recommended that team leader should ensure that every team member are giving their
best while performing task and should get support when needed. This can be achieved when
there is open communication within every individual of team. When team member are free form
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any problem or conflict then they are able to deliver their best while performing in the team this
can also help to get better positive outcomes as team for achieving the team goal (Wang, 2018).
CONCLUSION
From the above study it has been concluded that leadership skills are very important in
the every workplace organization and to manage the effective team working the key skills and
roles or value of the leadership are recognize the skills and capabilities, leaders create positive
work cultures, envision a desired future, quality improvement and innovation, positive cultural
development etc. in context to the development of the effective health and social care team the
most important theoretical model is model of six characteristics development, this describe the
key steps and aspects of the health care team development, such recognition, membership,
support for change, maturity, participation, problem solving. The five team development stages
which should be followed by the team leader are forming, storming, norming, performing, and
adjourning. There are the different types of the leadership styles which must be consider by the
leaders such as participative, autocratic etc. One of the most important recommendation for the
communication between team members to support team development is listening to the
employees and task them fro their input. Another recommendation are having an open-door
policy, builds trust, use project management software for more transparency, be open to
feedback.
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Effective health care teams: a model of six characteristics developed from shared perceptions,
2005, [Online] Available through: <https://pubmed.ncbi.nlm.nih.gov/16076597/>
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