This document discusses the role of leadership in leading teams in health and social care. It examines the value of using theoretical models to build a successful team, explains the stages of team development and the leadership style at each stage, and provides recommendations for open communication between team members to support team development.
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Leading teams in health and social care
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Table of Contents Contents INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 Examinethe role of leadership in leading teams....................................................................1 Analysethe value of using theoretical models relevant to when building a successful team.4 Explainthe stages of team development and the leadership style at each stage to achieve a successful project outcome.....................................................................................................7 Provide recommendationsfor open communication between team members to support team development...........................................................................................................................9 CONCLUSION..............................................................................................................................11 REFERENCES..............................................................................................................................12
INTRODUCTION Leading Teams in Health and Social Care is described with the support of leadership under which varied behaviour of all individual is considerate that is used to direct and for sharing a common goal to reach towards standardised objectives. In this different initiatives is taken by which patient care and its treatment level get improvised and advanced along with this better outcome is achieved in terms of health and social care. The health provision is based on team services in which individual, team or a communities get collaborate (Best and Williams, 2019). In this leadership play an essential role within the health care as it continuously provide higher quality, safety and compassionate about care which is always be in priority for service provider. In this continuous development of knowledge, information, abilities and skills of a healthcare individual by which they provide better care to patient by which overall experience is enhanced. The report below is based on the case study of Hannah that really enjoy to manage a team as by motivating different team members as per based on its roles. In order to make detailed analysis and deep insight as well as understanding about leadership. As Hannah is initially started working at a nursery nurse, and as after witnessing care and compassion she provide stoke to its family member thus decided to work as a social care. In support of this project role of leadership in terms of leading team, analysis of framework and theoretical model in order to build successful team, stages of team development and leadership style that is used to achieve successful outcome is considerate. In addition few recommendations also induced by which open communication in between team and its development is supported. MAIN BODY Examinethe role of leadership in leading teams. Hannah is an individual who wants to start work as a domiciliary care worker within an small family owned business and to become a head of care services it required that managerial roles are progressed so that productive outcome is achieved in effective and efficient manner. As she never get studied about leadership and management but always be excited to know more about these aspect by which effective designing and planning is provided within new facility. In this 30 other individual get in dementia as a specialist dementia suite and in addition to this there is about 49 extra apartments that provide care to patients (Bunn and et. al., 2018). Furthermore Hannah also get works closely with architects in which different trades people get recruited as in 1
terms of wider range of need that is provided to the staff as include administered, career, maintenance, reception, catering and domestic. In addition Hannah also get involved different roles as of managing a team that is registered by managers as they are supported by its own services, better support as a chief executive officer by which working get directed directly as by sharing and hosting of various services. Moreover, Hannah also get worked with CQC and other local authorities that ensure to provide all its services are compliant by which meeting up of regulatory standards is processed with perfection (Cable and Graham, 2018). It also assists to make better dealing within the complaints and compliments that is completely processed in relation to the care and with operational services.Inthisdevelopmentoftrainingstrategiesandtrainingresourcesisaddressed progressively in relation to an organisation. To make effectual and clear understanding about leadership is always be necessary as it execute transparent vision and mission that offer appropriate guidance to each member of team by which fulfilling of roles and regulations is always get ensure that its effectiveness remain higher by which all the respondent workers get motivated and encourage so that strong and positive impact on performance and productivity is addressed in successful and systematic manner. A team leader always get oversees by which overall operation and functions get provide adequate instruction and guidance as by involving manager or supervisor, strategist, communicator, organiser and goal setter by which strong level of determinant is induced. Leader is plays various responsibilities and it are as briefly explained below as: Couch team members: It induces effectiveness within which couching as well as achievement of gaols and target is induced necessarily by which skills and abilities also get enhanced. The couching basically get involves as of development of team members under which performance, demonstration and offering of feedback under which expected and desired ethics of work is enhanced (Christensen, Wilson and Edelman, 2018). In this all the member of a team get adequate development as in this appropriate instruction is provided by which skills and abilities both get enlarged and developed in systematic manner. For example, Hannah sales its working standards under which each team members get worked in clear mode by which leadership characteristic get advanced. It promotes collective efforts by which alternative efforts and ways get induced through which balanced level of improvisation is induced in terms of selling and offering health care. 2
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Development of team strength and improve weaknesses:It is a responsibilities and roles that is played by a team leader by which each individual strength is enhanced and weakness get overcome by providing adequate training and development. It is also being used to motivate and delegate suitable task through which priority based understanding is developed by which all its essential areas that is required to develop is enhanced. For instance, Hannah make sure that its team members make adequate planning so that all the loopholes get overcomes by which long term awareness and credibility is enhanced in support of budgeting. For this Hannah also pay suitable request by which overall skills, abilities, experience, knowledge and its abilities get advanced and it excel long term success and development with better smoothness and flexibility. Identification of gaols and evaluation of team progress: It is a measure factor that is based on success and its identification by which higher amount of modification is addressed in productive manner (de Graaf and et. al., 2020). It is necessary that each and every goal gets evaluated by which determinant measurement is inducing that prevent all individual from miscommunication. It is required that strong level of interaction is processed through which long term connectivity and transparency is induced that is required while working or by providing clear path so that all care service provide make sure that balanced level of treatment is offered to patient. For example, Hannah make sure that its management must create higher level of advancement under which on boarding and on time training is offered to each individual by which balance level of clarity is addressed within new trainee. In this every activity and ability of itscompletionisperformedunderestablisheddeadlinessothatworkingexpectationsis improvised. Resolving conflicts: As in a health and social care aspect different individual who is having different working traits, personality and motivation get worked all together. In this team leader make sure that collective responsibility is addressed in which possible outcome is arise as by setting up of various assigning task and activities (Field and Brown, 2019). In this clear level of conflicts get resolved as before escalation in which working insight is managed and controlled by a leader. It also assist to meet conferring by which better level of opportunities is offered in which effective solution is offered. For instance, Hannah begin to feel supreme delegation in which task and care is offered with easier by which meeting up of standardised objectives is attained so that valuable ending is resulted and goals also get completed in timely frame. 3
In order to motivate the team Hannah make sure that all individual is having better level of clarity about technicalities and functions. In this she make sure that verbal and non verbal communication skills is developed by which effective, clear and directive information is induced. The organisational skills is developed by which multiple team working is monitored so that working skills and its capabilities is enhanced by which ability to delegate also get induced so that higher trust and belief is introduced (Harris and White, 2018). In addition sustained level of integrity is examined by which likely information is appreciated and respected with sufficiency. Analysethe value of using theoretical models relevant to when building a successful team. The leadership theories is basically a discipline that maintain clear focus towards making of successful leaders in which direct concentration is attained as per specification in which trait and behaviour of leader is estimated with transparency. In this case per association of case study different leadership theories are models are used that is as briefly explained below as” Great man theory of leadership: It is a style of leadership in which that defines that it is a quality which is presented inborn within an individuals. It assert a leader that they have special quality in its behaviour and it is as charming, commanding personality, persuasiveness, higher levelofintuition,intelligence,judgement,courage,actionandtaskorientationand aggressiveness that tough a formal biases of learning. It defines qualities that are carried out within genes as some are in-born as it is inherited with family. It induces natural qualities that is used to attain greatness that is divine and it is contented towards inherent which is endowed to skills and trait of leadership (Hurley and Linsley, 2018). These are the leader those are not trained or get acquired these skills from their lives as it is naturally presented as in terms of autonomy, personality, physiological by which common moral and commitment is induced with perfection. It introduce instinctive urge by which greatness is achieved so that higher success is attained in relation to support, solace and inspiration. It is also be dependent on some facts that is as explained below as: Leaders are god gifted in terms of mankind and analysed as a divinity and it is directly get attributes towards actions. It is not possible for everyone as it only get aspire who has attain greatness. It is an inborn style that is necessary and also be sufficient by which they get easily influence others and become an individual who is followed by others. 4
The quality of a leader is completely independent on different variables that processed with the demand of socioeconomic as no one can influence emergence and effectiveness of a leader. It is somehow be similar to divine of right that is subjected to hereditary basis and it is legitimise by god itself. On the basis of case study Hannah believes that the action and quality of a leader is used to inspire others as without inducing training and tutelage that is inexplicable in term of genetic theory (Jones and et. al., 2020). In this theory there is no scientific as well as empirical validity is speculated and it is a biggest weakness of this theory. Thus it is not rejected in relation to modern theory and it is due to different factors that are as briefly defined below as: A leadership quality gets developed as per the gaining and advancing of qualities as there is nothing that is inborn. It is completely an imaginable quality that leader has inherent quality and skills as it is freak so that its availability is also be negligible and unreliable. Leaders are those who influence others working and it is only get sharpen as per gaining of knowledge, exposure and training. The leadership qualities are not only sufficient to achieve standardised goals and target as it only get changes as per developed situations and it is considered as emergence and efficiency. Situational leadership theories:It is a theory or a style that is selected and induced by right individual or at right place. In this leader get provide adequate guidance on the basis of need and requirement of condition (Kim and Beehr, 2020). In thisHouse’s Path goal theoryis considerate that provide better level of comprehend in which adequate motivation is followed and based on various assumptions that is as explained below as: In an individual put more efforts than certain goals are achieved and it is define under expectancy. If a goal is achieved that certain rewards is offered that comes under instrumentality. As per consideration of reward higher value is considered and it defines within valance. The Hannah is able to provide better allowance by which adequate level of assurance is offered and expected that make difference between each leader and for this guidance and help is assisted on the basis of situation. It also used to play effectual role in which achievability of success and development is increases and along with this various styles are considerate that is as explained below as: 5
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Directive: It this leader provides authoritative direction as by making clear communication so that range of knowledge and its experiences get enhanced. Achievement oriented: It is a style of leader through which working expectation is getting increasesasbytakingcertainchallengesbywhichadequatelevelofconfidenceand encouragement is offered on the basis of its ability and rate of achievement. Participative: It is a style of leadership that is usually got considerate on the basis of idea generation and rate of listening under which rate of credibility is advances. Supportive: It is a style that is used by Hannah to offer participative concern by which rate of willingness and need both get advanced with clarity (Kuldova and Quinn, 2018). In this working ability and capability of Hannah is induced with effectiveness so that dependency and rate of complexity is reduced in effectual basis. Thus on the basis of these leadership theoryPath gaols leadership theoryis used as per concern of case study. As it assists to make better training and guidance as per suitability of condition so that rate of effectiveness is managed and controlled systematically. It is best suited as within this Hannah is able to guide and instruct other so that ability to provide social and health care is promoted in constrained mode. Motivation is a process that is used to guide, initiate and maintain behaviour of task and goal oriented. For this as per concern of this caseindividual approaches of motivationis used that is as illustrated below as: Reward and incentives: It is an approach through which Hannah offered various rewards to the team members as on the basis of their working performance and productivity (Launer, 2018). It is also be based on actions and task that is performed by an individual so that they get motivated as rewards might be in terms of monetary or non-monetary as like recognition. Achievement: It is an aspect under which Hannah provide better level of appreciation in form of achievement such as award, public recognition, triumph and milestone by which rate of competency among workers also get enhanced. Growth: It is a form under which individual get certain path to fulfil its dreams by which better level of clarity and powerful impact is induced with perfection. 6
Explainthe stages of team development and the leadership style at each stage to achieve a successful project outcome. Team development is basically forming, storming, norming and performing through which sustained level of changes is altered by which inevitable growth is measured with perfection. Tuckman Theory:It is a theory that consists of various stages by which balanced level of leadership is attained and it is started with directing, moving, coaching, participating and finishing of various aspects in concern of delegation and it is as briefly illustrate below as: Forming: It is an initial stage of team development in which Hannah make sure that better and clear orientation is induced that overly pleasant and pleasure with higher excitement. In this all the team members’ skills, background, experience and interest is estimated by which projection of goals is processed under timeline (Maguire and et. al., 2018). It assists each individual to process its roles and responsibilities by which productiveness is increases on repetitive mode. Storming: In this sustained relationship is developed as by enhancing better awareness in which each characteristic is increases. It is required that all the team members get connect with each other so that information is flowed with flawless and perfection. It might that some personalities get clash but that disagreements is resolved by measuring overall standards and higher outcome is attained. Norming: It is a stage in which Hannah get notice the strength of each individual and appraise them so that cohesiveness is increases. In this knowledge and information is admired in which each other opinion is considered by which rate of conflictions is reduced and probability of attaining clarity and transparency among working is increases. Performing: It is a last stage of team development in which all the members of team get confident, familiar and motivated so that their work is operated and completed with higher suitability (Martin and Manley, 2018). It enhances the driving aspect by which strive to overcome from redundancy and complexity is reduced is enhanced. Adjourning: In this stage of team development various mourning is processed so that sustained growth in terms of knowledge, skills, abilities, experience, and capabilities is advances and improvises. Thus ability of Hannah is enhances by which they get offer better social and health care to its patients or the individual who has better need and requirement of it. 7
Communication is a process that is essential for all the individual as within this ability to transfer and received information and data is increases. It is more importance as it brings the entire team member closer and together so that each function and operation is completed by taking managerial actions. Hannah make appropriate usage of communication through which information gap is reduced and flow of information and its level of understanding is increases successfully. In this working environment is promoted within which empathy, action and confidence is increases that promote professionalism is sustained mode (Moule, 2020). There are different types of communication that is processed by Hannah as like verbal, written, oral, non- verbal, face to face and visual communication. There are few barrier of effective communication and that is as explained below as: Dissatisfaction of job:It is barrier in which individual loss its interest towards job in which less likely interaction is processed by both receiving and giving ends. In this mindset is a change by which it makes difficult for individual to get connecting with organisation. Inabilityto listen others: It actuallypromotesactivelistening thatis essentialfor communication as in this level of engagement is affected by which individual perception also gets varied. Lack of trust and transparency: It is more difficult for an individual to get connect as with this it is difficult to believe by individual in which process of working become difficult and tough as well. There are different skills that are required to build an effective and successful team and it is as described below as: ď‚·Communication skills: It is necessary skills that are required to deal with customers by which ability to express ideas and thinking is enhanced (Pieters, Kedde and Bender, 2018). ď‚·Relationship building: It is required that each individual has effectual relationship with other by which productive surround is created and developed. In these valuable changes is induced such as removal of conflict, negotiation, assertiveness by which facial expression and body gesture is enhanced. The difference between management and leadership team is as explained below as: BasisManagement teamLeadership team AttitudeItisapracticeinwhichimpersonaland passive relation is developed along with this The leader induce active outlook of team by which better response is induce through which 8
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goalsanddevelopmentisattainedwith perfection. workingexpectationisprocessedwith effectiveness. ConceptionManager get negotiate and balance between various working aspect and make sure that work is completed in timely frame (Roth and Reichert, 2019). Leader get influence other and ensure that rate of opportunities is developed in systematic manner. Provide recommendationsfor open communication between team members to support team development Openandeffectivecommunicationinduceshighereffectivenesswithintheteam individual’sbywhichclearlearninganddevelopmentisprocessedthroughwhichclear understanding is processed and in this goals and requirement is enhanced with productiveness. In is applied by Hannah within a team and an organisation as well and that is described below as: Open meetings: It is an easier way to get communicate with team mates by which working passion and its feeling is enhanced. In is processed within team through which each individual is free to present its belief and understanding in front of others by which better outcome is attained. Emails: It is an official belief that is processed with support of communication by which ability to pass clear message within team is increases with sufficiency. Create a receptive atmosphere: In order to make clear communication it is required that receptive surround is developed in which overall costing is managed that enhance intensiveness in which working efficiency is increases (Sharp and et. al., 2018). Open communication in between leader and team members is getting supported by team development within health and social care and that is as explained below as: ItisrequiredthatHannahmakesurethatcleardirectionisofferedbywhich encouragement and clarity among goals and its objective is accomplished with perfection. It assists to make higher level of clarity under which achievement of success and growth is attained with better flexibility. To make open communication listening and understanding of everyone prospect is essential by which message is processed so that valuable changes is addressed in effective and efficient manner. 9
ď‚·Hannah make sure that define role is assembled in which skills and abilities is enhanced by which detail and task oriented capabilities is addressed (Thomas and Forrester-Jones, 2019). It enhances the possibilities so that strong change and improvisation is induced as per matching of effective accountability and accessibility. Emotional intelligencedefines an ability to use, manage and understand the working emotions in positive manner. It reduces the stress and emphasis level of interaction by which probability to cope over challenges is increases. It has significant impact on team as everyone shares clear goals so that ability to manage situation is attained with perfection. As per concern of case study toresolve the conflictsHannah make use of avoiding accommodating strategywithin which every task is managed and controlled with higher attractiveness. In this both internal and external factors get affected as per concern of internal employee relation is managed and for external basis customers, CQC, local authorities and its relations get controlled by which long term sustainability is attained with better sufficiency. The staff care is always being expected and it is performed with concern of consideration, conciseness, clarity, correctness, coherence and confidence. It is not presented within case study butitencouragedwithprospectofworkingefficiencyso thatrateofattentivenessand attractiveness is enhanced (Zierler and et. al., 2018). In this strong leader make sure that staff follows all rules and regulations as per concern of various characteristic such as integrity, communication, influence and empathy. 10
CONCLUSION It has been concluded from above report that leadership is a trait and quality that is differ as individual to individual. It also being used to motivate, encourage and influence the working style and behaviour of other so that rate of productiveness is managed and controlled with perfection and better sufficiency. In relation to provide better health and social care various role of leadership is play that is used to maintain higher lead within working standards of a team. It promotes the higher level of confidence in which ability to attain higher goals is established with perfection. In addition to this different theoretical model of leadership is used under which Path goals theory is best suited as per concern of case study as in this ability to provide better clarity and path by which task is accomplished with perfection is increases in better mode. Moreover, team development and its stages are considerate by which capability to attain successful outcome is achieved in timely frame. At last it is also be required that open level communication is processed in between the team members and its development by which accomplishment of both short and long term goals and target become easier and flexible. 11
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