Learning and Development Theories, Models and Practices
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This report discusses the importance of learning and development in organizations, including theories, models, and practices for improving employee skills and productivity. It covers the Kolb's learning cycle, 4MAT learning model, behaviourism learning theory, individual and group learning practices, and more.
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LEARNING AND DEVELOPMENT
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Table of Contents Learning development theories, models and practices...........................................................3 MAIN BODY...................................................................................................................................3 Learning Model......................................................................................................................3 Kolb's learning cycle:...........................................................................................................3 4MAT Learning model.........................................................................................................4 Learning Theories............................................................................................................................5 Behaviourism learning theory.............................................................................................6 Learning practices............................................................................................................................7 Individual learning...............................................................................................................7 Group learning......................................................................................................................7 CONCLUSION................................................................................................................................7 References:.......................................................................................................................................9
INTRODUCTION Organizational learning can be defined as a continuous process of transferring knowledge in an organization to improve itself with time by gaining experience. On the other hand, Organizational development is a planned approach that an organization follow to change the culture for better by utilizing resources, technology and researchappropriately. Learning and development plays an important role in an organization as it helps the companies to improve the productivity of its employees by proper training(Asino and Giacumo,2019). The organization must adopt learning theories and practices to improve the skills of their employees so that they can work in a efficient manner for better productivity and development. The report outlines the importance of learning and development in an organization and also discuss about the learning theories and models to improve the employees knowledge and skills. MAIN BODY Importance of organizational learning and development Learning and development plays an important role in an organization because it helps in motivating their employees by proper training and development. To grow in this competitive market organization needs to train their employees for better productivity and development. Learning helps the organization in improving all the employees and their performance. Learning and development means providing training to the employees of the company to improve their work efficiency and also helps to develop new skills and knowledge (Zajda, 2021). Training and development is the most important factor in the process of learning. To adapt new changes the company needs to identify the needs and wants of their employees to access the level of performance to provide training. By developing new skills and knowledge the employees become efficient and productive towards their work which results in increasing sales of an organization.Thereareseveraltechniquesthatorganizationsmustusetoimprovethe performance of their employees by learning and development which are explained below: Companies must focus on developing knowledge and skills by training and development to strengthen their employees to work efficiently and productively. Skilled employees are more beneficial for the company as they perform their job with more accuracy. 1
With proper training and development provided by the companies, helps the employees in gaining high job satisfaction because these programs enables them to learn skills that are needed in their field. Regulartraininganddevelopmentenhancestheprocessoflearningbetweenthe employees to improve their productivity that is fruitful for the development of the overall organization and its success(Willett, 2018). Learning and development helps the employees to align their performance for achieving the desired goals of the organization. Importance of organisational learning Organisationallearningmeanscreatinganddevelopingskillsinordertoregain knowledge which contributes in increasing the productivity and efficiency of their employees. Learning is a continuous process in a life of an individual because it helps in developing new skills and ideas. Organizational learning contributes in the process of providing training to their employees to retain knowledge and skills to learn something new and apply that knowledge within the organization. It is important for the company to ensure that the knowledge obtained from the process of learning is retained within the company. Learning enhances the ability of employees to adapt with the changing dynamic environment for improving performance. The main purpose of learning is to understand new concepts, skills and values to create a positive working culture for employees. Organisational learning theory means to study the corporate designs and structure of the organization to improve the working nature. Thus, Organizational learning is based on the concept of creation, retention and knowledge transfer in an organization to strengthen it as a whole (Clark, 2018). Importance of organizational development Organizational development is a process of utilising organizational resources in an efficient manner to enhance the productivity of the organization. Organizational development studies the behavioural pattern of people to understand their knowledge potential. It enables the employees to solve problems within the organization and also helps in analysing efficient ways to do the work. It also helps the companies in identifying their strengths and weaknesses to improve the areas where change is needed. The main objective of organizational development is to enable the 2
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organization to adapt to the dynamic changes that occurs in the market.The importance of organization development can be defined as follows: By emphasising on effective communication, it helps the organization in motivating their employees to work effectively to gain success. It helps in the development of employees by providing effective training for learning new skills which will improve their work process and knowledge (Partington and et. al., 2021). Successful employees are responsible for improved innovation and productivity. Because of new innovative ideas the employees show more efficiency in the work performed which enables them in increasing profits. So organizational development is a key factor used by organization to increase their profits by enabling the employees to work efficiently and effectively. Learning development theories, models and practices Learning is a process of developing new skills and ideas which helps in improving the working style of an employee in the organization. Learning simply means acquiring knowledge through experience and study of certain topics related to the field of expertise. Learning is essential for both personal and professional career which help them in understanding things in better way. It encourages individuals to improve their skills in order to increase their efficiency in the workplace. There are several learning methods that companies adopt to improve the learning of their employees: MAIN BODY Learning Model Kolb's learning cycle: The Kolb's learning cycle is formulated by the David Kolb in 1984. The learning cycle is consisting of the four stages that define what people have learn from their respective experience. The four stages of this learning cycle are continuous in nature that helps the organisations to improvise the learning and development in their employees on the regular basis as the never ending process of the company(MacBlain,2021). The discussion of the four stages of the Kolb's learning cycle is discussed below: 3
Concrete Experience This is the first phase of learning model that is useful in defining the fact that person learn from their past experiences as well as from their current activities. In this stage of learning cycle, the individuals involve themselves into a certain activity that helps them to improve their learning experience. For example, in Tesco at this stage employees like to participate in group tasks which are useful in improving personal skills and along with that encourage the team spirit between members that foster peer to peer learning and development. Reflective Observation This is the next stage of the learning cycle in which people begin evaluating their own strengths and weaknesses by reviewing their experience. This means personal analysis is very essential for the people to effectively go through this stage. For this stage it is very important to enhance their effective communication skills as this will help a person in building the strong interaction with the other team members. For example in Tesco plc, employees evaluate themselves through the formative and summative feedback that is given by their colleagues and superiors. Abstract Conceptualisation This is the third stage of the learning cycle in which employees of the organisation are given with the opportunities to share about their previous experiences with other people in the team and also to develop the talent on which they have some assumptions. For example, employees of the Tesco plc articulate some innovations and innovative ideas to implement with their current practices(Ford and et. al., 2020). Active experimentation The last stage of the learning cycle in which the person after gaining the information and experience participates again in the team activities to implement the new learning experienced and gained in the previous journey.For example, in Tesco the employees start implementing their learning through development of action plans and also to improve their talent for the future projects. 4MAT Learning model This is another learning model introduced by the Bernice McCarthy in 1980 with the motto to have dynamic and engaging learning. This theory of learning help the organisations in providing the highly engaging and informative learning programmes for their employees. This model of 4
learning is extended version of the previous learning cycle that is Kolb's learning cycle. In this learning cycle there are four stages that define the different learning style i.e. dynamic, imaginative, and analytical and common sense. This learning model is comprised of two concepts i.e. processing and perceiving. The first concept processing basically ranges from the reflection to the actions.Whereas the processing starts from direct experience to abstract conceptualization. The four learning stages of this model are discussed below: WHY? In this stage the key role is played by the instructor in which they have to build links and connection with the provided information and data with the employees in order to grab their attention. This learning model mainly aims on the motto behind the learning programmes. For example, In Marks and Spencer during this stage the manager of the company aims to convey the message regarding the training programmes and activities to their employees. WHAT? The second stage in which the instructor has a duty to deliver the relevant and appropriate information thatis crucial for the learners to understand(Clark,2018). For this the instructors provide them with facts and figures, theories related to learning activities they will perform. For example Marks and Spencer at this stage ask manager to provide clear information about the training programme and what is taught in that to employee’s better understanding. HOW? This is the next stage in which learners play crucial role as in this they will be executing their above learning and experience from training programme into practical situation. For example employees of Marks and Spencer will be attending training sessions to improve their desired skills and then implement them into their daily work and future projects. WHAT IF? This is the ending stage of the learning cycle where learner can ask what else? Or what next?. For example the employees of the Marks and Spencer ask their supervisors and mentors for feedbacks and future growth and development programmes in order to know what new skills they could develop. Learning Theories These theories are defined as the process that describes how a learner gather, process and retain the collected information while attending some learning and training sessions. The learning 5
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theories are useful in exploring the fact whether knowledge and reality could be recognised into a learner or by some outside observation. There are different learning theories i.e. Cognitive, Behaviourism, humanism and many more. Below is the discussion of some key learning theories: Behaviourism learning theory This respective learning theory assists the companies in recognising the behaviour of the employees on the basis of situation or surroundings in which they perform (Akhigbe,2018). It helps in determining that how a person at the workplace gets influenced or enhance their skills from the external forces in comparison to the internal factors. The theory is useful to mangers in motivating the employees to perform with productivity and also to enhance the skills that help them in accomplishing the organisational and personal desired goals. For example: in Tesla the manager transfer their experience and knowledge to their subordinates and ask them to grab and understand this knowledge for better working in every such situation. In this learning theory the supervisors of Tesla serve the employees with positive feedbacks that motivate the employees and help them in determining their effectiveness. Thus, in this theory the motivation plays a vital role from supervisors that help the employees to perform best of their performance. In this employees that receive negative feedbacks perform less productively due to lack of motivation. Humanism Learning theory Humanistic learning theory is also called as Humanism which mainly focus on certain human abilities which involves personal growth, creativity and choices. It explains that learners could discover their own objectives and should possess some choices thatthey want to learn in their life. There are various principles which are included in this learning theory that could result in self-actualisation. According to this theory choices are considered as central of humanistic learning which states that learners could make choices that could range from their daily activities to future goals. For instance in Sainsbury, manager focus on providing training and development programmes according to choices of employees. This helps the respective company in grabbing attention of employees and enhancing their engagement to learn something new according to their desire (Rao, 2018). This learning approach provide an opportunity to employees to self- evaluate themselves which further helps them in improving their personalities that could assist them in performing more productively and effectively in future. 6
Learning practices These are the learning approaches or methods used by several organisations for the skill development of their employees and also to train them for better efficiency in work. These practices help organisations in making the employees aware of their learning patterns and strategies which they must recognise and grab to become more productive. Some key learning practices are discussed below: Individual learning A form of learning approach that is in context of just one person in which the focus is on learning new skills and capabilities that help a person to enhance their performance (Watkins, and Kim, 2018). For example, if the employee of Marks and Spencer has gain some new skill or ability, it must be shared with peers so that peer to peer learning can be fostered. But, this method of learning is limited to individual which means if a person switches a job they skills move with them. With the assistance of individual learning a person gets freedom to learn skills as per their wants, this is useful in grabbing new opportunities in future for career growth. Group learning This learning practice is focused on organising training and development programmes for employees and employers of the organisations. At the time of this learning practice bundle of people learn together a new set of skills which help them in team working and peer to peer learning which enhance the productivity (Janežič,Dimovski, and Hodošček, 2018). For example, in Tesco PLC the manger organise several training sessions for the employees to seek self esteem and actualization which improves their skills and capabilities. Such motivation delivered by Tesco in form of learning assist the company to reach their organisational objectives more smoothly. Moreover, a group learning practice allows the company to train large group of people together to attain their desired organisational goals and objectives which save time and money as well. This also provides the company with competitive edge in market as the employee will be working with more motivation and dedication. CONCLUSION From the following study it is understood that organisations must execute learning and development programmes so that they could foster the capabilities of their employees. In an 7
organisation, organisational learning and development plays vital role in retaining knowledge and skills and also develop new skills thereby creating employee engagement. The learning models are helpful in enhancing the learning abilities of the individuals and help in recognising the learner’s experience. Thus, it is evaluated in the end that companies should conduct some training and development programmes to train the employees and also to provide them with opportunities to develop their desired skills. 8
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References: Books and Journals Akhigbe, T., 2018. Cognitive-behaviorism and experientialism in emergency medicine training: fromtheorytopracticeinateachinghospital.InternationalJournalofMedical Reviews,5(3), pp.87-89. Asino, T.I. and Giacumo, L., 2019. Culture and Global Workplace Learning: Foundations of Cross‐Cultural Design Theories and Models.The Wiley Handbook of Global Workplace Learning, pp.395-412. Clark, K.R., 2018. Learning theories: behaviorism.Radiologic technology,90(2), pp.172-175. Clark, K.R., 2018. Learning theories: constructivism.Radiologic Technology,90(2), pp.180-182. Ford, T.G and et. al., 2020. Understanding district support for leader development and success in the accountability era: A review of the literature using social-cognitive theories of motivation.Review of Educational Research,90(2), pp.264-307. Janežič, M., Dimovski, V. and Hodošček, M., 2018. Modeling a learning organization using a molecular network framework.Computers & Education,118, pp.56-69. MacBlain, S., 2021.Learning theories for early years practice. Sage. Partington, M and et. al., 2021. An Investigation Into Coach Developers’ Theories in Practice, Learning,andDevelopmentonaContinuingProfessionalDevelopment Course.International Sport Coaching Journal,1(aop), pp.1-9. Rao, X., 2018. Learning Theories that Impact English Teaching and Learning. InUniversity English for Academic Purposes in China(pp. 21-39). Springer, Singapore. Watkins, K.E. and Kim, K., 2018. Current status and promising directions for research on the learning organization.Human Resource Development Quarterly,29(1), pp.15-29. Willett,R.,2018.Learningthroughmakinginpubliclibraries:Theories,practices,and tensions.Learning, Media and Technology,43(3), pp.250-262. Zajda, J., 2021. Current Research of Theories and Models of Intelligence Globally.Globalisation and Education Reforms, pp.71-89. 9