Knowledge, Skills and Behavior for HR Professionals

Contents
INTRODUCTION.......................................................................................................................................4
TASK 1.......................................................................................................................................................4
P1 Evaluate knowledge, skills and behavior needed by an HR professional...........................................4
P2 Personal skills audit to identify appropriate knowledge , skills and behaviors for developing a plan
of given job role......................................................................................................................................5
TASK 2.......................................................................................................................................................7
P3 Difference between organisational and individual learning in training and development...................7
P4 Analysis on need for continuous learning and professional and development to drive sustainable
business performance..............................................................................................................................9
Continuous learning:...................................................................................................................................9
Competence leads to confidence: Working with professional helps to improve assessment practices.
This will enhance the contribution level of an individual skills, knowledge towards the organisation and
strengthen practices...............................................................................................................................10
Honey and Mumford Theory of Learning:................................................................................................10
TASK 3.....................................................................................................................................................10
P5 Understanding of HPW in contribution to employee’s engagement and competitive advantage in
specific organizational situations...........................................................................................................10
TASK 4.....................................................................................................................................................11
P6 Different approaches of performance management with specific examples.....................................11
CONCLUSION.........................................................................................................................................13

INTRODUCTION
To achieve desired targets, it is important for every organization to develop their working
staff and team members. This will enhance the working ability of employees which will results
in higher productivity in business (Amabile, 2012). For developing workers, efficient policies
and schemes are needed. This term developing team, individual and organization is cross linked
because an employee’s development results in growth of company. The present assignment is
written in the context of Whirlpool which is an American based corporation and deals with
electronic appliances. Whirlpool’s headquarter is at Michigan, US. This research involves about
behavior, knowledge and skills that a HR professional must have to promote productivity in firm.
Importance of learning related with organizational, individual, training and development is
mentioned. Also, merits of performance management are discussed.
TASK 1
P1 Evaluate knowledge, skills and behavior needed by an HR professional.
Every company needs a hard working and properly trained employees to conduct their
business operations. This results in increased efficiency and required professionalism in working
spirit of workers. To gain profits in business, capabilities of workers needs to be focused. In
context of Whirlpool, HR professional must include appropriate knowledge, behavior and skill to
maintain the working environment appropriately. Needed abilities are defined as follow:
Knowledge: To manage a business properly, it is must for a firm to recruit those workers
which posses’ sufficient knowledge regarding several fields (Berry, 2011). Appropriate
knowledge helps in resolving issues in a quick way. In the case of Whirlpool, HR manager must
be efficient in these aspects:
 Contract law: Every organization needs to sign several contracts while conducting their
business operations. For manager of a firm, it is vital to have knowledge regarding
different laws. HR manager of Whirlpool must incorporate knowledge regarding contract
basis and breach of contract & Lawsuits. Clarity of laws will results in the ease of
working and issues related with these aspects will be solved in a fast way.