Learning Management: Case Study Analysis and Partnership Agreement Report

This report focuses on strategic partnership in the context of Sim’s hardware. Various aspects of partnership have been discussed in the paper. It has been observed that partnership is the key of attaining immense success from business as it supports in effective resources and thereby strengthen utmost value of business.

Running head: LEARNING MANAGEMENT
Learning Management
Name of the student:
Name of the university:
Author note:

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Table of Contents
Formative Assessment Task 1- Case study analysis:.................................................................4
Formative Assessment task 2- Report on partnership agreement with other company:............9
Executive Summary:..............................................................................................................9
a) Introduction of Sim’s hardware:......................................................................................10
b) Partnership program plan:................................................................................................10
1. Relevant organisational policies and procedures:........................................................10
2. Relevant legislative framework, required for making partnership:.............................10
3. Type of partnership, required to engage the partner:...................................................11
4. Resource requirement to accomplish the partnership plan:.........................................12
5. System of reporting the result of partnership:..............................................................12
c) A detailed partnership agreement:...................................................................................13
1. Outcomes, to be achieved from the partnership:..........................................................13
2. Ways of conducing ongoing partnership with the partner company:..........................13
3. Communication solution to engage the partner company:...........................................14
d) Media campaign for advertising new joint venture:........................................................14
e) Ways of establishing positive collaborative relationship within Sim’s hardware:..........14
1. Process of creating positive culture:............................................................................14
2. Methods of resolving conflict:.....................................................................................15
3. Planning for organising work activities:......................................................................15
4. Methods for encouraging staffs to strengthen personal competency:..........................16
5. Approaches to empower the staffs to develop their way of working:..........................16
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6. Feedback process for working environment:...............................................................17
e) Conclusion:......................................................................................................................17
Summative Assessment task 4- Written test............................................................................18
References:...............................................................................................................................23
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Formative Assessment Task 1- Case study analysis:
1. Identifying three ways of demonstrating high standard of personal performance in
an organisation?
Personal performance and conduct play a major role in strengthening organisational
productivity, which is very much needed to attain competitive advantage (Firsov et al.
2019). The ways, through which high standard of personal performance can be
demonstrated are as follows:
 Consultation with the stakeholders in decision making process. It is important to
ensure that their perceptions are incorporated in final decision.
 Showing respectful attitude to the stakeholders at the time of communicating with
them.
 Empowering and encouraging the stakeholders to contribute their best towards
organisational success.
2. What actions can be taken to develop and implement effective communication
strategy for representing the organisation properly?
Implementing effective communication strategies is the key of promoting consistent
growth of business. The actions of implementing effective organisational communication
strategy include:
 Preparing and delivering presentation. This is the way, through which relevant
message and information can be communicated among both external and internal
stakeholders.
 Giving media interview is another major activity of developing robust
communication strategy. Through this way, the external stakeholders can be kept
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informed.
 Writing press release is also a major communication strategy. This is a written
statement, which is being widely used recently for the sake of offering a range of
information.
3. Why consultation with relevant individuals at the time of decision making is
important?
Consultative or collaborative decision making is the key matter of consideration among the
management of corporate entities. With the assistance of this collaborative decision
making, shared vision among the people can be created. The stakeholders can be
individual, group of people and institutions, who have significant role or interest in
decision making (Stadtler and Lin 2019). Making decision by involving the stakeholders
can have a firm impact on strengthening the fundamental value of decision, which is the
key of attaining long term success from business. By consulting with the stakeholders can
also help in resolving critical business related issues.
4. What strategies can be used to increase commitment among the staffs and
stakeholders to accomplish organisational objectives?
Both the employees and stakeholders are important factor in accomplishing organisational
objectives such as sales target, business goal and performance objective. Thus, it is
imperative to comprehensive strategy, in order to modify the attitude of the staffs and other
stakeholders (Artunç and Guinnane 2019). The strategies are:
 Ingratiation
This is a simple strategy, a company can use a motivated employee in terms of improving
the degree of dedication among the staffs and other stakeholders.
 Reward
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This is the most effective strategies to drive motivation among the staffs to perform their
assigned task with utmost efficiency. The companies should offer the employees and
stakeholders with both monetary and non-monetary rewards to generate commitment
among them.
5. Importance of professional engagement in an organisation.
Strong professional engagement plays a major role in creating positive image in an
organisation as the business image is entirely dependent on the perception among the staffs
and other human resources. Professional engagement is an effective way of creating a
strong network in the organisation and thus build a cordial professional relationship with
that of the stakeholders (Yurnalissa and Maria 2019). Through effective professional
engagement, the organisations become able to access wide ranges of resources, improve
the operational network and thereby accelerate the fundamental value of their business.
6. Outcomes that can establish with business partners.
Partnership can be considered as a circumstance, in which two parties make a business
agreement and thereby same liability and benefit. Effective partnership must involve a
formal agreement and learning system. The outcomes that can be established in the
partnership relationship include:
 Increasing the base of the customers
 Expanding the business in new domain
 Lowering excessive cost of operation
 Promoting the products through advertisement
 Increasing statistics of sales
 Accelerating the statistics of market share
7. Models of effective collaboration within partnership
Effective collation in partnership is very much needed in terms of ensuring cordial
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organisational communication. Collaborative consultation also supports in mitigating
fundamental issue of business. Models of effective collaboration include:
 Open days
This is the major model od effective collaboration. Through this way, an organisation can
allow their partner to visit their project (Cheong 2019). This policy paves the way for
people to raise issues and concern and thereby figure out possible solution.
 Polls
This is an online tool of ensuring effective collaboration within partnership. This is the way
of posting a range of questions among people and thereby understand their perceptions.
This is the way of getting consistent solution in a timely and cost effective manner.
8. Identifying the communication solution that are used to ensure collaborative
communities and partnership.
Shared planning and collective usage of resources are the key of cultivating collaborative
partnership. Cordial relationship in between the parties is the most significant factor to
ensure collaborative partnership. Communication solution for ensuring collaborative
partnership include:
 Conduction of meeting session regularly
 Making open line of communication
 Acknowledging different perception among people towards communication
 Clarifying the message among people
 Maintaining respectful and productive communication
 Considering multiple point of view
9. Reasons of initiating collaborative relationship in an organisation.
Collaborative communities or partnership is the key of satisfying identified needs by
building productivity of each of the organisation. This is the way, through which underlying
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value of business can also be amplified (Wynn and Jones 2019). The reasons behind shaping
collaborative relationship in an organisation are as follows:
 Exploring the opportunity to access new technology and execute it within business
process
 Acquiring economies of scale
 Attaining vertical integration and thereby extend the supply link that can cope up
with the environmental changes
 Business process restructuring and thereby improving organisational performance.
10. Process of creating positive culture in an organisation.
Collaborative relationship plays a major role in creating positive organisational culture,
which is very much needed to attain desired outcome from business. The process of
creating positive culture that can embrace collaboration are presented below:
 Encouraging the staffs to execute collaborative practice by accessing educational
resources.
 Acknowledge the co-workers, who give value to collaborative working. Some of
the influencing strategies can also be used in this context.
 Putting stress on the benefit of collaboration among the people, who execute this
practice. This can also act as a motivational factor for others.
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Formative Assessment task 2- Report on partnership agreement
with other company:
Executive Summary:
This reported focuses on strategic partnership in the context of Sim’s hardware. Various
aspects of partnership have been discussed in the paper. It has been observed that partnership
is the key of attaining immense success from business as it supports in effective resources
and thereby strengthen utmost value of business. This is the way, through which the
companies can also expand their business in new market.
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a) Introduction of Sim’s hardware:
Esquire (2019) commented that partnership is considered as an arrangement, through
which two or more parties enter into an agreement in order to satisfy their mutual interest and
resolve mutual risk. This report will put forth the discussion of partnership agreement in the
context of Sim’s hardware. This is one of the largest hardware retailer of Australia, operating
more than 100 stores throughout the country. This is the leading metal retailer throughout the
world, with more than 80 years of experience in the metal recycling industry. Now, the
company is aiming to develop their partnership program in order to gain access to new
market. This report highlight different aspects, which need to be considered by Sim’s
hardware in order to develop and carry out their partnership program successfully.
b) Partnership program plan:
1. Relevant organisational policies and procedures:
There are some of the major organisational policies, which needs to follow in terms of
developing effective partnership program. Relationship building is the key organisational
policy for developing partnership program. According to this policy, it is imperative for both
the partners to build commitment towards collaborative approaches, which is very much
needed to maintain cordial relationship between them (Ashraf, et al. 2019). Ensuring shared
decision making process is another vital policy of making partnership working. Access to
effective resources and appropriate management of equity are the key organisational policy of
launching partnership program. This is the way, through which fundamental value of
partnership can be accelerated (Reissner 2019).
2. Relevant legislative framework, required for making partnership:
Making effective partnership is a systematic approach, which needs to be implanted
under certain legal framework. As Sim’s hardware is aiming to make partnership in order to
get access of high end technological products, it is imperative for the higher authority of the
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company to ensure the fact that they are following all the legal requirements, which is the key
of carrying out effective collaborative partnership. Thus, the legal framework needs to be
incorporated in the planning process (Tipu 2019). The legal framework, which needs to be
followed in collaborative partnership are as follows:
 Intellectual property law in order to protect the intellectual property of both the
companies.
 Business and environment laws to carry out the joint venture in an environmental
friendly manner.
 Confidentiality Act
 Human rights
 State and federal legislative framework
3. Type of partnership, required to engage the partner:
In the context of Australia, there are two types of partnership, which include
general and limited partnership. It is important to note here that, the nature of business
plays a major role in terms of determining what kind of partnership is needed to be carried
out. In the general partnership, both the parties possess equal responsibility of managing the
internal functionality of business. In addition, both the parties also have unlimited liability to
debt and any kind of obligation, which may incur the business (Hooper and Potter 2019). On
the other hand, in the limited partnership, both the parties have limited liability of debt and
obligations. Being a hardware manufacturing company, it is imperative for Sim’s hardware to
form general partnership (van Hille et al. 2019).
In addition, there are certain statutory requirements, which Sim’s hardware needs
follow in order to make effective collaborative partnership. The statutory requirements
include:
 Organisational policies, procedures and standardise code of conduct
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 Certification under statutory licencing system
 Anti-discrimination policy
 Land management
4. Resource requirement to accomplish the partnership plan:
Effective resources are very much needed in terms of strengthening the value of
partnership. Thus, the resources must be allocated properly in order to accomplish the
fundamental objectives of partnership program (Braga et al. 2019). It is imperative to make
the partnership program by incorporating all the key stakeholders. The resources that are
required for making effective partnership include:
 Financial resources by making a particular budget
 Skilled and competent human resources
 Support from the management
 Travelling cost
 Space for conducting the meeting
 Technological resources such as software and information management system
5. System of reporting the result of partnership:
The outcome of partnership needs to be reported among the partners. This is the way,
through which both the parties can have an idea regarding the extent, to which their
objectives have been accomplished. Reporting is one of the major ways, through which the
accountability of both the parties can be understood (Galiullina et al. 2019). There are both
written and verbal ways, through which the outcome of partnership can be reported properly.
Detailed information of partnership along with the financial issues are to be included in the
report to keep both the parties informed.
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c) A detailed partnership agreement:
1. Outcomes, to be achieved from the partnership:
Outcome can be regarded as both short and long term goal, which the companies wish
to achieve through their business activities. Accomplishment of goals acts as a source of
motivation for the firms. In order to attain long term success from partnership, it is imperative
to set measurable outcomes. This is (Purkarthofer 2019)the way, through which the
performance of individual staffs can be monitored in an effective manner. Partnership is
highly beneficial, as it supports both the companies to increase their capability and thus attain
success from business. As Sim’s hardware is aiming to make partnership to access
technological products, it is imperative for them to establish certain outcomes of partnership
which are as follows:
 Expanding business in new and potential market
 Increasing both the statistics of profit and market share
 Lowering the cost of manufacturing
 Promoting business to generate interest among the customers
2. Ways of conducing ongoing partnership with the partner company:
Regular consultation with the clients is very much needed in terms of sharing
necessary information, benefits along with risk. Scheduling monthly meeting is highly
require in order to consult with the partners. Initially, it is important to manage the workload
with the partners as it is the key of keeping them happy and satisfied. (Wojewnik-
Filipkowska and Węgrzyn 2019)A much larger project must be managed properly. Through
this way, an ongoing consultation with the partners can be maintained. A good partnership is
highly dependent on healthy communication among both the partners. Thus, Sim’s hardware
needs to maintain cordial communication with the partner. The role of business meeting is
very much needed in this context, as it supports in consulting with the clients regularly. In the
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meeting, necessary issues must be discussed in terms of mitigating kind of challenges in the
partnership.
3. Communication solution to engage the partner company:
Healthy communication in between both the parties is one of the most important
factors of making effective collaborative partnership (Al Sabbagh and Copeland 2019).
Effective communication requires strong verbal and written communication skill among both
the parties. Active listening is also a major factor of effective collaborative partnership. In
addition, maintaining respectful and productive relationship is also an important factor of
healthy and collaborative relationship in between the business partners. Communication
solution for engaging the partners include:
 Hiring translators as per the requirement
 Recruiting liaison officer for the sake of maintaining communication in between both
the parties
 Using mails or memos for keeping record of the issues
 Arranging regular meeting
d) Media campaign for advertising new joint venture:
Media campaign is the key of promoting growth of both the companies, who are
engaged in the joint venture. This is the way, through which interest can be generated in
target market. The inclusion of appropriate media campaign is the key of running the joint
venture successfully (Williams 2019). For the case of current joint venture, social media will
be used in order to carry out effective campaign.
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e) Ways of establishing positive collaborative relationship within Sim’s
hardware:
1. Process of creating positive culture:
Collaboration is the key of working together with one party with the intension of
creating or achieving something new or innovative (Janssen et al. 2019). Thus, it is
imperative to create positive organisational culture, which can support in carrying out
partnership successfully. There are certain process, which Sim’s hardware needs to follow in
order to create positive organisational culture. The processes are as follows:
 Hiring skilled and competent candidates, who can give utmost value to positive
organisational culture.
 On boarding new employees and providing effective training to them for the sake of
emphasising positive organisational culture.
 Apply reward system to motivate the staffs to embrace positive culture.
 Developing effective mission system, that can encourage positive culture
2. Methods of resolving conflict:
Conflicting situation can arise at any point of time during the partnership, which
needs to be resolved immediately as conflict can restrict the way of both the parties to
accomplish their mutual interest (Imrie and Thomas 2018). It is worth to mention in this
context that lack of healthy communication in between both the parties may raise conflict in
between both the parties. The methods of resolving conflict include:
 Clarifying the problem
 Exploring all the options
 Establishing common goal for both the parties who are engaged in partnership
 Regular discussion for satisfying common goal
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3. Planning for organising work activities:
In order to accomplish performance standard of partnership, it is imperative to
allocate the work activities properly. Through this way, long term success from partnership
can be acquired. Subsequent discussion will help in identifying some of the factors, which
needs to be followed while allocating the work activities (Nyirabu 2018).
 Ensuring that all the work activities are written precisely, so that all the staffs can
understand
 It is imperative to ensure that, all the tasks are completed within the dead line.
 Aligning and sequencing the tasks in more logical and coherent manner.
 The higher authority of from must ensure availability of all the details that is
required to complete all the task in a timely and cost effective manner.
4. Methods for encouraging staffs to strengthen personal competency:
Encouraging the staffs to create a learning culture is the key of motivating them to
strengthen their personal competency. The methods for encouraging the staffs to improve
their personal skill include:
 Creation of learning culture in the organisation
 Providing the staffs with directing to promote their inner competency
 Providing effective training
 Constant mentoring
5. Approaches to empower the staffs to develop their way of working:
Empowering the staffs to develop their own way of working acts as a motivational
factor for them. This provides them with the sense of ownership towards work (Nyirabu
2018). The Approaches to empower the staffs to develop their way of working are presented
below:
 Providing the staffs with necessary resources
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 Giving constructive feedback to them
 Define the roles and responsibilities
 Setting clear expectation
 Giving the employees with the autonomy over the assignments
6. Feedback process for working environment:
Indicators and feedback process that can be assess the working environment are as
follows:
 Exploring the extent, to which the employees can engage in constructive criticism
 Measuring the workplace productivity
 Rate of staff asceticism
 Degree of satisfaction among the staffs
 Operational and planning indicators
 Total hour of training
 Measuring the degree of alignment in between organisational policies and procedures
e) Conclusion:
In the highly volatile business environment in recent times, partnership is one of the
most significant factor. Strategic partnership plays a major role for the small and medium size
organisations to promote growth of their business by accessing all the valuable resources. In
addition, partnership also paves the way for the firms to gain new base of customers, which is
very much needed to accelerate statistics of profit.
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Summative Assessment task 4- Written test
1. Legislative context of an organisation
Legislative and regulatory context of an organisation include:
 Intellectual property law
This regulatory framework involved patent and trademark protection protection, registering
the name of the company and protecting the innovative design.
 Business and environment law
This law includes competitive law, consumer law, liability to protect the environment and
regulations related to confidentiality.
2. Definition of following terms
a) Mission
b|) Purpose
c) Value
d) Objective
e) Strategy
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The definition of the terms are as follows:
a) Mission
A mission is a short statement, depicting the overall goal of an organisation and the reason
for which it exists (Schmidt et al. 2018).
b|) Purpose
Purpose of a company conveys its emotional, ethical and practical terms, through which its
brads value can be accelerated.
c) Value
Value is considered as the tangible and intangible assets of an organisation, which needs to
be measured consistently to measure organisational success.
d) Objective
Objective is the common goal, which an organisation wishes to achieve. This effective
depicts the actions to be taken to satisfy organisational goal.
e) Strategy
Strategy can be considered as framework, through which a company can accomplish
organisational objectives (Dieleman 2018). This is nothing but long term business
planning.
3. Techniques for cultivating collaborative partnership relationship
Techniques for maintaining effective collaborative relationship include:
 Avoiding any kind of competition with the business partners
 Providing immense support and encouragement along with operational resources to
the business partners
 Maintaining healthy relationship with the business partners by conducting meeting
regularly (Browne 2018).
4. Data collection methods
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Collecting dada is the key of making informed decision. The methods of collecting data are
as follows:
 Surveying the potential partners along with clients
 Conduction of interview with the clients through both structured and semi-
structured discussion.
 Implementation of registration and subscription approach to gather necessary
information
5. Type of analysis used in external context of business environment
Type of analysis include:
Competitor analysis:
This is the way of analysing the degree of communication in the market. This is the way,
through which a company can also have an idea about their competency to beat the
competition (Browne 2018).
Trend analysis:
This is the way of evaluating the attitude and perception among the customers. Through
this way, the macro environment of a firm can be assessed effective.
6. Explaining emotional intelligence
Emotional intelligence is considered as the ability of people to monitor and control their
own emotion accordingly It is also the ability to assess the emotional experience of others.
This is a learn ability, which enables the people to manage their mental stage properly
(Imrie and Thomas 2018). In the context of managing a team, emotional intelligence
supports the leaders to interpret their own feeling among the other and thus enable them to
cope up with social situation.
7. Stages of effective organisational change management
The stages of managing change include:
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Pre-contemplation
In this stage, the staffs are generally unaware regarding their roles and responsibility.
Contemplation
At this stage, the thinking about change arises (Stadtler and Lin 2019).
Preparation
In the preparation stage, small steps towards change is being taken.
Action
Here, relevant action towards change is being taken.
Maintenance
In this stage, the outcome of change is being perceived.
Relapse
This is the final stage, in which relapse of change related activities are being taken.
8. Principles of resolving conflict
Principles of effective conflict management include:
 Thinking carefully to ensure that all the people are well-informed regarding the
organisational policies.
 Identifying the solution that can satisfy the interest of both the parties.
 Showing respectful attitude to all the people (Foo 2018)`
9. Ways of encouraging the staffs to develop their personal competency
Encouraging to embrace culture of learning:
It is imperative to motivate the people to create a learning culture in such a manner which
ca help them to develop their personal competency (Marquiset al. 2019).
Providing direction for competency development:
This is the way of introducing new system in the workplace such as new computer
software in order to promote growth among people.
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Providing training:
This is the most effective way of improving personal competency of people. Through this
way, people can be involved in continuous learning process (Posterand Day 2018).
10. Indicators and feedback process
Indicators and feedback process include:
 Measuring organisational productivity
 Analysing the relationship between average hour and output of the employees
 Staff turnover rate
 Training hour
 The degree of willingness among the customers to engage in constructive criticism
 The extent, to which workplace healthy and safety have been addressed (Poster and
Day 2018).
11. Legal requirement for collaborative partnership relationship
The legal requirements are as follows:
 Financial reporting
 Export and import law
 Privacy act
 Business and environmental law
 Confidentiality act
 Human Rights Act
12. Information required in collaborative partnership relationship
Information are as follows:
 Information on the scope and purpose of partnership (Harrison 2018).
 Information on legal and statutory requirement
 Information on organisational policies and procedures
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13. Resources required for making partnership program
The required resources are as follows:
 Financial resources
 Technological resources
 Human resources
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