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Club Caribbee Travel Agency: A UK Based Travel Agent

   

Added on  2021-01-01

1 Pages2322 Words400 Views
Law
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Legal and regulatory framework of tourism and travel sector:Legal and regulatory frameworks of tourism and travel are decided bythe governments of different countries. These legal frameworks areneeded to be followed by the all tour and travel agencies. Herein, ClubCaribbee travel agency is selected, which provide various kind of travelservices to the customers like arrangement of cheap costly flight andhotel booking etc. It is a UK based travel agency. The travel lawconsultant of this agency has been asked to organize a training eventfor retail travel consultant on legal and regulatory framework. Thelegal frameworks of this agency are mentioned below:Sources of law: In terms of contracts and agreements law canbe a confusing aspect. Contracts and agreements are made by each andevery individual on a daily basis.Civil law: This law is quite different as compare to thecriminal law and it is associated with rights & property of the personsor corporations, that can not be protected by criminal law. It generallyinvolves compensation or judgement associated to finances. Private law: Private law is a part of civil law that defines therelationships between individuals as law of contracts torts. It is alsoconsidered as common law in English legal system.Criminal law: This law has emphasis towards offences &breaches which negatively influence society rather than an individual.This area of law outlines what Act of Parliament seems to beacceptable in United Kingdom. Aspects of law of contract: Contracts and agreements are notonly formal written documents signed by parties and witnesses.Contracts and agreements are made every day from the moment wedecide to buy a newspaper all the way to agreeing to meet a friend.English Tort Law: This act mainly concerned with thecompensation subject to harm and losses against visitor’s rights tohealth and safety, property, economic interest and the cleanenvironment. Air Travel Operator Licensing (ATOL)- ATOL is a kind offramework that provide financial protection to the customers who havebought package for holidays or flight tickets from any operator. Itenables in the situation where some conflict arises between client andagency operator. The Club Caribbean travel agency implement it forthe ensuring safety in the selling of holiday packages and flight tickets.It provides financial return to the clients in any case of any dispute.Civil Aviation Authority (CAA)- It is a corporation whichhelps in managing all the aspect regarding to the civil aviationauthority. This completes many responsibilities like ensuring thelicensing to pilots, inspection of the equipment’s etc. The clients of theabove mentioned agency gets security and safety in the flights due tothis authority. As well as this ensures to the passengers that they aretravelling with the license holder, pilot. International Air Transport Association (IATA): Maritimeand Coastguard agencies, a government agency remain responsible forSea transport is organized under this Act. This focuses upon factorsand elements under airline industry as per member services.Association of British Travel Agents (ABTA)- ABTA isnonprofit association which serves in the United Kingdom. This helpsTransport law- This law is related to the transportationinfrastructure services. It includes all the way of transportation like air,railways, waterways etc. which people use for the travel purpose. Allthe travel agencies have to include this law in their regulatoryframework. Additionally, there are different methods of the transportindicating legislation, international conventions which are used toregulate each the sector. The Club Caribbee travel agency implementsthis law. It is mentioned in detail as following:Health and Safety executive: HSE is an agency which isrelated to the maintaining the better work place for the employees sothat illness and death can minimize. This health and safety executiveserves in the United Kingdom with a common purpose of improvementof health. The Club Caribbee travel agency applies this framework forthe safety and better health of their members as well as all the clients.Additionally, in the absence of this legal framework it would bedifficult for the company to satisfy the health and safety relatedrequirements. Carriage of passenger by road act,1974: This act is relatedto the carriage of passengers and luggage by the road. It is needed tobe applied during the travelling of customers with luggage. The ClubCaribbee agency applies this act for enhancing the client’s services. Aswell as this act protects the luggage of customers in the travelling. Warsaw act, 1929: Warsaw pact is a kind of act that setsrules and regulations regarding to the international luggage by airtransportation. It enforces the various agencies to complete theirresponsibilities for carriage of person, luggage etc. The above agencyfollows this act in their framework. This is why because they areinvolved in the travel services. The Maritime and Coastguard Agency (MCA) is an officialoffice of the United Kingdom attempting to avoid the loss of livesadrift and is in charge of actualizing British and global sea law andwellbeing strategy. It is likewise in charge of land based inquiry andsalvage helicopter activities from 2015. Its duties incorporate planningpursuit and salvage (SAR) on the coastline and adrift through HerMajesty's Coastguard (HMCG), guaranteeing that ships meet universaland UK wellbeing principles.Eventually, in the absence of this, therecan be too much conflicts between agency and customers regarding tothe payment.Air and road act, 1979- This act states that travel agenciesare needed to monitor the travelling process of clients whether it is byroad or air. It is responsibility of them to ensure safe journey of alltravelers. The above selected agency implements this act for providingprotection to their clients during the travelling and helping them in anydifficulties. Basically, this act is most important apart from othermentioned act. Legislation and Ethics in Travel and Tourism Sector
Club Caribbee Travel Agency: A UK Based Travel Agent_1

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