Legislation and Ethics in Travel and Tourism

LEGISLATION AND ETHICS IN
TRAVEL AND TOURISM

Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
TASK 2............................................................................................................................................6
2.1 Impact of health, safety and security on travel and tourism sectors.................................6
2.2 Determining the aspects relating to equality....................................................................7
TASK 3............................................................................................................................................8
TASK 4..........................................................................................................................................10
4.1 Ethical dilemmas faced in travel and tourism sectors....................................................10
4.2 CSR policy in respect of imposing the tourism sectors..................................................11
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Travel and tourism sectors are one of the most demanding and earning sectors in world
and also engaged in managing the economy of the country. In respect of attaining the business in
tourism sectors various factors are to be undertaken in context of attaining the interest of the
customer towards the innovative services for longer time period. Various laws are imposed in
respect of smooth running of business and also securing the right of the people if they prefer to
travel through engaging their interest in travel and tourism sectors (Tourism Industry, 2019).
Present report is based upon TUI group which was founded in 1923 having headquarter in
Germany. TUI is considered to be one of the largest travels and tourism sectors carrying wider
ranges of services such as engaged in their hotels, carry travel agencies, deals in airlines or also
engaged in retail stores. Due to carrying the renowned brand image in market, they earned the
revenue of €19,523.9 million and also engaged with around 70,000 employees carrying the
business at large scale.
Report will include the legal and regulatory framework which is applied in the travel and
tourism sectors. It also includes various aspects which is relating to examining the impact of
health, safety and security in tourism sectors. Further the report includes the legislation which is
imposed in respect of protecting the right of consumer. Lastly the report ends up with
determining the role of the business ethics in respect of managing the integrity of the tourism
sectors.
TASK 1
Covered under leaflet
LEGAL AND REGULATORY FRAMEWORK AND SURFACE, SEA AND AIR
TRANSPORT LAW IN CONTEXT OF PASSENGERS
In respect of applying the legal rules and
norms in respect of engaging in smooth
running of business, various laws are applied
so that they can undertake any activity by
keeping the laws in mind. As the duty of the
travel agencies is to provide accurate detail
regarding the travelling sectors. So that they
These three are the major aspects which is the
basic needs of the passengers if they are
preferring to travel. Passengers are the person
who prefer to travel through any of the mode in
respect of land, air or ship. Carriage refers to
the goods which is carried by the passengers
while prefer to travelling through these

can build trust among them and also satisfy the
customer needs and demands at larger sale.
Usually legislation are imposed in respect of
undertaking various factors such as managing
the consumer behaviours, examining the travel
agencies strategy to provide quality services to
customers. The legal laws which are
implemented in travel and tourism sectors are
relating to:
Development of tourism act, 1968: In this act,
British government carry the authority
regarding managing the overall integrity in
tourism sectors. In these aspects they also
developed the most demanding place which is
mainly preferable by the customer in respect of
visiting such places.
Transports act, 1985: In this aspect, the
transportation is to be incurred in respect of
removal of regulation to the bus or coaches on
carrying the free trail bases. Thus, in such
manner this motive is initiated by the UK
government for protecting the rights of the
citizen.
Thus, regulatory framework is imposed
in respect of travel and tourism sectors are as
follows:
sources. Usually laws are framed in respect of
guiding or determining their rights and
liabilities of travel agents which they had to
perform in context of providing the Better
facility. Thus, in respect of imposing laws
relating to managing the travel and tourism in
better way, various acts are to be imposed in
respect of dealing in certain circumstances
such as:
Surface law: In these aspects, the international
carriage of passenger by Road act, 1979 are
imposed which regulates or control the
activities which is undertaken for passengers.
Thus, in such manner the laws are imposed so
that rights of the passengers are protected and
also carry the right to travel freely. In context
of facing any issue in respect of losing the
luggage or causes any harm during the
travelling, than their rights are secured under
the international road act.
Sea law: The rights of the people are protected