Legislation and Ethics in Tourism Sector Assignment
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Added on 2020-02-14
Legislation and Ethics in Tourism Sector Assignment
Added on 2020-02-14
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Legislation and Ethics inTravel and Tourism
TABLE OF CONTENTINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................3A).................................................................................................................................................3B).................................................................................................................................................4TASK 2............................................................................................................................................1A).................................................................................................................................................1B).................................................................................................................................................2TASK 3............................................................................................................................................3A).................................................................................................................................................3B).................................................................................................................................................5TASK 4............................................................................................................................................7A).................................................................................................................................................7B).................................................................................................................................................8CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................10
INTRODUCTIONLegislation and ethics is directly associated with the laws and regulations that governs theentire travel and tourism sector and it is necessarily required for businesses to comply with theguidelines being introduced by government. Further, this entire sector is indulged into practicesof delivering different type of services to the target market and due to this reason it has becomemust to comply with the guidelines developed by government. Legislations have been framed indifferent areas which involves health and safety, air and transport law, ethics in travel andtourism sector etc., (Aksoy, 2005). In short, all the range of laws present is linked with thesuccess and growth of the sector where businesses are working in favour of customers. Mainfocus is on protecting their right and duties for the welfare of overall society. It is the moralresponsibility of every business to offer right services to the target market as per theirexpectations and no such activity must be carried out which can exploit customers. The presentstudy being carried out is based on the concept of legislation and ethics in travel and tourism.Further, the report is based on different scenarios and covers large number of tasks such as useand application of transport laws, legal and regulatory framework etc. TASK 1A)In addition to this, it can be said that for given scenario's there are few commonframeworks which are being employed. Classification of regulatory structure can be asAssociation of British Travel Agents, Health and Safety Executives an International AirTransport Association. ABTA is the travel regulatory framework of UK travel trade associationthat consists of different tour operators and travel agents. It has been noticed that key purpose ofthe regulate body is to better choice and quality packages. It also focuses significantly on thestandards' improvement so that better safety can be provided to the customers (Beggs and Dean,2007). It provides a better protection to overall study and ensure that goals and objectives arebeing accomplished effectively. Moreover, the health and safety executives is also a significantauthority that assist in improving the overall standards. HSE is considered as non departmentalbody of UK that focuses on ensuring about key standards. However, the regulatory body rendershuge efforts to safeguard the interest of their employees and employers that are directly linkedwith the organization.
Along with this, it can be said that international air transportation authority also makesure that policies and standards which are being set out for industry betterment. It is anassociation that have formation of standards which improve the services in context to airlinesector. It also focuses on baggage and other policies in order to ensure about the work standardseffectively. In case study of Mr and Mrs Jones they are focused towards tour to Portugal and they aretravelling from flight. It means the standards and policies of International Air TransportAssociation are being employed. If baggage policies and other norms are not being followedeffectively then issue might be occurred which influences the overall outcome. Along with this,Standards of HSE is also being applied effectively so that health and safety measures can bepromoted in appropriate manner. In addition to this, it can be said that overall outcome might beaffected effectively if holiday services are not according to standards of Association of BritishTravel Agents. Moreover, the consumer protection through unfair trading regulation is alsocritical aspect which need to be consider (Bredeson, 2010). According to this, proper protectioncan be offered to customers in order to make sure about objectives. Better protection is beingpromote in context to harassment so that goals and objectives can be accomplished effectively.On the other side, in case study of Betty and Steve it has been noticed that they are on theholiday of Caribbean resort. In addition to this, it can be said that Betty and Steve are morefocused towards food and beverage services. It means it is significant for businesses to focus onthe HSE standards. It helps in promoting the health and safety aspects so that customer feelvaluable. Along with this, legislation in regard to package travel and tour regulation 1992 is alsoneeded to be followed. If such kind of standards are not well followed then critical issue mightbe occurred. Brochure” means any brochure in which packages are offered for sale. It meanssuch kind of standard must be followed effectively for sustainable development. B)It has been noticed that travel and tourism sector significance is greatly dependent upontransportation. If transportation facilities are not properly designed according to regulatoryframework so that goals and objectives can be accomplished effectively. In addition to this, it canbe said that UK government has introduced number of laws and regulation so that key standardscan be promoted effectively (Cuevas, 2011). It has been noticed that surface, sea and air transportlegislation values are also needed to be considered effectively for sustainable development. The
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