Legislation and Ethics in the Travel and Tourism Sector (docs)
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Added on 2021-02-18
Legislation and Ethics in the Travel and Tourism Sector (docs)
Added on 2021-02-18
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Legislation and Ethics inthe Travel and TourismSector
Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................31.1Legal and regulatory framework of the travel and tourism sector.........................................31.2Surface, sea and air transport law in relation to the carriage of passengers within the legaland regulatory framework...........................................................................................................4TASK 2............................................................................................................................................52.1Impacts of the principles of health, safety and security legislation on the travel and tourismsector...........................................................................................................................................52.2Analysis of legislation that relates to equality.......................................................................6TASK 3............................................................................................................................................73.1Explaination about contract legislation in relation to travel and tourism customers.............73.2 Explanation about consumer protection legislation in relation to travel and tourismcustomers.....................................................................................................................................9TASK 4..........................................................................................................................................104.1Analysis of ethical dilemmas faced by the travel and tourism sector..................................104.2Analysis of the Corporate Social Responsibility (CSR) policy of a specified travel andtourism business........................................................................................................................10CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................12
INTRODUCTIONTravel and Tourism sector seems to be one of the key sector in all over the world as it hascontributed more towards the overall development of global economic output. Legal andregulatory framework of travel and tourism sectorcover different aspects which depends upon thedifferent parties which are involved in it like Tourism Act 1969: Travel Act 1985 and Packagetour regulations Act 1992(Whitfield and Dioko, 2012). This file specifically explains about thesurface, sea and air transport law related to carriage of passengers within the legal and regulatoryframework as well as impact of principles of health, safety and security legislation on the traveland tourism sector. Additionally, about contract legislation and consumer protection legislationin relation to travel and tourism customers is also explained in this assignment. Lastly, analysisof ethical dilemmas faced by the travel and tourism sector as well as analysis of the CorporateSocial Responsibility (CSR) policy of a specified travel and tourism business is also explained inthis report.TASK 11.1Legal and regulatory framework of the travel and tourism sectorTravel and tourism industry of the UK government is termed to be regulated by theAssociation of the British travel agents. As its the association who regulates the travel code,travelling processes and the booking processes, this is because the main aim of the industry is toregulate the safety of the prospective customers and of the tourist (Guttentag, 2015). In additionto this legislation and the tourism industry are seemed to be interconnected with each other innumber of ways, as many parties are involved in this industry like contractors, customers andsuppliers. As a trainee in local law centre this report is used to advice unhappy holiday clientswho are contemplating the possibilities of bringing court actions by explaining about the legaland regulatory framework of travel and tourism sector.Health and safety commission: It is termed to be one of the legal association andguidelines which must be followed in order to conclude tourist experience with astandard approach(Swanson and Edgell Sr, 2013). As this commission specifically aimsat driving safety benefits to the employees and public who are working under the tourismindustry. Thus, in such case Act of 1974 is applicable in such situations, as it specifies
that its the occupier duty to maintain the premises safe so as to ensure proper security ofthe employees.International Air Transport Association: The main purpose of this association is totrack the schedules and the routes of the airlines(Simat, Dragin and Dragićević, 2012). Inaddition to this the other main aim of this association is to regulate the formation andfunctioning of the designs and the rules of the strategies which may concern about thechanges in routes if present in the industry.Criminal law: As per the criminal law of UK Travel and Tourism industry must focuseson protecting the duties and the rights of the tour operator and of the tourist. In case if theregulation and the law is breached then in that case unfair conduct will be fined and willalso be charged under the criminal law.Civil law: As per the civil law of UK Travel and Tourism industry must focuses on thederiving the equality under the society for tourist as well as for non-tourist. In addition tothis civil law under the UK tourism industry also regulates the operations of variouscontract which are entered into by different parties under tourism sector. Additionallycivil law of UK also provide compensation in case of any breach of contract which maytake place between the parties who are under tourism industry. Thus, the party who isaffected have the right to approach the court for restoration of the rights so undergone incase of failure of contract which was undertake.Court system: It is also one of the system which is used to regulate the travel andtourism industry, as the responsibility of magistrates court is to deal with criminal andcivil cases. House of lords deals with both civil and criminal and country court deals withthose case which are related to the land. Whereas crown court deals with criminal suits.1.2Surface, sea and air transport law in relation to the carriage of passengers within the legal andregulatory frameworkAs a trainee this report specifies about the certain surface, sea and air transport law inrelation to the carriage of passengers within the legal and regulatory framework is beingspecified so as to advice unhappy clients who are contemplating the possibility of bringing courtactions (Forno and Garibaldi, 2015).
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