Literature Review Assignment 2022

LITERATURE REVIEW 1
LITERATURE REVIEW
by (Student’s Name)
Course
Professor’s Name
Institutional Affiliation
Institution’s Location
Date

LITERATURE REVIEW 2
Abstract
Artificial Intelligence (AI) is a field that is constantly evolving leading to immense contributions
to improving the quality of human lives in many aspects. With a long road ahead, the field is
continuously scaling new heights. After analyses of the potential and broad knowledge AI has to
offer, our group decided to base the project on this unique subject, and explore the value of AI in
the healthcare sector, particularly a ‘chatbot’ targeted for the United Arab Emirates (UAE)
market. The chatbot would have unique features such as virtually connecting the patients to the
specialized healthcare practitioner, based on the illness symptoms keyed into the chatbot
platform. Currently, UAE’s market is relatively untapped; hence, the research intends to review
the development and application of such a system, including its advantages to patient care.

LITERATURE REVIEW 3
Literature Review
At times referred as machine intelligence, Artificial Intelligence (AI) entails the use of
computerized systems in the simulation of human intelligence. As a process, the simulation is
coordinated through acquisition of information, reasoning, and correction. The AI field has made
valuable progress in a variety of industries. In the healthcare industry, artificial intelligence
forms a roadmap for its future through a blend of systems such as computer analytics, mobile
applications, and chatbots. In that light, the in-depth analysis of the potential for AI applicability
would explore the potential of the ‘chatbot’ platform in health care delivery. It will involve an
outline of how the tool undertakes communication with humans via voice and text by majoring
on the history, development, applicability, and challenges. The review will be undertaken
through a detailed search using varied search platforms and tools which include but not limited
to Web of Science, Google Scholar, Cochrane Library, and PubMed. Some of the keywords that
would be utilized for the search are Artificial Intelligence, Chatbot, and Healthcare (Nadarzynski
et al., 2019). Additionally, articles that present strong value to the study are considered since
they would also offer in-depth information on the research study.
The first measure entails a detailed review of the history of artificial intelligence,
including the applications to a variety of fields. Historically, AI started as mere stories, rumors,
and mythical ideologies of human-made creations with consciousness and intelligence of human
beings. These ideologies were formulations of classical philosophers who compared human
thinking to operationalization of symbols mechanically. Their works resulted in the invention of
programmable computers in the late 1940s, machines that operated on the line of mathematical
reasoning (Benko and Sik Lányi, 2011). The notable invention of such computers inspired a