Undergraduate Major Project Integrated Case Study on Loch Fyne's Service Inefficiency

Module name: Undergraduate Major Project -
Integrated Case Study
Student ID
number:
Organization or service: Loch Fyne - Premium Dinning Restaurants & Pubs
Ltd
Question List the question/s that have guided your literature search strategy
concerning:
Issues: Why Loch Fyne has been facing service inefficiency?
Challenges: Considering the scarcity of advanced technology the company
cannot ensure the best use of its employee's abilities and also understanding
about need of change in organisation functioning.
Solutions: Change the traditional talent management strategy and focus on
coaching as well personal development training based talent management
strategies. Managers have to focus on adopting innovative techniques to

engage employees and have to focus on motivating its employees.
Research
strategies
(Provide
details of
your search
strategies,
using the
headings on
the right):
Databases and search engines:
To make the research more effective and worthy for the reader, it will adopt
both database and search engine strategy to track down the potential valuable
Information and data from the theme-related articles and journal and ensure
effective literature review for the research
Search strategy is based on systematic review about any topic throughout
every database and it helps in finding appropriate information according to
need. Search strategy is based on different steps which are mentioned below:
 Formulation of research question
 Understanding about concepts
 Searching appropriate terms
 Searching various fields
 Searching of phrase and proximity operators
 Search limits
 Final search strategy
A database search strategy is considered as the process of finding out the key
data from the organized database through the use of key terms that helps to
accumulate the key concepts of the search question to retrieve accurate
results. A databases search strategy is one of the effective search strategies
because it makes the process more easy and simple to find out the needed
articles from the database.
A search engine is another platform to find out the data from the open web
through using simple keywords and it provides ample numbers of data for
literature review. But search engines mostly provide uninstructed data from a
less secured website. So, the credibility of collected data is comparatively low
from the database search. Besides, it is an open web platform so anyone can
upload data to the website. Search engine assist researcher in finding and
selecting appropriate information according to need and search engine
provide various options to researcher in finding valuable information.
Background searches:
Loch Fyne has struggled to improve its service efficiency and unable to
ensure the best use of the available employee's talent in the service providing
process. Thus, the company must find out the best talent management

strategies by researching to make the company more efficient and profitable
to satisfy its customers. Various types of literature must be reviewed to make
the process of the project more informative and reach the final goals of the
project. The aim of the search to track down the talent management strategies
related to the prominent article and human resource based article or journal.
Loch Fyne should focus on understanding about problems and issues within
organization and what different steps could be taken to improve effectiveness
and efficiency of employees. Different information regarding the issue would
help in resolving problems of organization. Talent management in Loch Fyne
is considered as major problem and it should only be resolved by
understanding about different practices and approaches which is useful in
resolving such issue.
Search terms:
Search terms refer to the process of entering some combination of words into
the selected search engine to search for a particular article and journal of the
search topic. The search terms can be key words based or phrase-based. The
keywords of the selected research question are efficiency, employees,
employee’s talent, organization performance, talent management strategies,
coaching talent management strategy, employees training, and employee’s
personal development.
Inclusion/exclusion criteria:
Both inclusion and exclusion are the crucial procedure of the search that
helps to facilitate the process quick and less complex. Inclusion criteria are
considered as the process of adding crucial data aiming towards finding out
the best articles and journals to make literature review effectively. There are
highlighted some factors in the inclusion criteria of the search process. For
example, highlight the date of the publication, last two years published
journal and articles, the publication language must be English for the
research. Inclusion criteria is associated with study that reviews and it is also
considered important as it would help in optimizing the validity of external
and internal research within an organisation. It also helps in reducing the cost,
improving effectiveness and minimizing the risk. Both inclusion and
exclusion factors include age, gender, race etc. it is helpful in understanding
about important characteristics about people included in the study. It includes
various and different criteria during conducting research.