Logistics and Supply Chain Management: Valuation, Challenges, and Implementation of Quality Management Approaches

LOGISTICS AND SUPPLY
CHAIN MANAGEMENT

TABLE OF CONTENTS
PART 1............................................................................................................................................1
A. Valuation of organisations as per importance towards Quality management........................1
B. Determining the challenges and recommendation to the organisation for improving quality
management.................................................................................................................................1
PART 2............................................................................................................................................2
1. Implementation of ISO 9000 in an organisation......................................................................2
2. Implementation of Baldrige approach in an organisation........................................................3
3. Implementation of Six Sigma approach in an organisation.....................................................3
4. Baldrige, six sigma and ISO 9000 used in an organisation.....................................................4
REFERENCES................................................................................................................................5

PART 1
A. Valuation of organisations as per importance towards Quality management
Company Important
value
Evidences
Toyota Important
 Won Deming Application Prize for their approach such as
customer first as well as quality first.
 Have introduced Statistical Quality control in 1949 (Changes
and innovations, 2012).
 Toyota has launched creative idea suggestion system in 1951.
 This has helped in improving the quality of products of this
automotive industry.
Tesco Very
important
 This supermarket chain has provisions for high quality services.
 It has excellence in managing the quality of services by
preventing errors.
 Effective consumer satisfaction with proper efficiency.
 Adoption of such approach has helped in improving efficiency
and effectiveness.
McDonald
’s
Not
important
 Brings higher employee involvement
 Focus on buyers regarding preferences of goods and services.
 They have implicated benchmarking system to monitor process.
 It has helped McDonald’s to have constant improvement.
1