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Low Cost Airlines Comparison Easy Jet and Ryanair Airlines

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Added on  2020-02-17

Low Cost Airlines Comparison Easy Jet and Ryanair Airlines

   Added on 2020-02-17

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FINDINGSeasyJet and Ryanair airlines are the lowest fare airlines in the UK market.easyJet and Ryanair airlines did not provide sufficient services for the customersOther airlines are making more profitability rather than easy Jet and Ryanair AirlinesOBJECTIVESTo understand the expectation of the customers in the airlines industryTo survey the market regarding the customer satisfaction for this industryTo find out the lagging areas in the business operation for both the low cost airlines servicesTo assess the competition among the market in the airlines industryTo understand the factors behind the issues faces by the customersTo explore the process of improvement for the both airlines organisation20%10%15%10%45%Do you think that, both the companies are maintaining the steady relationship with the customers?Strongly AgreeAgreeNeutralDisagreeStrongly Disagree35%30%15%10%10%Do you think that, easyJet and Rynair airlines are the lowest fare airlines in the UK market?Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeeasyJet and Ryanair airlines arethe lowest fare airlines in theUK marketBoth companies aremaintaining the steadyrelationship with the customerOther airlines are makingmore profitability rather thaneasy Jet and Ryanair AirlineseasyJet and Ryanair airlines didnot provide sufficient servicesfor the customersAssessing the reasons behind dissatisfying customers even after providing low cost facilities by easyJet and Ryanair airlines40%35%5%15%5%Do you think that, other airlines are making more profitability rather than easy Jet and Rynair Airlines?Strongly AgreeAgreeNeutralDisagreeStrongly Disagree50%23%5%14%9%Do you think that, easyJet and Rynair airlines did not provide sufficient services for the customers?Strongly AgreeAgreeNeutralDisagreeStrongly Disagree
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