Maintaining Low Turnover in Park Hyatt Sydney in Australia's Rapidly Developing Tourism Market

Tourism Research 1
RUNNING HEAD: TOURISM RESEARCH
Tourism Research

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Executive summary
The purpose of the study is to identify the reasons for the high turnover in the hospitality
industry and to provide the suggestions to overcome the issues of high turnover. The topic of
study is” How can maintain low turnover in Park Hyatt Sydney in rapid developing Australia’s
tourism market?”. It is identified that Hyatt Hotels Corporation is global company having 700
properties at more than 50 countries. The study analyses the employment opportunities and
importance of employees in hospitality industry, its challenges and provides recommendations to
overcome the issues. The data is analysed with the secondary information. The recommendations
depicts that there is need to develop incentive, job orientation and trainings to overcome the
issues of the high labour turnover.

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Table of Contents
Executive summary.........................................................................................................................2
Research Background......................................................................................................................5
Introduction..................................................................................................................................5
Project Aim..................................................................................................................................5
Research Objectives.....................................................................................................................5
Research Question.......................................................................................................................6
Literature review..............................................................................................................................6
To evaluate the role of employees in Australia tourism industry................................................6
To identify the reasons behind the high employee turnover in Australia tourism industry........7
To provide recommendations for measures taken by other companies in tourism industry to
overcome the challenge of high employee turnover....................................................................8
Methodology....................................................................................................................................9
Research approach.....................................................................................................................10
Data, its type and sources..........................................................................................................10
Qualitative or quantitative.........................................................................................................10
Data collection...........................................................................................................................11
Data analysis..............................................................................................................................11
Limitations of the study.............................................................................................................11

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Data analysis..................................................................................................................................12
Evaluation of the results of secondary research........................................................................12
Analysis of findings of literature...............................................................................................14
Conclusion and recommendations.................................................................................................15
References......................................................................................................................................17