Air Transport Policy: Provision of Services for Disabled Passengers
4 Pages1292 Words277 Views
Added on 2020-11-09
About This Document
This article discusses the Malaysian Aviation Consumer Protection Code 2016 (MACPC) and the assistance required for disabled passengers during air travel. The article explains the assistance that is required to be provided by the airline or airport staff, the ground handling of mobility equipment, and the temporary replacement of damaged or lost mobility equipment. It also discusses the seating arrangements, training of personnel, and the redress mechanism for consumer disputes. The article emphasizes the need for consumer protection laws and regulations to ensure that consumers' rights are unprejudiced, especially those with disabilities.
Air Transport Policy: Provision of Services for Disabled Passengers
Added on 2020-11-09
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