BSBHRM604 Manage Employees Relation Assessment 2022

Assessment Task 3 BSBHRM604 Manage employee relations
Project – Manage employee
relations
Submission details
The assessment task is due on the date specified by your assessor. Any
variations to this arrangement must be approved in writing by your
assessor.
Submit this document with any required evidence attached. See
specifications below
for details.
Performance objective
The candidate will demonstrate the ability to develop and maintain a
positive and productive workplace environment through a project work.
Assessment description
In this assessment task, you are required to complete written project and
answer the given questions. You need to complete both tasks – Task 1 and
Task 2.
Procedure
You are required to do the following.
● Read the project scope.
● Complete Tasks 1 and 2.
● Answer all the questions.
● Use the list in the Learner task checklist provided when submitting
your assessments. Do not submit your work until you have completed
all parts of the checklist.
Specifications
Project scope analysis:
You are the human resource manager for Kingfisher Garden Centre.
Familiarise yourself with the business by visiting the Kingfisher intranet:
www.didasko-online.com/kingfisher/human-resources.php
Here you will find everything you need to know about Kingfisher’s products
and services, their background, values, vision and mission. Use this
Choice Business College Page 1 of 7
RTO 41297 | CRICOS 03444C
Jan 2018 version: 2.0

Assessment Task 3 BSBHRM604 Manage employee relations
information to document an employee relations strategy consistent with
organisational objectives. The existing diversity policy available on the
Kingfisher intranet will help you get started:
www.didasko-online.com/kingfisher/human-resources.php
Adjustment for distance-based learners
● No variation of the task is required.
● Documentation can be submitted electronically or posted in the mail.
Task 1:
Document a simple policy statement or outline a simple procedure for any
three (3) sections of the employee relations strategy. Make sure the
strategies you employ comply with legislative and regulatory requirements
and are consistent with team, individual and organisational objectives.
The topics are listed in the table of contents for you. These include the
following.
● Equal employment opportunity
● Family work relationships
● Discrimination, harassment and bullying
● Diversity
● Conflict resolution
● Grievances and complaints
● Appeals process
● Recruitment
● Induction
● Training
● Performance management
● Performance development and improvement
● Termination of employment
● Continuous improvement
● Risk management
You may include any attachments (if required).
Choice Business College Page 2 of 7
RTO 41297 | CRICOS 03444C
Jan 2018 version: 2.0

Assessment Task 3 BSBHRM604 Manage employee relations
Task 2: Questions and answers
You are required to answer the questions given below. You may either use
the space being provided for your answers or attach separate answer
sheets as required.
1. How would you ensure that your strategy meet
organisational, team and individual objectives?
There are three steps that could be followed for the purpose of ensuring
that a strategy meets organizational, team and individual objectives.
The outcome has to be identified to be such as the departmental or
organizational goals, and aligns perfectly with them.
For the teams, a SMART objective has to be set, in which there would be
specific goals set for each team that would add up to be the
organizational goals. These goals have to be specific, measurable,
attainable, reliable and time bound.
An online tracking program also has to be implemented for the purpose
of making sure that employees’ performances and progresses are going
in the direction of the organizational objectives.
2. How would you communicate the employee relations strategy
and expectations to Kingfisher employees?
Choice Business College Page 3 of 7
RTO 41297 | CRICOS 03444C
Jan 2018 version: 2.0