Review Strategy for Australian Hardware Projects

Running head: MANAGE INNOVATION
Manage Innovation
Name of the Student:
Name of the University:
Author Note:

1MANAGE INNOVATION
Table of content
Task 1: Project -review program, system and process...............................................................3
Key system an process used by Australian Hardware...........................................................3
Develop performance and sustainability measures, assessment tools and techniques of
review strategy.......................................................................................................................3
Extensions..............................................................................................................................3
Describe evaluation of the effectiveness of review strategy and suggest improvement of
review strategy.......................................................................................................................5
Quality management and continuous improvement theory...................................................5
Analyse variances from plan and targets for the KRAs including discussion of performance
with regards to:.......................................................................................................................6
What trends did Australian Hardware fail to identify in the late 1950?................................6
Strength and weakness of the Australian Hardware Company prior to 1960........................7
Identify missed opportunities to improve business performance and describe one missed
opportunity in detail including an action plan........................................................................7
Discuss the possible use of advice from specialist to identify electronic or electronic
commerce opportunities.........................................................................................................8
Task 2: Develop option for continuous improvement................................................................9
Performance improvement strategy:......................................................................................9
Team briefing and consultant session:.................................................................................12
Revised performance improvement strategy:.......................................................................12
Risk analysis:.......................................................................................................................13

2MANAGE INNOVATION
Cost benefits analysis:..........................................................................................................14
Task 3: Management Innovation for continuous improvement...............................................15
Action plan:..........................................................................................................................15
Contingency plans:...............................................................................................................16
Implementation issues and failure:.......................................................................................17
Amend action plans and contingency plans:........................................................................18
Schedule activity:.................................................................................................................20

3MANAGE INNOVATION
Task 1: Project -review program, system and process
Key system an process used by Australian Hardware
Supply chain: To produce various toys, hardware and housewares the company purchased
high quality raw materials and packages from suppliers.
Operational system: Sales Team was responsible for taking orders from market, for
distribution the company used contract transport, and retailers sold the hardware directly to
the end user.
Product/service delivers: Design department and Planning department developed the idea
and translated these to estimate the required raw materials, timeline and scheduling.
Purchasing department was responsible for maintaining supply chain and inbound logistics.
Manufacturing department was responsible for production. Distribution department was
responsible for delivering the product to the consumers.
Develop performance and sustainability measures, assessment tools and
techniques of review strategy
In order to sustain the quality of the products and improve the quality the company should
implement multilevel review process with various effective tools, namely departmental
meetings, group discussion forum, training for innovation and productivity development.
Extensions
List of key result areas (KRA):
1. Better product variety

4MANAGE INNOVATION
2. Higher quality of product
3. Faster supply and manufacturing process
4. Faster distribution
List of Key performance indicators (KPI):
1. Higher demand
2. Better market reputation and share
3. Increased production rate
4. Improved consumer satisfaction
Description of performance review process:
Meetings are conducted among various departments and management board to identify and
eliminate the operational dilemmas. In workers discussion groups and forums workers can
covey about their experienced problems and satisfactions. Development of on-job and event
based training and development process increases the overall productivity and efficiency of
the workforce.
Sample service level agreement (SLA):
Agreement between: Australian Hardware and Package supplier
Agreement type: Inbound logistical and purchasing
Agreement details: Constant and daily supply of 360 crates of cardboard packages with
colourful cover for exchange of 20$ per crates.

5MANAGE INNOVATION
Describe evaluation of the effectiveness of review strategy and suggest
improvement of review strategy
In order to increase the efficiency of the supply chain the agreement and associated
terms and conditions should be maintained to reduce the expenditure for inbound logistics
more than 6% in each year. The internal meeting and conference is very helpful for
identifying the faults of operational system. Adequate training and development plan and
execution can increase the quality and diversity of the products. Reducing the selling price
and add extra promotional advantage, that can also increase the collective income more than
$2 million each year. Quicker distribution and warehouse planning can increase sales even
during 60’s when consumer behaviour was changing.
Quality management and continuous improvement theory
Quality management allow any organisation to keep track their manufacturing cycle
including supply and distribution, where the quality of the product can be sustained with
quality inbound raw material and with an efficient packaging and distribution system. To
implement this theory Australian Hardware could focus on the performance efficiency of
related department.
Improvement theory emphasise the improvement of product quality, production and
distribution performance through gradual improvement of workforce productivity and
potentiality. Australian Hardware could plan adequate training and development programs to
improve the performance of every individual.