Manage Meetings: Conduct and Follow-up Meetings | BSBTWK503

Assessment
Task 3
Manage meetings
BSBTWK503
Student Declaration
To be filled out and submitted with assessment responses
◻ I declare that this task and any attached document related to the task is all my own work
and I have not cheated or plagiarised the work or colluded with any other student(s)

◻ I understand that if I am found to have plagiarised, cheated or colluded, action will be
taken against me according to the process explained to me
◻ I have correctly referenced all resources and reference texts throughout these
assessment tasks.
◻ I have read and understood the assessment requirements for this unit
◻ I understand the rights to re-assessment
◻ I understand the right to appeal the decisions made in the assessment
Unit Title
Unit Code
Student
name
Student ID
number
Student
signature
Date
Task Number
------OFFICE USE ONLY-----
For Trainer and Assessor to complete:
◻ Student requested reasonable adjustment for the assessment

Marking Sheet
Completed successfully
Did the student satisfactorily:
Comments
Y
N
DNS
The student has satisfactorily completed
and submitted the following:
 Observation checklist in Task 3.1
 Screenshot or picture of draft
meeting-minutes x 2 in Task 3.1
 Finalised meeting minutes x 2 in Task
3.1
 Email to attendees x 2 in Task 3.2A
 Email to CEO x 2 in Task 3.2B
 Screenshot of folders with saved
agenda and minutes in Task 3.2C
Demonstrated ability to:
 Chair meetings according to
organisational requirements, agreed
conventions for the type of meeting
and legal and ethical requirements
 Promote participation, discussion,
problem solving and resolution of
issues
 Brief minute-taker on method for
recording meeting notes
 Review meeting minutes and edit, as
required
This is evidenced by:
 Observation checklist in Task 3.1
 Screenshot or picture of draft
meeting-minutes x 2 in Task 3.1
 Finalised meeting minutes x 2 in Task
3.1
Demonstrated ability to:
 Distribute and store minutes and
other follow-up documentation within
designated timelines, and according
to organisational requirements
This is evidenced by:
 Email to attendees x 2 in Task 3.2A
 Screenshot of folders with saved
agenda and minutes in Task 3.2C
Demonstrated ability to:
 Report outcomes of meetings, as
required, within designated timelines
This is evidenced by:
 Email to CEO x 2 in Task 3.2B
When collaborating with the group (Task
3.1), the student has actively participated
in group work with a substantial
contribution that can be assessed

Marking Sheet
Completed successfully
Did the student satisfactorily:
Comments
Y
N
DNS
individually for all this task's
requirements.
Task Outcome: Satisfactory Not Yet Satisfactory
Student Name:
Assessor Name:
Assessor Signature:
Date:
Table of Content
Student Declaration............................................................................................................
Task 3 – Conduct and follow-up meetings...........................................................
Task 3.1 Conduct meetings................................................................................................
Task 3.2 Follow-up meetings............................................................................................
Task 3 – Conduct and follow-up meetings
Task summary and instructions
What is this
assessment task
about?
This Task builds on Task 2.
Adept Owl is an Australian developer, publisher and
distributor of dice, card and board games for all ages.
You are required to conduct and follow-up on two
meetings as instructed and following relevant
organisational policy and procedures.

Task summary and instructions
To complete this task, please refer to Appendix 1 –
Scenario in Task 2, which includes relevant policies and
procedures.
Please note that the performance evidence for this unit of
competency requires you to provide evidence of the
ability to manage a meeting on at least two occasions.
This assessment has been designed to meet that
requirement.
This task comprises of the following assessment methods:
o Product-based
o Direct observation of Role-Play
o Case Study
o Other (specify)
It has been designed to evaluate your ability
to/competency in:
 Chair meetings according to organisational
requirements, agreed conventions for the type of
meeting and legal and ethical requirements
 Promote participation, discussion, problem solving and
resolution of issues
 Brief minute-taker on method for recording meeting
notes
 Review meeting minutes and edit, as required
 Distribute and store minutes and other follow-up
documentation within designated timelines, and
according to organisational requirements
 Report outcomes of meetings, as required, within
designated timelines
You are required to address the following:
 Task 3.1 Conduct meetings:
o Conduct meeting 1 (Role-Play)
o Conduct meeting 2 (Role-Play)
 Task 3.2 Follow up meetings:
o Conduct follow-up meeting activities as instructed
Note: the meeting minutes have been modified from their
original format in Appendix 1 (Task 2) for the purpose of
this assessment.
Although the assessment requires group collaboration
(Task 3.1) to simulate a work environment, the
assessment submission is individual, and it will be marked

Task summary and instructions
as such.
What do I need to
do to complete
this task
satisfactorily?
 submit the completed assessment tasks, according to
instructions,
 complete the tasks with sufficient detail and present
them in a professional manner,
 use your own words and reference sources
appropriately,
 meet the word count where required,
 use the scenario provided,
 use the templates provided where required,
 for your performance to be deemed satisfactory in this
assessment task you must satisfactorily address all of
the assessment criteria,
 if part of this task is not satisfactorily completed you
will be asked to complete further assessment to
demonstrate satisfactory performance.
Specifications You must deliver/participate in:
 Conduct meeting 1 in week 4 of class
 Conduct meeting 2 in week 4 of class
You must submit to GOALS
 Observation checklist
 Screenshot or picture of draft meeting-minutes x 2
 Finalised meeting minutes x 2
 Email to attendees x 2
 Email to CEO x 2
 Screenshot of folders with saved agenda and minutes
Resources and
equipment
• Computer with Internet access
• Access to Microsoft Office suites or similar software
• Learning material
• Scenario for assessment as provided
• Appendices as provided
• Relevant policies and procedures as provided
• Templates as provided
Re-submission
opportunities
You will be provided feedback on your performance by the
Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of
this task. If any parts of the task are not satisfactorily
completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must
undertake to demonstrate satisfactory performance. Re-
assessment attempt(s) will be arranged at a later time
and date. You have the right to appeal the outcome of
assessment decisions if you feel that you have been dealt
with unfairly or have other appropriate grounds for an

Task summary and instructions
appeal. You are encouraged to consult with the assessor
prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or
needs that may hinder you when attempting any part of
the assessment.
Complete the following activities:
FOCUS: Host Great Digital Meetings
CASE STUDY: Adept Owl Gaming
This assessment task builds on the work completed in Task 2.
You will conduct and follow up on the two meetings you planned for in
Task 2.
Task 3.1 Conduct meetings
Schedule a time with the trainer and assessor in week 4 of class to conduct the two
meetings (Role-Play).
For the purpose of the assessment, the meetings will have a duration of 15-20
minutes each, and a group of classmates will play the role of the participants in
simulated work conditions.
It is recommended you ask one of the participants (classmate) to be the minute
taker and take the minutes using the approved template (Template 1 ).
The trainer and assessor will evaluate your performance during the two Role-Plays.
If you are absent from class, it is your responsibility to make alternative
arrangements with the trainer and assessor to perform the two Role-Plays.
Before the meetings
 Prepare to chair the meeting
 Prepopulate the Meeting Minutes Template (Template 1) as needed for both
meetings
 Print or provide a soft copy of the meeting minutes template to the minute taker
(writing the meeting minutes on blank paper or digitally is also acceptable)
During the meetings
 Brief the minute-taker on the method for recording notes following
organisational requirements and conventions
 Greet the attendees and explain the purpose and the structure of the meeting
 Chair the meeting following organisational policy and procedures

 Facilitate the discussion
 Ensure that the meeting is focused, time-efficient and that it achieves the
required outcomes (all items discussed)
 Encourage active participation from the attendees
 Facilitate problem-solving, discussion of ideas and resolution of issues in a
professional manner
 Prepare to provide one example of an issue solved during the meeting
 Listen for information, ideas, and concerns during the meeting
 Use a style, tone and vocabulary appropriate to the audience
 Close the meeting, making sure that action items are minuted
After the meetings
 Check the meeting minutes and make sure that they are a true and accurate
record of the meeting and that they reflect relevant organisational policy and
procedures
 Provide evidence of the draft meeting minutes taken by your classmate (picture
or screenshot) in the space below:
Meeting 1:
Meeting 2:
 Make corrections, adjust and refine the meeting minutes, submitting the final
copies using Template 1 in this assessment document.
Template 1 -Meeting Minutes
Meeting minutes – Meeting 1
DATE: 05/12/21 MEETIN
G TITLE:
To design game named scrabble
TIME: ATTENDEES:
Internal