Manage Operational Plan for Assure Pharmaceutical Company
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This article provides a detailed guide on how to develop an operational plan for Assure Pharmaceutical Company, including resource acquisition and management strategies. It covers key performance indicators, contingency plans, and more.
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Running head: MANAGE OPERATIONAL PLAN
Manage Operational Plan
Name of the University:
Name of the Student:
Author Note:
Manage Operational Plan
Name of the University:
Name of the Student:
Author Note:
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1MANAGE OPERATIONAL PLAN
Part A: Develop Operation Plan
Answer 1
Assure Pharmaceutical Company is planning to open its new operational branch at
New South Wales, Australia. The pharmaceutical company uses a unique approach for
manufacturing drugs, which helps in treating the diseases affecting the individuals’ central
nervous system. Their motto is to bridge the treatment gaps in cardio metabolic disorders. In
addition to this, they also manufacture, produce and distribute drugs, which help in treating
certain heart disorders. The mission statement of the company is to improve the patients’
lives by developing and manufacturing innovative treatments, which address unmet medical
needs of neurological as well as related disorders of central nervous system.
The vision statement of the Assure Pharmaceutical Company is to dedicate
themselves into researching, developing and commercializing more and more innovative
proprietary active pharmaceutical ingredients for managing cardio metabolic disorders. Their
policies and procedures involve in discovering and developing antibiotics for treating the
patients from life-threatening diseases as well as bacterial infections. In addition to this, they
are dedicated to the commercialization and development of life-altering and innovative
therapies for their patients, which are often fatal and rare diseases. Moreover, they are
committed to develop safe as well as effective products for treating cognitive disorders of
their patients.
Answer 2
Operational Plan for Assure Pharmaceutical Company;
Production and Manufacturing
Part A: Develop Operation Plan
Answer 1
Assure Pharmaceutical Company is planning to open its new operational branch at
New South Wales, Australia. The pharmaceutical company uses a unique approach for
manufacturing drugs, which helps in treating the diseases affecting the individuals’ central
nervous system. Their motto is to bridge the treatment gaps in cardio metabolic disorders. In
addition to this, they also manufacture, produce and distribute drugs, which help in treating
certain heart disorders. The mission statement of the company is to improve the patients’
lives by developing and manufacturing innovative treatments, which address unmet medical
needs of neurological as well as related disorders of central nervous system.
The vision statement of the Assure Pharmaceutical Company is to dedicate
themselves into researching, developing and commercializing more and more innovative
proprietary active pharmaceutical ingredients for managing cardio metabolic disorders. Their
policies and procedures involve in discovering and developing antibiotics for treating the
patients from life-threatening diseases as well as bacterial infections. In addition to this, they
are dedicated to the commercialization and development of life-altering and innovative
therapies for their patients, which are often fatal and rare diseases. Moreover, they are
committed to develop safe as well as effective products for treating cognitive disorders of
their patients.
Answer 2
Operational Plan for Assure Pharmaceutical Company;
Production and Manufacturing
2MANAGE OPERATIONAL PLAN
The Assure Pharmaceutical Company manufactures drugs by breaking the entire
procedure into a series of operations like milling, coating, granulation, tablet pressing and
others. Before the drug is being manufactured, there is an evaluation phase in order to
maintain its stability, uniformity and other factors.
Human Resource
The human resource manager of the company checks whether Assure Company is
carrying out its procedures by maintaining the environmental safety or not. In addition to this,
the manager looks after the wellbeing of its employees.
Processes
The company has divided its organizational processes into several units of
management. The processes are being divided into units of finance managers, purchasing
managers, research and development managers, production managers, marketing managers
and human resource managers.
Distribution
The distribution procedure of the company includes all the activities, which enable
them to transfer the material or economic product over tangible or intangible goods from an
economic subject to the other.
Location and Facilities
The company is located at New South Wales, which provides facilities like wholesale
distribution of prescribed drugs, proprietor drugs as well as toiletries.
Equipment Planning
The Assure Pharmaceutical Company manufactures drugs by breaking the entire
procedure into a series of operations like milling, coating, granulation, tablet pressing and
others. Before the drug is being manufactured, there is an evaluation phase in order to
maintain its stability, uniformity and other factors.
Human Resource
The human resource manager of the company checks whether Assure Company is
carrying out its procedures by maintaining the environmental safety or not. In addition to this,
the manager looks after the wellbeing of its employees.
Processes
The company has divided its organizational processes into several units of
management. The processes are being divided into units of finance managers, purchasing
managers, research and development managers, production managers, marketing managers
and human resource managers.
Distribution
The distribution procedure of the company includes all the activities, which enable
them to transfer the material or economic product over tangible or intangible goods from an
economic subject to the other.
Location and Facilities
The company is located at New South Wales, which provides facilities like wholesale
distribution of prescribed drugs, proprietor drugs as well as toiletries.
Equipment Planning
3MANAGE OPERATIONAL PLAN
Anthony Simpson completed his Masters in Pharmacy and is under the responsibility
of managing the overall operations, planning, logistics, manufacturing, processes of
manufacturing as well as equipment planning.
Answer 3
Key Result
Areas(KRA
s)&Targets
(SMART)
KPIs Strategies Timeline Critical
Success
Factors
Consultative
Stakeholders
Document
Resources
Required
Budget
Estimate
To increase
the sales by
ten percent
by the first
week of July
and expand
the services
including
distribution.
Service
sales
increased
by ten
percent
by the
first
week of
July
Developing the plan and
implementing the services to
increase their sales at the stores.
7th July
2018
Creating
successfu
l
relations
hips with
the
suppliers.
Store
Manager,
Organization
al leader,
manager,
medical
representativ
es.
In twenty
five stores
of
Australia.
200
Australian
Dollars
Anthony Simpson completed his Masters in Pharmacy and is under the responsibility
of managing the overall operations, planning, logistics, manufacturing, processes of
manufacturing as well as equipment planning.
Answer 3
Key Result
Areas(KRA
s)&Targets
(SMART)
KPIs Strategies Timeline Critical
Success
Factors
Consultative
Stakeholders
Document
Resources
Required
Budget
Estimate
To increase
the sales by
ten percent
by the first
week of July
and expand
the services
including
distribution.
Service
sales
increased
by ten
percent
by the
first
week of
July
Developing the plan and
implementing the services to
increase their sales at the stores.
7th July
2018
Creating
successfu
l
relations
hips with
the
suppliers.
Store
Manager,
Organization
al leader,
manager,
medical
representativ
es.
In twenty
five stores
of
Australia.
200
Australian
Dollars
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4MANAGE OPERATIONAL PLAN
To purchase
additional
tools and
equipments
required by
every store
like printers,
Xerox
machines in
order to
increase the
sales.
Printers
and
Xerox
machines
are being
installed
by the
second
week of
July.
To obtain quotations from the
suppliers as well as purchasing
additional printers and Xerox
machines.
15th July
2018
Secure
financing
for the
new
expansio
n.
Store
Manager,
Organization
al leader,
manager,
medical
representativ
es.
In twenty
five stores
of
Australia.
600
Australian
Dollars
To increase
the delivery
capacities
by
acquisition
processes
and delivery
vans for
increased
sales.
Delivery
vans to
be
increased
by the
third
week of
July.
To discuss with the suppliers and
purchase the delivery vans.
25th July
2018
Extensio
n of the
store’s
space to
accommo
date new
products
as well as
customer
s.
Store
Manager,
Organization
al leader,
manager,
medical
representativ
es.
In twenty
five stores
of
Australia.
30,000
Australian
Dollars
(Figure: Operational Plan of Assure Pharmaceutical Company
Source: Created by Author)
To purchase
additional
tools and
equipments
required by
every store
like printers,
Xerox
machines in
order to
increase the
sales.
Printers
and
Xerox
machines
are being
installed
by the
second
week of
July.
To obtain quotations from the
suppliers as well as purchasing
additional printers and Xerox
machines.
15th July
2018
Secure
financing
for the
new
expansio
n.
Store
Manager,
Organization
al leader,
manager,
medical
representativ
es.
In twenty
five stores
of
Australia.
600
Australian
Dollars
To increase
the delivery
capacities
by
acquisition
processes
and delivery
vans for
increased
sales.
Delivery
vans to
be
increased
by the
third
week of
July.
To discuss with the suppliers and
purchase the delivery vans.
25th July
2018
Extensio
n of the
store’s
space to
accommo
date new
products
as well as
customer
s.
Store
Manager,
Organization
al leader,
manager,
medical
representativ
es.
In twenty
five stores
of
Australia.
30,000
Australian
Dollars
(Figure: Operational Plan of Assure Pharmaceutical Company
Source: Created by Author)
5MANAGE OPERATIONAL PLAN
Answer 4
Issues/Events Likelihood
(H/M/L)
Project
Impact
(H/M/L)
Priority
(lowest 1
to highest
5)
Solution Action by Timeframe/
Due date
Skilled labors’
willingness to
relocate to the
new branch.
Medium High 3 Combination
of incentives
and on-site
education.
Human
resource
managers
5th June, 2018
Marketing the
products and
developing
multiple
distribution
networks for the
new products.
High High 5 Using
promotional
activities
like
campaigns,
posting on
social
networking
sites and
others.
Marketers. 10th June 2018
Quality control
and assurance
High High 5 Checking
the quality
of the new
products,
testing them
in the
laboratories
for the
Quality
analysts,
pharmacists
and others.
10th June 2018
Answer 4
Issues/Events Likelihood
(H/M/L)
Project
Impact
(H/M/L)
Priority
(lowest 1
to highest
5)
Solution Action by Timeframe/
Due date
Skilled labors’
willingness to
relocate to the
new branch.
Medium High 3 Combination
of incentives
and on-site
education.
Human
resource
managers
5th June, 2018
Marketing the
products and
developing
multiple
distribution
networks for the
new products.
High High 5 Using
promotional
activities
like
campaigns,
posting on
social
networking
sites and
others.
Marketers. 10th June 2018
Quality control
and assurance
High High 5 Checking
the quality
of the new
products,
testing them
in the
laboratories
for the
Quality
analysts,
pharmacists
and others.
10th June 2018
6MANAGE OPERATIONAL PLAN
betterment
of the
customers.
This is of
highest
priority as it
involves the
lives of the
patients.
Crediting
insurance for
protecting the
company from
bad debts.
High High 5 Protecting
the company
against bad
debts for the
future
benefits, by
investing on
the appraisal
techniques.
Finance
Managers.
10th July 2018
(Figure: Contingency Plan
Source: Created by Author)
Plan B: Plan and Manage Resource Acquisition
Answer 6
The Assure Pharmaceutical Company is planning to start with their strategic plans and
focus on their most important goals or objectives. The key initiatives of the company are new
betterment
of the
customers.
This is of
highest
priority as it
involves the
lives of the
patients.
Crediting
insurance for
protecting the
company from
bad debts.
High High 5 Protecting
the company
against bad
debts for the
future
benefits, by
investing on
the appraisal
techniques.
Finance
Managers.
10th July 2018
(Figure: Contingency Plan
Source: Created by Author)
Plan B: Plan and Manage Resource Acquisition
Answer 6
The Assure Pharmaceutical Company is planning to start with their strategic plans and
focus on their most important goals or objectives. The key initiatives of the company are new
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7MANAGE OPERATIONAL PLAN
organizational structures, faster delivery times, quality control measures and more employee
time spent for professional development. The resources required for the new branch are
Xerox machines, printers, delivery vans, suppliers, employees, a new human resource
manager, finance manager, accountant, medical representatives and a marketing department.
The key performance indicators of the Assure Pharmaceutical are going to play a major role
for the success of their operational plans.
In addition to this, the company should also develop their new organizational
structures, quality control measures, faster delivery of the items and more employees’ time
spent on the professional development. These are the major responsibilities of the company in
order to measure their progress. The performance indicator tools play a major role in the
success of the company. Based on the company’s past experiences, Assure will be able to
calculate a budget required for the expansion of their business.
Answer 7
The resource allocation method refers to the procedure as well as strategy involving
the company on deciding where the resource are scarce and should be used for the production
of services and goods. For the resource allocation procedure, the Assure Company needs to
formulate the vision as well as goals for the future betterment. To accomplish the mission
statement, the company should navigate the uncertainties, dynamics and complexities of its
external environments, counteracting and outperforming competitors and the adversaries.
This will enable them in being faster, better as well as more innovative. This can be
accomplished by developing a strong strategy for meeting the objectives as well as aligning
the internal organization in terms of administrative structure, leadership, work processes and
human resource management.
organizational structures, faster delivery times, quality control measures and more employee
time spent for professional development. The resources required for the new branch are
Xerox machines, printers, delivery vans, suppliers, employees, a new human resource
manager, finance manager, accountant, medical representatives and a marketing department.
The key performance indicators of the Assure Pharmaceutical are going to play a major role
for the success of their operational plans.
In addition to this, the company should also develop their new organizational
structures, quality control measures, faster delivery of the items and more employees’ time
spent on the professional development. These are the major responsibilities of the company in
order to measure their progress. The performance indicator tools play a major role in the
success of the company. Based on the company’s past experiences, Assure will be able to
calculate a budget required for the expansion of their business.
Answer 7
The resource allocation method refers to the procedure as well as strategy involving
the company on deciding where the resource are scarce and should be used for the production
of services and goods. For the resource allocation procedure, the Assure Company needs to
formulate the vision as well as goals for the future betterment. To accomplish the mission
statement, the company should navigate the uncertainties, dynamics and complexities of its
external environments, counteracting and outperforming competitors and the adversaries.
This will enable them in being faster, better as well as more innovative. This can be
accomplished by developing a strong strategy for meeting the objectives as well as aligning
the internal organization in terms of administrative structure, leadership, work processes and
human resource management.
8MANAGE OPERATIONAL PLAN
The resources like finance manager, marketing department, human resource managers
can be acquired by posting an advertisement on job recruitment for the specific roles. One on
one interview can be conducted, which will enable the betterment of the organizational
expansion. In addition to this, the existing human resource manager of the company should
adopt certain strategies for relocating the employees. If the employees disagree on the
decision of relocation, the human resource manager of the company should design new
benefits and compensation plan for them, in order to motivate and encourage the current
employees.
Answer 8
The organizational policies and procedures of Assure Pharmaceutical Company for
the acquisition activity suggest a model, which as three particular stages; pre-combination,
combination and lastly, solidification and advancement. These stages encompass the larger
business functions like strategy, marketing, finance, Information Technology, distribution
and manufacturing. Furthermore, it is immensely important to provide focus and detail for the
human resource managers’ issues with acquisition activities. The human resource manager
needs to discuss the possible advantages of the company with its employees.
In addition to this, if the employees feel hesitated to relocate in the new branch of
Assure Pharmaceutical Company, the human resource manager of the company should
motivate as well as encourage them to perform better. This can be done by designing a new
set of compensation or benefit policies for them, which may make them, feel better.
Moreover, in order support the acquisition activity of the company; new organizational
leaders can be placed. Furthermore, it is important for the company to check the history of
their partners, before signing the agreement. This will ensure proper benefits to the
company’s progress as well as growth.
The resources like finance manager, marketing department, human resource managers
can be acquired by posting an advertisement on job recruitment for the specific roles. One on
one interview can be conducted, which will enable the betterment of the organizational
expansion. In addition to this, the existing human resource manager of the company should
adopt certain strategies for relocating the employees. If the employees disagree on the
decision of relocation, the human resource manager of the company should design new
benefits and compensation plan for them, in order to motivate and encourage the current
employees.
Answer 8
The organizational policies and procedures of Assure Pharmaceutical Company for
the acquisition activity suggest a model, which as three particular stages; pre-combination,
combination and lastly, solidification and advancement. These stages encompass the larger
business functions like strategy, marketing, finance, Information Technology, distribution
and manufacturing. Furthermore, it is immensely important to provide focus and detail for the
human resource managers’ issues with acquisition activities. The human resource manager
needs to discuss the possible advantages of the company with its employees.
In addition to this, if the employees feel hesitated to relocate in the new branch of
Assure Pharmaceutical Company, the human resource manager of the company should
motivate as well as encourage them to perform better. This can be done by designing a new
set of compensation or benefit policies for them, which may make them, feel better.
Moreover, in order support the acquisition activity of the company; new organizational
leaders can be placed. Furthermore, it is important for the company to check the history of
their partners, before signing the agreement. This will ensure proper benefits to the
company’s progress as well as growth.
9MANAGE OPERATIONAL PLAN
Answer 9
Required Resources Sources and
Strategies
Related
Organizational
policies and
procedures
Intellectual Property
rights and protection
New staff members,
managers.
Training plans and
strategies to train them
and let them know the
company’s
organizational goals as
well as objectives,
mission and vision.
The recruitment
procedure must be
based upon the
organizational policies
as well as procedures.
Employee rights,
copyrights, trademarks,
moral rights, unfair
competition, trade
secrets, publicity
rights.
Good recruitment
processes, incentives,
recruitment and
retention.
The strategies of the
human resource
manager are to recruit
new staff members for
the new branch of the
company.
Proper Recruitment
Policy and Procedures,
terms and conditions,
working hours, shift
timing.
Employee rights, moral
rights.
Building the
acquisition team.
Carrying out a market
research and
development procedure
for building the
acquisition team and
reviewing the
parameters to be
merged.
Partnership policies
and procedures.
Employee rights,
copyrights, trademarks,
moral rights, unfair
competition, trade
secrets, publicity
rights.
The Acquisition Doable implementation Implementation Employee rights,
Answer 9
Required Resources Sources and
Strategies
Related
Organizational
policies and
procedures
Intellectual Property
rights and protection
New staff members,
managers.
Training plans and
strategies to train them
and let them know the
company’s
organizational goals as
well as objectives,
mission and vision.
The recruitment
procedure must be
based upon the
organizational policies
as well as procedures.
Employee rights,
copyrights, trademarks,
moral rights, unfair
competition, trade
secrets, publicity
rights.
Good recruitment
processes, incentives,
recruitment and
retention.
The strategies of the
human resource
manager are to recruit
new staff members for
the new branch of the
company.
Proper Recruitment
Policy and Procedures,
terms and conditions,
working hours, shift
timing.
Employee rights, moral
rights.
Building the
acquisition team.
Carrying out a market
research and
development procedure
for building the
acquisition team and
reviewing the
parameters to be
merged.
Partnership policies
and procedures.
Employee rights,
copyrights, trademarks,
moral rights, unfair
competition, trade
secrets, publicity
rights.
The Acquisition Doable implementation Implementation Employee rights,
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10MANAGE OPERATIONAL PLAN
Implementation Plan plan will help in
ensuring clear
organizational goals
and objectives.
Moreover, the
employees should have
clear responsibilities
within the authority
level.
policies and procedures
of the company must
comprise the merger
and acquisition plan.
copyrights, trademarks,
moral rights, unfair
competition, trade
secrets, publicity
rights.
(Figure: Resource Acquisition and Management
Source: Created by Author)
Answer 10
Attributes June July August September October
Employee
training:
Needs
assessment,
alternative
reviews,
implementatio
n of other
policies.
To increase the
sales by ten
percent by the
first week of
Implementation Plan plan will help in
ensuring clear
organizational goals
and objectives.
Moreover, the
employees should have
clear responsibilities
within the authority
level.
policies and procedures
of the company must
comprise the merger
and acquisition plan.
copyrights, trademarks,
moral rights, unfair
competition, trade
secrets, publicity
rights.
(Figure: Resource Acquisition and Management
Source: Created by Author)
Answer 10
Attributes June July August September October
Employee
training:
Needs
assessment,
alternative
reviews,
implementatio
n of other
policies.
To increase the
sales by ten
percent by the
first week of
11MANAGE OPERATIONAL PLAN
July and
expand the
services
including
distribution.
To purchase
additional tools
and
equipments
required by
every store like
printers, Xerox
machines in
order to
increase the
sales.
To increase the
delivery
capacities by
acquisition
processes and
delivery vans
for increased
sales.
Skilled labors’
relocation to
the new
July and
expand the
services
including
distribution.
To purchase
additional tools
and
equipments
required by
every store like
printers, Xerox
machines in
order to
increase the
sales.
To increase the
delivery
capacities by
acquisition
processes and
delivery vans
for increased
sales.
Skilled labors’
relocation to
the new
12MANAGE OPERATIONAL PLAN
branch.
Marketing the
products and
developing
multiple
distribution
networks for
the new
products
Quality control
and assurance
Crediting
insurance for
protecting the
company from
bad debts.
(Figure: Gantt chart
Source: Create by Author)
branch.
Marketing the
products and
developing
multiple
distribution
networks for
the new
products
Quality control
and assurance
Crediting
insurance for
protecting the
company from
bad debts.
(Figure: Gantt chart
Source: Create by Author)
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13MANAGE OPERATIONAL PLAN
Bibliography
Armstrong, G., Kotler, P., Harker, M. and Brennan, R., 2015. Marketing: an introduction.
Pearson Education.
Butler, R. and Wilson, D.C., 2015. Managing voluntary and non-profit organizations:
Strategy and structure. Routledge.
Cascio, W., 2018. Managing human resources. McGraw-Hill Education.
Clegg, S.R., Kornberger, M. and Pitsis, T., 2015. Managing and organizations: An
introduction to theory and practice. Sage.
Coombs, W.T., 2014. Ongoing crisis communication: Planning, managing, and responding.
Sage Publications.
Dale, B., 2015. Total quality management. John Wiley & Sons, Ltd.
Davis, T., Cutt, M., Flynn, N. and Mowl, P., 2016. Talent assessment: A new strategy for
talent management. Routledge.
Ginter, P.M., 2018. The strategic management of health care organizations. John Wiley &
Sons.
Haynes, P., 2015. Managing complexity in the public services. Routledge.
Hopkins, B.R., 2017. Starting and managing a nonprofit organization: A legal guide. John
Wiley & Sons.
Kerzner, H. and Kerzner, H.R., 2017. Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons.
Bibliography
Armstrong, G., Kotler, P., Harker, M. and Brennan, R., 2015. Marketing: an introduction.
Pearson Education.
Butler, R. and Wilson, D.C., 2015. Managing voluntary and non-profit organizations:
Strategy and structure. Routledge.
Cascio, W., 2018. Managing human resources. McGraw-Hill Education.
Clegg, S.R., Kornberger, M. and Pitsis, T., 2015. Managing and organizations: An
introduction to theory and practice. Sage.
Coombs, W.T., 2014. Ongoing crisis communication: Planning, managing, and responding.
Sage Publications.
Dale, B., 2015. Total quality management. John Wiley & Sons, Ltd.
Davis, T., Cutt, M., Flynn, N. and Mowl, P., 2016. Talent assessment: A new strategy for
talent management. Routledge.
Ginter, P.M., 2018. The strategic management of health care organizations. John Wiley &
Sons.
Haynes, P., 2015. Managing complexity in the public services. Routledge.
Hopkins, B.R., 2017. Starting and managing a nonprofit organization: A legal guide. John
Wiley & Sons.
Kerzner, H. and Kerzner, H.R., 2017. Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons.
14MANAGE OPERATIONAL PLAN
McDonald, M. and Wilson, H., 2016. Marketing Plans: How to prepare them, how to profit
from them. John Wiley & Sons.
McDONALD, M.A.L.C.O.L.M., 2016. Strategic marketing planning: theory and practice.
In The marketing book (pp. 108-142). Routledge.
Van Der Aalst, W.M., La Rosa, M. and Santoro, F.M., 2016. Business process management.
Wagner, S.M., Ullrich, K.K. and Transchel, S., 2014. The game plan for aligning the
organization. Business horizons, 57(2), pp.189-201.
McDonald, M. and Wilson, H., 2016. Marketing Plans: How to prepare them, how to profit
from them. John Wiley & Sons.
McDONALD, M.A.L.C.O.L.M., 2016. Strategic marketing planning: theory and practice.
In The marketing book (pp. 108-142). Routledge.
Van Der Aalst, W.M., La Rosa, M. and Santoro, F.M., 2016. Business process management.
Wagner, S.M., Ullrich, K.K. and Transchel, S., 2014. The game plan for aligning the
organization. Business horizons, 57(2), pp.189-201.
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