Manage Operational Plan - Desklib

MANAGE OPERATIONAL PLAN

MANAGE OPERATIONAL PLAN
Contents
Introduction:...............................................................................................................................4
Task 1:........................................................................................................................................5
Activity 1:...............................................................................................................................5
Development and implementation of the operational plan:...............................................5
Operational plan table:.......................................................................................................5
Activity 2:...............................................................................................................................8
Models and methods of the operational plan:....................................................................8
Role of BBQfun’s operational plan in achieving the organisation’s objectives:...............9
Legislative and regulatory context:..................................................................................10
Activity 3:.............................................................................................................................11
E-commerce strategy:.......................................................................................................11
Human resources and requirements of operational capital:.............................................11
Task 2:......................................................................................................................................14
Question 1: Describe models and methods of the operational plan.....................................14
Question 2: Explain the role of operational plan un achieving the organisation's objectives
..............................................................................................................................................15
Question 3: Explain the budgeting process..........................................................................16
Question 4: List alternative approaches to developing key performance indicators to meet
business objectives...............................................................................................................16
Question 5: Outline the legislative and regulatory context relevant to the operational plan
of the organisation................................................................................................................17
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MANAGE OPERATIONAL PLAN
Question 6: Outline the organisation’s policies, practices and procedures that relate to the
operational plan....................................................................................................................17
Conclusion:..............................................................................................................................20
References:...............................................................................................................................21
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MANAGE OPERATIONAL PLAN
Introduction:
Certain procedures and systems are required in the management of a firm at a strategic or
initial level. These procedures and the systematic steps followed one after the other needs
development and implementation for facilitating the organisation's plan that is referred to as
operational. This very unit is mainly applied to the individuals or personnel who are there to
manage the work that is allotted to others and the operation within the boundaries of the
strategic or initial plan of business which has a broader concept. The management of
operations can significantly contribute to the achievements of the company by making use of
the resources that are available for effective production of the goods and services in a manner
that intends to satisfy the needs and wants of the customers the most. The documentation of
the firm is made legally with the mandatory elements and the documents which are required
by the policies mentioned under the company's judiciary, documents which are suggested by
the best practices of human resources, informal as well as formal record keeping of the events
meant for the employees. The management of the operational plan helps the organisation to
effectively compete within a market or an industry where there is an exchange of information
or services between them along with external stakeholders.
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MANAGE OPERATIONAL PLAN
Task 1:
Activity 1:
Development and implementation of the operational plan:
The operational plan of BBQfun is done maintaining certain procedures of labelling,
researches conducted and by delivery of services that are personalised, establishing the
products which have a certain level of quality and also providing the consumers or customers
with quality service to them. They are pretty reputed in this matter. According to Klettner et
al. (2014, p. 145), through their continuous training and the management of performances by
the support staff, increasing revenue in sales and by the reduction of operating costs which
include both direct and indirect. These are certain ways that are followed by the BBQfun
industry for maintaining its operational plan.
The board of directors and the CEO of the BBQfun industry have decided on how to
implement the operational plan within the industry. In the pathway of achieving success in
business, they have a clear regulatory and legislative background, which appropriately
complies with the rules so that there is no hamper caused to the business. To understand the
market, the investigation regarding the customers comprises of research on what the
customers are and to which population do they belong. They have certain privacy regulations
that are implemented by the company heads and makes sure that are the available resources
to the firm are being effectively used, handling the customer relationships properly so that the
enterprise can create a future that is promising.
Operational plan table:
Objectives: A measure of
performance:
Tasks to be performed:
1. Engagement with the
customers through
researches, personalised
services and marketing
 Completing the
market research
 Completing the
surveys concerned
with the customers
 Conduction of
surveys on a
quarterly basis
regarding the
satisfaction of the
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MANAGE OPERATIONAL PLAN
 Completion of the
identification of
the reports
regarding
marketing
opportunities
customers
 Evaluating the
market and the
data acquired for
determining the
opportunities in
the market
2. Reputation building by
providing the customers
with quality goods and
services
 Determining the
percentage of
customers with
positive reviews,
response towards
the organisation, a
response on the
quality, safety,
ethics and
innovation
 Sorting out the
percentage of
brand recognition
after customer
surveys at regular
intervals
 Considering the
number of
complaints from
the customers
 Times of delivery
to the customers
 Track of the
number of items
that are returned
by the customers
 Auditing the
quality of the
supplier
 Connection at
regular intervals
with the supplier
 Investigation of
the resourcing
needs which
includes the people
and the products
 Fulfilling the
distribution and
resourcing needs
following the
procedures and
policies that are
laid down
 Maintaining the
resource
management of the
enterprise, point of
sales and the
systems related to
the management of
customer
relationships
3. Reducing direct and
indirect operations of
cost
 A measure of the
wages, salaries,
consultancy fees
along with the
wastage and
expenses
associated with the
firm
 Researching new
suppliers who are
having a potential
 Renegotiating with
the different
suppliers
 Researching about
very new
possibilities of
distribution
 Focussing better
on the restraint of
budget for
managing the
diverse activities
and projects
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