Manage Operational Plan

Running head: MANAGE OPERATIONAL PLAN
Manage Operational Plan
Name of the student:
Name of the university:
Author note:

1MANAGE OPERATIONAL PLAN
Table of Contents
Part A: Skills and Knowledge Activity................................................................................3
Task: Create an Operational Plan Brief Presentation or senior management..............3
1. Introduction of the Organisation:............................................................................3
2. Business Proposal:.................................................................................................3
3. The Plan:................................................................................................................3
4. Financial Resource Requirements:........................................................................4
5. Human Resource and other Requirements:..........................................................4
6. Risk Assessment and Mitigation Strategy:.............................................................4
7. Implementation:......................................................................................................5
8. Key Performance Indicators (KPIs):.......................................................................5
Part B: Major Activity.........................................................................................................6
Case Study: Excel Personnel........................................................................................6
1. Operational Goals:..................................................................................................6
2. Resources and Funds:...........................................................................................6
3. Relevant Personnel:...............................................................................................7
4. Communication Methods:.......................................................................................7
5. Feedback Process:.................................................................................................7
6. KPIs:.......................................................................................................................8
7. Contingency Plans:................................................................................................8

2MANAGE OPERATIONAL PLAN
8. A business proposal:..............................................................................................9
9. A flow chart:............................................................................................................9
10. Communication and One SMART Goal:............................................................10
11. Supplier-relationship:..........................................................................................11
12. Performance Measurement:...............................................................................11
13. Tool:....................................................................................................................12
14. Monitoring Financial Information:.......................................................................12
15. Factors that affect output and quality:................................................................13
16. Promote openness and trust between employees:............................................13
17. Flow Chart:.........................................................................................................13
18. Flow Chart for Implementation:..........................................................................14
References.......................................................................................................................16

3MANAGE OPERATIONAL PLAN
Part A: Skills and Knowledge Activity
Task: Create an Operational Plan Brief Presentation or senior management
1. Introduction of the Organisation:
Target is a subsidiary firm of Wesfarmers. Target, which once was performing
exceptionally well now seems like losing its touch. Target and Kmart both are subsidiary
firms of Wesfarmers. Both of the brands kept things similar in terms of the product line
and sales strategy. The similarities thus formed largely affected Target's capability to
perform and lead the EDLP (Everyday Low Price Model) model (Heizer et al. 2017). The
store layout and the sales strategy indicates that Target is confused with its business
strategy. Decision-makers need to rethink their product positioning strategy. The
items sold in stores do not resemble with EDLP model. They follow the EDLP model
while they also sell premium products.
2. Business Proposal:
The decision-makers or the management team should conduct an in-depth
analysis of the issues being faced by them. In addition, assessing the facts, which have
benefitted Kmart should also be helpful. As found from a few reports, product
positioning strategy at Target is questionable. They are failing to meet the target
consumer segment. They are keeping items in a huge range and mixing it up with both
premium and low-priced products (Khanna 2015). Rather, they should only continue
with low-priced products if they are to produce tough competition to its competitors in
the EDLP model.
3. The Plan: