Manage Performance Effectively

Manage Performance Effectively
Question 1
What is the difference between an award, an enterprise agreement, and a common law
employment contract? (Refer to Australian Industrial Relations Law when preparing this
response.)
Morden award is an industry, which is based on fewer employment standards that apply in
addition to the NES but enterprise agreement mainly set out situations of employment for a
group of workers at one or more workplace. As compare with both award and enterprise,
common law contracts of workers can develop numbers of situations in minimum
entitlements. Moreover, most business industries have a modern award that covers all
employers and cannot be modified but in the case of contracts, the employment contract can
be changed as per the requirements. It is observed that the pay rate in an enterprise agreement
cannot be less than the modern award. (Venkatraman and Sheikh, 2016).
Question 2
Referencing the documents that govern employment conditions within your organisation,
outline 3 employment conditions and the legislation and/or policies that apply to them.
There are following three employment condition and legislation, which can be applied in the
organization:
Fair Work Act 2009 (Cth)
Work Health and Safety Act 2011 (Cth)
Disability Discrimination Act 1992 (Cth)
Question 3
Summarise each of the following legislative requirements and discuss how they relate to:
 how you allocate work and resources
 your team’s ability to meet performance outcomes
 workplace relations and team cohesion
a. Unlawful dismissal
According to section 772 an employer should not terminate a consumer’s employment
for one of the following reasons:
Temporary absence from work because of accident
Non-membership of a trade union

Absence from work, national or social origin
The filing of a complaint against the employer including violation of laws
b. Equal Employment Opportunity
As stated by Equal Employment Opportunity Act 1987, an organization should ensure
that they create a workplace free from discrimination and harassment by providing
equal opportunities to all employees despite their individual differences in terms of
age, cast, region, skills and so on (Van Dooren, Bouckaert and Halligan, 2015).
c. Anti-discrimination
According to the Disability Discrimination Act 1992 (Cth), an organization cannot
discriminate Employees based on their disabilities and there obligated to provide them
with equal work opportunities (Sharma, Sharma and Agarwal, 2016).
d. Work Health and Safety and risk management
According to the Work Health and Safety Act 2011 (Cth), an organization should
follow the health and safety policies in the workplace for reducing health-related
issues in the employees. In order to meet performance outcomes, companies cannot
violate work health and safety regulations and there obligated to eliminate hazards
from the workplace.
e. One other regulation specific to your industry/role e.g. privacy and confidentiality
According to The Privacy Act 1988, the privacy and confidentiality related issues can
be solved by designing and implementing security policies in the organizations and
providing proper training and education programs /to their employees. This Act also
suggested that employees should ensure that they use only authentic networks while
accessing organizational services in computer devices (Haupt, Vadenbo and Hellweg,
2017).
Question 4
Define ‘performance management’ and identify at least 3 reasons why organisations use
performance management systems.
The term performance management is defined as a process that has the capability for
developing an effective workplace in which employees can perform their abilities and
enhance the performance of an organization. Performance management provides a platform
to the companies for controlling and managing their business activities in an effective
manner. It is observed that performance management play a significant role in the
organization because of their ability for improving the abilities of the employees in the
workplace. There are the following key reasons that show the importance of performance
management in organizations:
Producing clear job descriptions
Delivering reliable and effective employee orientation

Providing career development opportunities to the organizations
Improving businesses of the organizations in an appropriate manner
Question 5
Describe the kinds of performance management systems and strategies (formal and informal)
that are utilised within your organisation, or an organisation you have researched that follows
best practice.
Performance management mainly focuses on the overall performance and ability of
employees which help an organization for achieving their aims and goals in the selected time
period. It is observed that there are major two kinds of strategies used in performance
management such as formal and informal. It is suggested that an organization can adopt a
formal kind of performance management strategy that has the potential for managing
employees’ performance effectively. Moreover, the management team should focus on the
communication process and ensure that all employees are working properly which are parts
of formal kind of performance management. Therefore, using such kinds of strategies an
organization can evaluate the performance of employees in the workplace and maintain
problems linked with their businesses and achieve their aims and goals.
Question 6
Provide two examples of networks you participate in to enhance personal knowledge, skills,
and work relationships. For each example, describe the benefits of the networks to you and
the organisation.
The senior management team is an example of a network that can help the employees for
improving their personal skills and experiences along with the work place. Moreover, there
are several advantages of this network, for example, improve skills in the employees, control
and manage the performance of workers and also provide better relationships. Specialization
in the operational department is another network in which employees can be participated for
growing their skills in the relevant field. There are various kinds of sections involved in
operational departments such as IT team, accounting and human resource. There are major
two advantages of this network such as provide a platform for improving the abilities of
employees and enhance personal skills in employees. Therefore, by using such kinds of
networks the organization and employees can improve the overall performance of their
businesses and also develop an effective work relationship with management teams.
Question 7
Outline five strategies that you can use to support team cohesion, participation, and
commitment.
There are various kinds of strategies that can be used in organizations for supporting team
cohesion and commitment. All these strategies are described below:

Recruit with care
Agree on goals and targets
Develop trust
Empower team members and employees
Resolve conflict related issues by communicating with team members
Question 8
Explain three strategies for gaining consensus when making decisions in a team (use specific
work place examples to support your response).
The first strategy for gaining consensus while marking decisions in a team is to ensure and
encourage participation during team meetings. For example, a company should involve the
team members while developing a solution by using their diverse personalities and opinions.
The second strategy is to introduce multi-voting in which every member should be familiar
with the voting process especially when then are served with many options. For example,
each member of the team should be given several votes with various weights which they can
use while selecting their options.
The third strategy is to pinpoint priorities to make sure everyone on the same page. For
example, importance points should be discussed first in meetings so that everyone can
understand their significance to gain consensus.
Question 9
In no more than 200 words for each, discuss the following statements using specific examples
from your own experience.
A positive learning environment can be created through the management of
workplace relationships.
According to my own experience, it is true that a positive learning environment can be
produced with the help of the management of workplace relationships. In my last job,
I observed that the management team and senior team members helped the new
employees for managing their workloads and also guided them for better
understanding their roles and responsibilities. Such kinds of steps and factors
produced a positive learning environment in the workplace that can help management
for improving workplace relationships.
Group dynamics can both support and hinder team performance.
It is agreed that group dynamics can support and hinder team performance because it
reduces problem and issues faced by employees in the workplace. For example, in the
last organization, I analysed that communication between employees and management
is a major issue that impacts on team performance. I found that the management team

focused on communication and adopted a group dynamic process that helped them for
improving the overall performance of each team. Therefore, it is suggested that group
dynamic can control and handle more complex situations in the workplace and also
maintain the performance of team members in an effective manner.
The skills of a team leader can assist in preventing issues from arising.
As per my understanding, it is true that the skills of a team leader can assist in
preventing issues from arising because that has the potential for solving problems
faced by employees. In my current job, our team leaders motivate team members and
also support them for understanding their roles and responsibilities. Moreover, they
also take meetings that help the employees for improving their performance by
reducing issues occurred in the workplace. Therefore, it is stated that the experience
and skills of a team leader can assist in reducing and preventing problems arising in
the organization.
Brainstorming can be used as a strategy for issue resolution
Yes, it is true that brainstorming can be utilized as a strategy for resolving problems in the
workplace. As per my own experience, an employee face workload related issues in the
organization that increase the rate of stress, which directly impacts on their performance. For
which, I observed that in the organization many employees use the process of brainstorming
and I also used this technique that helps me for reducing stress and workloads in the
workplace. Moreover, it is argued that brainstorming is an effective strategy that has the
capability for improving the performance of the employees by resolving issues and problems
in the organization.
Question 10
What is your personal approach to effective Time Management? Provide three examples,
including at least one use of technology.
My personal approach to effective time management is to eliminate the unnecessary elements
that affect my performance by planning my work in the workplace. This approach helps me
multitask during the day and reduce interruptions, which negatively affect my work. For
example, I prepare my time plan for the day early in the morning by using to-do list mobile
technology. I usually multitask between mundane tasks to make sure I get most out of my
time. Moreover, I follow a fixed schedule throughout the day, which helps me stay on track
that effectively manages my time in the workplace. Therefore, all these kinds of approaches
and steps can control and manage the time in the companies and employees can complete
their works.

Question 11
Describe at least three methods for achieving a healthy work-life balance.
There are various kinds of techniques or methods that can help consumers for achieving a
health work life balance. These methods are described below:
Identify the priorities of employees in the organization
Develop specific aims and goals
Establish boundaries in the workplace
Follow experience plan on a regular basis
Structure time at work
Take a break in the working hours
Therefore, with the help of these steps employees can achieve a healthy work life and also
manage their health in an effective manner (Walrad, 2017).
Question 12
Describe in no more than 200 words each, the techniques you use to be effective in each of
the following leadership areas:
a. coaching and mentoring of team members
b. consultation and communication with different stakeholders
c. encouraging a learning environment and learning culture
d. problem identification and resolution within a team
e. giving feedback and recognition
Answers
a. Coaching and mentoring of team members
For mentoring of team members in the workplace a team leadership technique can be used
because of their ability for improving skills in the employees and team members. Moreover
such kind of technique provides a platform for team members to control and manage their
performance in the workplace. Another technique is coaching technique that can help the
management team for mentoring their team members in an effective manner.
b. Communication with various stakeholders
For communicating with different stakeholders companies can use wireless communication
techniques and networks that have the potential for sending and receive information in very
less time. Moreover, management can use mobile devices, internet based techniques like e-
mail and so on for interacting with various stakeholders in the organization (Buckinghan and
Goodall, 2015).
c. Encouraging a learning environment

For developing and implementing a learning environment companies can design and
implement training and education programs based on the online communication techniques
that can help them for better understanding their roles in the workplace. Moreover, for
encouraging learning culture in the organization's management team can adopt other kinds of
techniques and methods such as coaching process, a collaboration between employees,
provide online classes, and use motivational leadership and techniques.
d. Problem identification
For identifying problems and issues faced by employees team leaders should take meetings
on a regular basis and use computing devices and techniques for analyzing their performance
in the workplace. Moreover, the management team can use evaluation based techniques along
with the training programs for resolving the problem faced by the employees in a team.
e. Giving feedback and recognition
For providing feedback to the employee’s management team can use computer networks and
internet based networks such as web server, e-mail, and so on. Moreover, they can use
various kinds of computing tools and software for analyzing and evaluating the overall
performance of the employees on a regular basis that can help them for recognizing an
employee as per their work performance. Moreover, they can use a communication and
network technique where team leaders can take feedbacks from the other members and
analyze the overall performance of employees (Qian, Li and Rao, 2016).
Question 13
Describe the continuous improvement processes in your organisation, or an organisation you
have researched which follows best practise. (up to 200 words)
Be sure to include:
a. systems and processes
b. record keeping and document management methods
c. monitoring and reviewing of workplace learning.
Answer:
The term continuous improvement is defined as a process that provides a platform for
improving the performance of products and services provided by an organization. It is a
major part of an organization, which control and manage the problems faced by employees
while developing products and also improve the effectiveness of the workers continuously. It
is observed that the continuous improvement process include various kinds of systems that
help companies for evaluating the manufacturing processes required for developing products
in the workplace. A recent study identified that it also helps in the area of record and
documentation management in companies that effectively enhance the productivity of their
businesses. An effective improvement process and plan has the ability for monitoring and
reviewing of workplace learning due to which it can be implemented in the workplace for
improving product quality, reducing cost, enhancing the level of customer satisfaction and so
on (Coles and Howard, 2018).

Assignment
Overview:
 Task 1: Prepare, implement and evaluate a Professional Development Plan
 Task 2: Improve team performance
 Task 3: Develop and communicate a formal performance management process
 Task 4: Implement performance management processes
 Task 5: Follow procedures for taking disciplinary action leading to employee
termination.
When completing assessment tasks:
 Acknowledge any information you have used (websites, books etc.) by referencing
the original source
 Provide examples and evidence of what you are saying, attach additional documents
and work samples where appropriate to demonstrate your competency. These are to
be uploaded.