Manage Project Human Resource - Assignment Example

This assignment is about managing project human resources. It includes a project resource plan, external factors affecting the project organization and structure, HRM methods, techniques and tools for monitoring individual performance, personnel training and development, leading the project team, and finalizing the human resource activity.

Running head: MANAGE PROJECT HUMAN RESOURCE
MANAGE PROJECT HUMAN RESOURCE
Name of the student
Name of the University
Author’s note

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Resources required for the Peach Garden Project
Task 1
Part A- Plan human resource relevant to projects
Appendix 2
Project Resource Plan
Project Name: Project Manager:
Who What When Other
Name of
the staff
Role Department Start
date
End
date
Comments
Executive
Manager
Its responsibility is to
maintain coordination
between all
departments. It also
controls the
operations regarding
the company’s
standards, satisfying
the guests, controlling
cost, highest comfort
and revenues.
Administrative
department
1st Jan 31st
Jan
In the first month it
checks for all the
functions and
develops a report
for future analysis
of data. It develops
the strategy which
notifies all the
functions to be
executed.
Senior
Manager
Its responsibility is to
plan and direct the
work of group of
individuals. They
Operation
Department
1st
Feb
31st
Feb
It then follows the
instructions from
the executive
manager and

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monitor individual
work and takes
corrective actions. It
also manages
financial functions.
checks for the
financial processes
such as raw
materials, meeting
with higher
authority for
developing
strategy. It
develops strategy
which can help to
attract more
customers into the
peach garden and
train the employees
to improve
productivity.
Deputy
Manager
Its responsibility is to
assist operation
manager directly in
developing policy.
Subordinate
department
1st
march
31st
march
It then develops
the policies for the
employees which
can help to develop
employee’s growth
in food growing
knowledge.
Hotel
Manager
It recruits, trains,
supervises the staff,
Subordinate
department
1st
April
31st
April
It then manages the
menu for the

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manages budgets,
maintains statistical
and financial records,
plans room bookings,
promotes marketing
the business, and
ensures the safety
legislation and
licensing laws.
customers. It
recruits
unemployed
candidates and
trains them. They
are required to
advertise their
products to the
customers in an
innovative manner.
Assistant
Manager
Its responsibility is to
provide
administrative and
operational support to
hotel managers. They
train new employees,
monitors staff in the
absence of hotel
manager, handles
correspondence,
assigns tasks and does
paper work. They
ensure employees
following procedures
in each department.
Establishment
Department
1st
may
31st
may
They then monitors
the performance of
the employees and
analysis the
development of
their work
performance
through training.

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External factors that affects the project organisation and structure
Workplace bargaining- The work rights of the employees are ensured in Peach garden. This
rights safeguard the employees from any discrimination on the basis of gender, age, religion
or race. They protect the interest of the employees and ensures that the privacy is maintained.
Workers have the right to refuse to unsafe work, they have the right in the health and safety
activities, they have the right to know about the changes and policies of the organisation
(R.A. 2017). Through workplace bargaining, the Peach Garden can enable sustainable, and
high performing workplace environment.
HRM methods, techniques and tools for monitoring individual performance
The Peach garden have behaviourally anchored rating scale (BARS) is an effective tool to
measure the performance of employees. The performance appraisal is the tool to align the
goals of individuals for strengthening the strategic aim of the organisation. Peach Garden
applies various techniques to solve conflict and monitors employee performance and enables
learning strategies. It provides training for the employees to improve their performance and
reskill them. It also ensures that the values, goals and needs of the employees are addressed
for minimizing conflicts.
Appendix 3
Part B- Implement personnel training and development
Performance Improvement Plan
Employee Name: Manager Name:
Meeting Date: Department:
Standard(s) of performance reviewed: (Please tick)

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 Job knowledge
 Team work
 Communication
 Flexibility
 Product knowledge
 Quality of work
Agreed by:
Employee (Signature) Date:
Manager (Signature) Date:
Manager consultation with Human Resources Date:
Issues Desired
outcome
Desired action Evaluation
date and
initial of
manager
Evaluation
Outcomes
Lack of
understanding
the aim and
goal of the
organisation
The employee
needs to
understand the
goals of the
organisation to
deliver
productive
output.
The employee
is under
training process
for skilling,
improving their
performance
and make them
understand the
mission and
vision of the
organisation.
After
determining the
issues related to
work
performance
and efficiency,
the employee is
processed
under training
and
development.
After the
employee is
well trained,
the employee
must poses
effective
performance by
understanding
the work
environment
and deliver

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After one
month of
training, the
managers are
required to
analyse the
performance
and determine
the growth of
the employee.
quality food to
the customers.
Lack of
dedication in
work
environment
The employee
must be
dedicated
towards the
work and must
deliver quality
work.
The employee
must be kept
under
supervision so
monitor the
performance
and the level of
commitment
employee
provides to the
organisation.
The manager
have to stratify
the issues and
must
understand the
employee’s
psychology of
lacking in
work. The
manager must
initiate some
motivation
techniques to
help the
employee to get
After the
supervision
where the
employee gets
motivated
through various
training and
reward system,
the employee is
highly
motivated and
have improved
in the
performance
level.

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motivated to
improve
efficiency and
productivity of
the
organisation.
Additional Comments:
Task 2
Part A- Lead the project team
Process to improve the performance of the staff: By effective communication and delivering company’s expectation to the employee is
important enable these techniques for improving the performance of the employee as
well as organisation. By ensuring performance appraisals of employee, helps the employee to retain in the
organisation and reflect productive work. By utilizing right technologies, employees find more competent in work life and
provide effective work.
Process to improve Interpersonal Communication To be conscious, respectful and empathetic towards others – the staff must provide
quality service by decent work. To avoid talking over others- while customers speaks the staff must listen to them
properly.

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Some resource conflicts and action plans Employees may find difficulty with new policies and procedures. This may
impact them in switching to other competitors for more benefit. This can be
solved by addressing each employees and understanding their needs and
efficiency for solving their grievances towards the organisation. The conflict can also arise if the proficient employee is not positioned at right
position in the organisation. The performance appraisal must be conducted
properly to analyse the right person at right position. This can also enhance the
productivity of the organisation as well as enhance the performance of the
employee related to that position. Conflicts can also arise if the organisational structure is not structured properly.
The structure enhances the communication within the hybrid structure and
enables to understand each process with deep analysis. Each process can be
supervised properly for analysing the divisions and staffs working with adequate
resources or not (H. 2017). This can also make the organisation more competent
by minimizing conflicts. This conflicts will be minimized if the organisational
structure is structured properly. Conflicts can also be aroused by dissatisfaction among employees towards work
life. The job must be satisfying to ensure employee satisfaction in job
environment. The Job satisfaction can be reached by understanding the needs and
demands of the employees as well as resourcing the company with latest

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technology and resources which can enhance the competitive advantage of the
company.
Part B – Finalize the human resource activity
Appendix 4
No
.
Category Issue
description
Impact Staff
name
Project
manager
Action
taken
1 Retention Hiring
employees is
not the only
solution for
the company.
The
organisation
must ensure
employees
are satisfied
with their
job. The issue
of high
employee
turnover rate
is that it the
employees
are not
Retention
leads to have
experienced
employees
working in
Peach
garden to
provide
more
benefits and
lowers the
cost of
training new
and
unskilled
employees
for a
particular
Cook The project
manager
must
develop
certain
strategies to
maintain the
balance
between the
old
employee
and new
employees.
The project
manager
must analyse
the retention
rate of the
organisation
and needs to
motivate the
potential
employees
for getting
more
benefits. The
retention
must be
highly
addressed by
making the

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getting the
demands
fulfilled by
the
organisation.
aspect. employee
feel to be a
part of the
employee.
2 Productivity The
organization
is not gaining
maximum
profit and
have
maximum
cost for the
company.
The cost is
high due to
training the
employees
for more
productivity.
The
productivity
of the
company can
be gained
The impact
of low
productivity
leads to
downfall of
the market.
It lowers the
value of the
company
and
customers
shifts to
other
competitors.
The
financial
issues may
also increase
with the
increase of
Hosting
Staff
The project
manager
must
implement
the plan for
increasing
the customer
relationship
with the
organisation.
The manager
must
determine
the
productivity
level in order
to initiate
certain
methods for
skilling,
reskilling
and up
skilling the
employees
for
enhancing
productivity.

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through
potential
employee
efforts
towards the
job. To
succeed in
the global
market
company
must produce
higher
productivity
level. The
manager
must analyse
the situation
and make
corrective
action plans.
This is to
analyse the
inadequacy
of resources
or
inefficient
employee.

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inefficiency
of the
employee.

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Reference
R.A., Noe, J.R., Hollenbeck, B. Gerhart, and P.M., Wright, Human resource management:
Gaining a competitive advantage. New York, NY: McGraw-Hill Education, 2017.
H., Kerzner, Project management: a systems approach to planning, scheduling, and
controlling. John Wiley & Sons, 2017.