International Business

This document provides information about international business and covers topics such as training management, legislation, promoting equality, learner needs, creating a supportive environment, setting rules, seeking support from professionals, and handling boundaries.

Running Head: MANAGEMENT 0
INTERNATIONAL
BUSINESS

MANAGEMENT 1
Question 1.1)
Solution) At present, I am responsible for care provider in a large UK based domiciliary
organisation. In addition, I am undertaking training management of 30 learner’s members. It
includes various step ways of training such as induction, on the job training, supervisions
done on quarterly basis and yearly appraisals. To get the training in an efficient way, I ensure
to do necessary practice on proactive basis such as making all the relevant materials
available. I also do check that all safety and health requirements should be met and thus make
this communicate during the attendance of learner. In the end, it ensures suitable behaviour
and admiration for others.
Many types of learning styles are employed in aid of training such as social and logical,
auditory, visual and also the assessments are in the form of debate and quizzes. In last, it is
ensured that a workbook finished by learners is documented as a sign of evidence.
To encourage and appraise the work of learners, feedback is made to the learner with using of
Petty model “Medal and Mission” as it helps in further development of the learner
(Fortunato, 2015).
Question 1.2)
Solution) One need to follow many numbers of legislation including Health and Safety at
Work Act (1974), Equality Act (2010), Data protection act (2003). For instance, it is
important that the rights of individuals be met in association with several secure attributes
like race and gender and according to the Equality Act (2010) of Wales, England and
Scotland.
In addition, there are some extra legislations in care environment such as Safeguarding
Vulnerable Groups Act (2006), a system to safeguard vulnerable groups and this also
included a Criminal Records Check (CRB).
Question 1.3)
Solution) Promoting equality removes various discrimination in areas such as gender, race,
disability, religion and age (Riddell, 2009). Harassment and Bullying are also considered as
diversity and equality issue. Equality and diversity can be promoted by treating all learner

MANAGEMENT 2
fairly and building an inclusive culture for all learners. In addition, ensuring equal access to
opportunities allow learner to completely contribute in the learning process.
As per Maslow, enabling all learners to develop to their full potential with the necessary
skills to challenge discrimination and inequality in their study/work environment. In addition,
ice breaker tool can also be used to warm up and welcome the conservation among
participants in a training class, meeting or any other event. It will surely encourage inclusivity
and gives learner a voice (Lubbad & Loset, 2011).
Question 1.4)
Solution) Identify individual learner needs will help to get aware of any special learning
needs. These needs may be outside the level of your expertise and thus you can plan before
like with the support of any other individual referring from a specialist field.
There are various issues that may impact learner concentration and experience like cultural
issues, religious reasons, health issues and financial reasons. Some learners also have their
own learning styles such as activist, reflector, theorist and pragmatist (Rapeepisarn et al,
2008). Hence, identifying each type of learner will help in advance preparation and thus
benefit both the learner and tutor.
Question 2.1)
Solution) For the safe and supportive learner environment, it is needed to ensure that
equipment should be safe to use (PAT tested) and at the beginning of the class, safety and
health concern should be taken into account like keeping register for the fire safety. It is also
very important for the learner to feel open and safe to express their views without any distress
of deride. The supportive environment will also be provided by agreeing with ground rules.
Question 2.2)
Solution) Rules are needed to be set up so as to promote appropriate behaviour and these
rules must be shared with learners rather than forcing upon them. These rules can be related
to adequate timing for eating or drinking, switching off mobile phones, and also non-
negotiable rules such as respect other people views, anti-social behaviour.

MANAGEMENT 3
Being a coach, I should lead the team by example and with treating everybody as an
individual and show kindnesses towards others (Saks, 2011). In addition, any disruption must
be catered immediately and in a professional way to lower down the impact.
Question 3.1)
Solution) At many times, I may need the support of other professionals and it needs to be
attained in a professional and polite way. However, planning in advance may eliminate the
requirement to get them in an emergency situation.
In my situation, before booking the training, the electronic diary must be checked while also
booking the room in advance. The care manager has straight access to funding and approval
must be taken out considering training cost, resources and refreshments. It implies that a
formation of report should be there that explicitly justify the training cost and to show that
training is meeting the desired outcomes. Other than this, the staff supervisor should be
consulted to plan cover so that the training can be attended by all learners effectively.
Question 3.2)
Solution) As the learner trainer, I must work within limits of my role and it is also important
to realize the cons of social media like Facebook and Twitter as limits can simply be crossed
and may call for inappropriate behaviour or over-familiarity. Letting of personal judgments
and using inappropriate language influencing the decision must be comprehended before
crossing of boundaries.
In recent times when I was having a busy schedule, my manager enquired me to fit in extra
training days and this makes me risk accepting Leaners members training and thus from
future perspectives, this may impact negatively on future promotion of Learners members.
Question 3.3)
Solution) As I am a senior member, I have various responsibilities towards Learner attending
training. For instance, if a Learner member comes to me with his/her issue, I would first
evaluate the situation and if that issue were out of my knowledge area, I would give the
necessary suggesting by passing him to external or internal service. Some of external services
may include counselling and websites as well as internal services may include human

MANAGEMENT 4
resources and payroll department. I would also deal with that issue directly if it were
associated with necessary training being delivered.

MANAGEMENT 5
References
Fortunato, J. (2015). Sponsorship and the Elaboration Likelihood Model: BMW's 2014
Winter Olympic brand strategy. Journal of Brand Strategy, 4(1), 83-95.
Lubbad, R., & Loset, S. (2011). A numerical model for real-time simulation of ship–ice
interaction. Cold Regions Science and Technology, 65(2), 111-127.
Rapeepisarn, K., Wong, K. W., Fung, C. C., & Khine, M. S. (2008). The relationship between
game genres, learning techniques and learning styles in educational computer games.
In International conference on technologies for E-learning and digital
entertainment (pp. 497-508). Springer, Berlin, Heidelberg.
Riddell, S. (2009). Social justice, equality and inclusion in Scottish education. Discourse:
Studies in the Cultural Politics of Education, 30(3), 283-296.
Saks, A. M. (2011). Workplace spirituality and employee engagement. Journal of
management, spirituality & religion, 8(4), 317-340.