MANAGEMENT. 13. : MANAGEMENT. The Critical Role of Mana

Running head: MANAGEMENT
The Critical Role of Management Skills
Note of the student:
Name of the university:
Author note:

1MANAGEMENT
Executive summary
Leadership skills make managers an efficient leader. Managers with leadership skills possess
more management capability than just managers. The capability can be realized in different
management activities such as change management process and so forth. This study also
serves a similar purpose in the context of a case study that has Mr. Johnson as the centre of
attraction. Mr. Johnson feels surrounded by management problems after being selected for a
new job role such as the Plant Manager for an appliance company in Australia. This study
addresses all these issues and recommends valuable strategies to cope with these problems.
One of the recommendations for Mr. Johnson, as discussed in this study, is to design and
adhere to a goal-oriented professional development program. Apart from this, there are many
other recommendations given to Mr. Johnson, which could be helpful for him in his association
with the Company in the long-term.

2MANAGEMENT
Table of Contents
1. A description of the case scenario...........................................................................................3
2. Describing how to resolve the management problems.............................................................3
2.1 Motivation........................................................................................................................... 4
2.2 Power................................................................................................................................. 6
2.3 Conflict............................................................................................................................... 9
3. Specific behavioral guidelines to Mr. Johnson.......................................................................11
3.1 The Importance of Competent Managers.........................................................................11
3.2 The Skills of Effective Managers......................................................................................12
3.3 What Are Management Skills?.........................................................................................12
3.4 Improving Management Skills..........................................................................................13
3.5 An Approach to Skill Development...................................................................................13
4. Conclusion............................................................................................................................. 13
References................................................................................................................................ 15

3MANAGEMENT
1. A description of the case scenario
Management and leadership are interrelated to each other. Studies suggest that there
are various leadership skills and traits; however, one person may not necessarily have all these
traits and skills. All these leadership traits and skills may also not be appropriate concerning the
circumstances. Indeed, managers utilizing in-born leadership skills or by developing it tackle
challenging management circumstances. Effective management of job roles and responsibilities
is also the central point of discussion for this study (Donate and de Pablo 2015). The study
revolves around Mr. Mark Johnson who has recently received an opportunity to serve in the
position of Plant Manager in one of the plants of the Australian Appliance Company at Darwin.
Mr. Johnson will be taking care of the operations at this new plant. This means line managers at
this plant will directly and only report to Johnson. Besides, the functional staffs from the home
office will also be reporting to Mr. Johnson. This is where the problem lies. Mr. Johnson has
never been into a situation such as managing operations at the entire plant, and interacting
people from both within the plant and the home office. The list of problems as faced by Mr.
Johnson looks manageable if seen from the perspective of the managerial leadership.
Managers having appropriate leadership skills can handle diverse business circumstances more
effectively (Nguyen et al. 2017). The purpose of this study is also to identify how suitable
leadership skills can help to handle challenging management circumstances.
2. Describing how to resolve the management problems
A plant manager normally has to support the operations on its various needs. In an
appliance plant, a plant manager does not have to oversee a range of activities every single
day. In all these activities the plant manager needs the support of its people. The operations at
such plants can be managed smoothly if few things are appropriately in place. These are