Management Evidence Portfolio with Case Scenario and Hypothetical Conversation

Running head: MANAGEMENT
Evidence Portfolio
Name of the Student
Name of the University
Author’s Note

1
MANAGEMENT
Table of Contents
Case scenario..............................................................................................................................2
Hypothetical conversation..........................................................................................................2
Bibliography...............................................................................................................................8

2
MANAGEMENT
Case scenario
Based on the case study, Jason has worked at a plumbing supplies company which
depends on the CRM software for making a good interaction with their customers. But
according to this scenario, the senior management has instructed Jason to be a manager for
this company and Jason does not agreed with this decision due to have spent at this
organization only for six months. In accordance to his assumptions, he is not able to take all
the responsibilities needed to be a manager. Another employee of this organization, Elaine
who had been working with this organization over several years. But she has not been asked
by the senior management level for applying the manager position.
Hypothetical conversation
Steps Change of
attitude
sought
(Goal)
To whom
(position/name
)
Context
(where,
when,
how)
What will
you say
Shift in
values
sought/
attained
1. Attitude
change for
certainly
proposed the
decision by
the higher
management
level. To be a
manager,
Team leader Informal
chat
during the
break
hours in
staffroom,
fourth day
after
proposed
I am
concerned
about the
changing of
my job
position from
current
position to
manager
I am more
productive in
my current
job position.
But for
manager, I
am quite
nervous to
take this job