1MANAGEMENT ACCOUNTING Table of Contents 1. Introduction..................................................................................................................................2 2. Infographic for performance measurement system.....................................................................3 3. Design and Operation of the performance measurement system................................................4 3.1 Justification for selecting the system.....................................................................................5 4. Conclusion...................................................................................................................................6 Bibliography....................................................................................................................................7
2MANAGEMENT ACCOUNTING 1. Introduction This report is focused on performance measurement system for an organization “KPMG” so that they can measure their financial performance. An infographic has been designed to present working and key aspects of the financial performance system. The detailed discussions hasbeenpresentedinthisreporttoillustratethedesignandoperationofperformance measurement system for the organization.
3MANAGEMENT ACCOUNTING 2. Infographic for performance measurement system
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4MANAGEMENT ACCOUNTING 3. Design and Operation of the performance measurement system Performance measurement is long recognized by academics as well as practitioners from a wide variety of functional disciplines. This concept is prominent from the past and is required in almost any field or sector to determine the performance based on certain areas or criteria. A performance measurement system is required to identify the key issues which is more flexible and suitable to measure performance instead of detailing specific measures. There are basically two types of Performance measurement system being widely used that is Balance Scorecard and EFQM Business Excellence Model. Both the systems provide a structure approach so that opportunities for improvement can be identified along with the threats, strategy of translating companies. The systems help organizations to achieve desired goals and their targets by executing specific tasks. Thesystemthathasbeenselectedfortheorganization“KPMG”for theirAudit department to measure the financial performance is Balance Scorecard. This system fulfills the three basic functions that is the measurement system along with the strategic management system and the tool required for communication. The core method being used by this system is elaborating and implementing vision and mission of the organization into fixed targets. This system uses a unique technique for balancing strategies of the organization. This system would eventually ensure equality of the short as well as long term goals in context to the required inputs and outputs. The system converts the intelligible set of financial as well as non-financial indicators of performance so that the organization is able to measure their performance suitably to excel in future. The introduction of Balance Scorecard system means the goals and indicators along with strategic actions are assigned to a concrete view of the organization. The system will provide clarity of vision and the strategy that has been adopted by the organization. The
5MANAGEMENT ACCOUNTING organization will be able to constantly monitor their strategy in terms of financial performance so that they could achieve better benefits. Balance Scorecard is divided into four major components that is financial, customer, business process and growth with learning out of which financial component will be utilized particularly for the Audit department of KPMG. The financial component will help to measure the performance of Audit department in KPMG in terms of the financial aspects. The introduction of this system in the organization will provide enhanced financial performance which in turn would facilitate business benefits. 3.1 Justification for selecting the system Balance Scorecard has been chosen for this particular organization as it would help to describe, implement and manage strategy throughout the organization at all levels. This system will assist the organization to develop better performance system rather than a system which is solely depending on the financial measures. This system will help the organization to provide the with facility to balance them in context to perspectives related to four strategy that is finance, customer, internal processes and overall learning as well as growth. The balancing of the strategies means equability among the short and long term goals with the required inputs and outputs. The system will assist the organization to measure their performance in terms of external and internal factors with respect to financial and non-financial indicators. The chosen system will help tointegrate performance measures in terms of operational objectives at a suitable level. The system is not being used as an improvement tool which emerges as a drawback but it is used a controlling tool which will help the organization to retain their financial performance. The system concentrates on the strategic goals of the organization so that could gain competitive advantage in the market by fulfilling their business objectives. The system will
6MANAGEMENT ACCOUNTING help the organization in consistent monitoring of their strategy. Finally, the system will also offer clarity about the vision and strategy being adopted by the organization. 4. Conclusion From the overall discussions, it can be concluded that chosen performance measurement system is suitable for the organization. The chosen performance measurement system will help KPMG to measure their financial performance so that they can make strategic decisions for future. The design the system is such that it would help them to achieve business benefits based on the statistics that could be retrieved from the system.
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7MANAGEMENT ACCOUNTING Bibliography Akkermans, H.A. and Van Oorschot, K.E., 2018. Relevance assumed: a case study of balanced scorecard development using system dynamics. InSystem Dynamics(pp. 107-132). Palgrave Macmillan, London. Kenny,G.andBourne,M.,2015.Performancemeasurement.WileyEncyclopediaof Management, pp.1-3. Keyes, J., 2016.Implementing the IT balanced scorecard: Aligning IT with corporate strategy. Auerbach Publications. Shen, Y.C., Chen, P.S. and Wang, C.H., 2016. A study of enterprise resource planning (ERP) systemperformancemeasurementusingthequantitativebalancedscorecard approach.Computers in Industry,75, pp.127-139. Upadhaya, B., Munir, R. and Blount, Y., 2014. Association between performance measurement systems and organisational effectiveness.International Journal of Operations & Production Management,34(7), pp.853-875. Valmohammadi, C. and Ahmadi, M., 2015. The impact of knowledge management practices on organizational performance: A balanced scorecard approach.Journal of Enterprise Information Management,28(1), pp.131-159.