Business Management Case Study Analysis
Added on 2020-02-05
32 Pages6666 Words196 Views
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Management ActivitiesName of student:Unit/Subject:Course:Tutor’s Name1
Management ActivitiesContentsTask 1...............................................................................................................................................41.1 Explain how the mission of an organisation has influenced its structure..............................41.2 Explain how the culture of an organisation has developed...................................................61.3 Evaluate the suitability of an organisational context to current requirements for a selectedwork group...................................................................................................................................9Task 2.............................................................................................................................................102.1 Discuss the extent to which an operational area of an organisation is customer oriented...102.2 Evaluate the use of operational management techniques in a specific context...................122.3 Explain how project management techniques could improve business activities...............14Task 3.............................................................................................................................................153.1 Develop work plans to achieve given organisational objectives.........................................153.2 Develop objectives which are specific, measurable, achievable, realistic and time-bound....................................................................................................................................................173.3 Evaluate the suitability of existing quality standards for a given business activity............19Task 4.............................................................................................................................................214.1 Explain factors to be taken into account when making decisions about delegating work..214.2 Evaluate the process used to delegate work in a selected work group................................224.3 Evaluate methods used to monitor work activities in a selected work group......................23Task 5.............................................................................................................................................245.1 Explain the impact of health and safety legislation on a given business activity................245.2 Carry out a health and safety risk assessment in a given solution.......................................255.3 Evaluate adherence to health and safety legislation for a given business activity..............31CONCLUSION..............................................................................................................................32REFERENCE................................................................................................................................332
Management ActivitiesINTRODUCTIONThis case study is associated with management activities that takeinto consideration a range ofconcepts, tools, as well as models that are used in managing business activities, which includescustomer orientation and techniques associated with project management. This will assist indeveloping work plans that will lead to settling particular objectives of work as well as qualityassessment. The assessments of the beneficial aspects as well as barriers towards workdelegation arealso being done and last but not the least the health and safety legislation are alsoconsidered when managing any business activity. 3
Management ActivitiesTask 11.1 Explain how the mission of an organisation has influenced its structure.The mission of an organisation has influenced its structure in the following ways,Hierarchy – When the mission of an organisation is doing business in a highly-controlledenvironment like financial service or defence, then a proper organisational structure isconsidered to be following a strict hierarchy. The markets are considered to be possessingstability and the top-down authoritarian approach makes sure that the organisation and its staffswill be complying with the pertinent rules and regulations. The works of the staffs are governedby the detailed policies and procedures. Since, each and every activity is being coordinated fromthe top down, the structure is considered to be very much effective, but the downside of thisstructure is that it possesses the flexibility and responsiveness that is very limited towards themarket. (Barden, 2015)Management Group–When the mission of an organisation is associated with the growth ofbusiness then an organisational structure that is more decentralized is considered proper. Havinga management group that is diversified at the top of a hierarchical structure, the organisation willpossess the ability of drawing on broader know-how while considering the retention for thecentralization of control that the organisational mission might require. There is the responsibilitytowards executing the mission in this kind of organisational structure and ensuring that the staffsare following the company’s instructions for actualising the goals that are defined in a clear way.Matrix– Most of the time organisations are having a mission that is broad and its orientation ismore toward a market as well as product. There is the need for having rapid adjustments for theorganisation in respect of market changes as well as the environment that is competitive and isrequired to possess additional flexibility in comparison to the allowed strict structures ofhierarchy. The matrix organisational structure assists in maintaining the hierarchy in respect ofthe functional aspects of human resource like promotions and salary, discipline, but anotherstructure is being superimposed in respect of work. (Barden, 2015)4
Management ActivitiesProject– When the mission of an organisation takes into consideration particular as well as goalsthat are clearly defined, an organisational structure that is project-based might be considered tobe very much appropriate. When an organisation is interested in designing as well as building aspecific product in the next couple of months through the assignment of efficient staffs to aproject team having sufficient resources, then it is considered to be a productive strategy. Theteam possesses a project manager as well as the specialists that are needed for designing andproduction. (Palmer, 2011)These organisational structures can be used by the organisations inrespect of other particular responsibilities like the increase of sales of a particular product by acertain percentage in the coming year or reducing the expenses for a particular line of product. 5
Management Activities1.2 Explain how the culture of an organisation has developed.For explaining the ways by which the culture of an organisation has developed, let us take intoconsideration Handy’s 4 types of organisational structure which are power culture, task culture,person culture and role culture. Power culture–In any company that is having power culture, the power is held by only a limitednumber of people whose influence will be spreading all over the company. There exist verylimited rules as well as regulations in a power culture. The judgements of the staffs are normallydone by what they can actualize rather than in what ways they are doing things and how they areacting. (Palmer, 2011) An outcome of this could be fast decision making although such decisionsmay not be in the best long-term organisational interest. Although a power culture is normally astrong culture, there is a possibility for it to become toxicvery fast. (tutor2u, 2015)Task culture – There is the formation of the task culture when there occurs the formation of theorganisational teams for addressing particular crisis scenarios or developmental projects. Sincetask is considered to be a significant aspect, therefore there will be the shifting of power thatdepends on the mixing of the members of the team as well as problem or project status. Theeffectiveness of the task culture will be hugely decided by the team dynamic. (Palmer, 2011)Having the proper association of skills, personalities as well as leadership, team work can beconsidered to be hugely effective. 6
Management Activities(tutor2u, 2015)Person culture– The organisations which are having person cultures, people considerthemselves to be exclusive and better than the company. There is the existence of the companyonly so that the people can work there. A company having person culture is simply considered tobe the collection of people who are working together in the same company. (tutor2u, 2015)7
Management ActivitiesRole culture–The companies having role culture depends on rules. These are highly controlledwhere all the individuals in the company possesses the knowledge about their various roles aswell as responsibilities. The determination of power in a role culture is done by the position of anindividual in the organisational structure. The buildings of role cultures are done on detailedorganisational structures that are considered to be tall having a long chain of command. (Palmer,2011)An outcome of this organisational culture is that there exists a very slow process of makingdecisions and there exists a very less chance for the company in taking risks. (research-methodology.net, 2015)8
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